German Auto Master

Mico GC

★☆☆☆☆

4 years ago

I paid Jorge $1,600 to fix my ignition. It kept locking. On three occasions I had to take it back to him, because it continued to lock up. The day I paid him, his receptionist showed me what I should do to the ignition to get it to turn. I asked her how come I just can't put the key in and turn the ignition. She explained a needed part was coming and I should bring my car back in. The same day the ignition locked up and I had to have my car towed back to their shop. Days later I contacted Jorge to see if the repairs were completed. They weren't and I told him that I was coming to retrieve my car. When I got to his shop, he had a van blocking my car and would not move it although he was paid in full. The tow truck I called had to leave because he refused to move the van. I then called the police. While I waited for them he taunted me for about twenty minutes, then decided to release my car. I had to call a second tow truck. I had my car towed to Mercedes Benz dealership. My car was repaired within days. I took Jorge to court and won. He didn't show up. He has not paid. I am taking him to court on January 24,2022. If he doesn't show up, I then must subpoena his financial information. DO NOT USE THIS SHOP!

Rick Paris

★★★★★

3 months ago

Quick, reasonable and quality, who could ask for more?

Vincent Cofield

★★★★★

5 months ago

I really appreciate the quality of work and your honesty Jorge.

shale setty

★★★★★

3 years ago

Came in to Auto Master with a busted tail light and window and Jorge sourced parts and got my Audi turned around in a day. He got me a fix quicker than the dealership could and charged a fair price. Not common to find this kind of service these days so I’ll definitely be coming back!

Joshua Willis

★★★★★

2 years ago

I just called this shop and Jorge (the owner) gave me a great pricing rate to get my front brakes fixed. I must say this is a better rate than the other auto company i called prior to calling Jorge. Let’s just say I’m saving $300 when I schedule an appointment with his business.

Nichole Nadkarni

★★★★★

5 years ago

Found Jorge in May when my husband’s car needed some diagnostics and radiator work. He’s straightforward, pricing was aligned with estimate, and made us really impressed with the overall service. Returned when we had another issue recently. No-nonsense, got it in, work was handled, car was ready faster than we expected. We are typically customers who like to find a good shop and stick with them. Jorge + team will be “our shop” going forward (we recently moved to the area) and we’ll definitely be referring him to friends and neighbors! Thanks again, Jorge!

Ali Alwasim

★★★★★

5 months ago

Best price and service I ever had. Very professional. Thanks you.

Abhinav Sharma

★★★★★

2 years ago

Jorge, the owner, is an awesome guy. This is my go to place for all my car needs because they go above and beyond and the prices are very reasonable. I brought in my BMW 328i with electrical issues, which the BMW agency was not able to diagnose let alone fix. Jorge and team ran their diagnostics, tried to re-use/refurbish the damaged part in an attempt to save me money. That speaks a lot about their honesty and ethics! All the while they had my car, waiting for the parts, they kept it covered, and even gave me a loaner!!! Did I say they go above and beyond?! Lastly, they kept me informed all throughout the process and finally my car was fixed in a very timely manner. Now they're working on my wife's A3. I'm very glad to have found them.

Nu 333

★☆☆☆☆

a year ago

I took my BMW to be looked it needed a few gaskets replaced and the bill came out to be over $2000. I declined and did some research on my own. Turns out the gaskets were like $10-20 dollars so I'm assume the labor is the rest, which is crazy to me. Ended up doing the job myself. If youre mechanically inclined, take it in for diagnostics because they are very through so they squeeze as much money out of you as they can, then take it somewhere else or do the job yourself

The Kind Alien

★★★★★

a year ago

Just got my BMW x3 serviced here , they were very thorough with their inspection and also letting me know what’s wrong with the car , I came in already knowing some of the problems , but was great to know they also see those problems and also others , they were able to walk me through the steps to getting it fixed , , they also have a great response with emails sending you a link , where you can check the progress of the maintenance, and I thought that was cool , and also if they need to add more things , in that link you can approve or decline the changes , was super cool and easy , definitely going to be coming back here ! Reasonable price as well! For all the work that got done . I’m just happy to get my car working perfectly again 💪🏽

phoebe father

★★★★★

a year ago

I can't recommend Jorge and German Auto Master enough. My BMW 328i had a persistent check engine light for ages, and after taking it to three different mechanics—including the BMW dealership twice—I was losing hope. No one could pinpoint the issue, and despite spending a lot on diagnostics, the light stayed on. Just when I was ready to sell the car, I decided to give it one last shot with Jorge—and I’m so glad I did! He found the issue within days, was upfront about costs, and took the time to confirm his findings with multiple checks. Turns out, one of the car’s computer modules was malfunctioning, throwing off the diagnostics. After resetting the module, he identified air leaks and discovered that a key part had been previously cleaned with an abrasive solution, which was the real culprit. Once he replaced it, the light finally went off—and it’s stayed off ever since. Jorge and his team truly went above and beyond to get to the root of the problem, and I couldn’t be more grateful. If you want a mechanic who’s thorough, honest, and knows their stuff, this is the place to go.

Koren Stevenson

★★★★★

Edited a month ago

Jorge has serviced multiple BMWs for me. He’s extremely knowledgeable, professional and prices are competitive and fair. His work is top notch. Highly recommend.

Ivette Gomez

★★★★★

2 months ago

We love the shop really high recomend the costumer service is great so please if need something change oil change breaks or fixes your car that is the place 😀

William Arvin

★★★★★

3 months ago

Jorge is always reliable, always gets repairs done quickly, and always works with our budget. I wouldn’t take our Eurovan anywhere else.

Jabber Louie

★★★★★

2 months ago

Jorge and his crew supplied excellent service! My wife and I continue to be impressed! Thank you Jorge and team at German Auto Masters!

Julia Correa

★★★★★

3 months ago

Jorge is very organized, knowledgeable and thorough. A bit expensive in the end, but the best service I’ve ever got for my car (Mini). I will be coming back.

Whitney Ng

★★★★☆

2 months ago

I came here because I had a squeal coming from my BMW 3 series engine. He figured out the problem and fixed it same day. Deducted 1 star because he didn't answer his phone or call me with an update for 6 hours. When he did call he said he checked my sunroof and it needs service. I told him he called the wrong person. He said he checked the engine and also did a whole vehicle check (and charged me a bundle for it!)