Reviews
Arelena Nixon
Great service. They were able to help me right before Christmas Eve when everywhere else was either closed or couldn’t help. I was able to on in late Monday and pick my car up Christmas Eve afternoon ❤️. Victoria was SUPER helpful at explaining everything from the cost breakdown to how long it would take. Would definitely recommend using them in the future.
★★★★★ a month ago
Kirby Jones
Victoria is great! I’ve been there before but service this time was even more amazing! I went in late on Sunday after my daughter noticed I had a nail in my tire. It wasn’t repairable but Victoria walked me through the options and got me fixed up. They also did a battery check and noticed my battery was extremely low so she ordered me a new battery on the spot and had it replaced in no time. Thanks for all your help and courtesy! Hands down best service and I will definitely be back! Thank you, Goodyear and thank you Victoria!
★★★★★ a month ago
Marlen Rubio Martinez
Victoria provided exceptional assistance during my visit today. Her outstanding customer service significantly contributed to a positive first-time experience at Good Year. I highly recommend this location for any car services. I encourage working with Victoria to ensure the best experience. I will certainly return in the future, as they have successfully gained a new customer today.
★★★★★ 2 months ago
Chavela Salas
★★★★★ 3 months ago
Jaden Montoya
This location is always understanding and helpful. Victoria there was amazing and helped make my week 20x better with the difficulty I was experiencing. Keep her around she knows how to take care of customers 100%.
★★★★★ 3 months ago
Frank
Great shop. They troubleshot a shake in the truck while driving to misbalanced tires. They also aligned my truck properly. Very helpful shop.
★★★★★ 3 months ago
Jim F
Quick, and inexpensive flat tire repair. Very friendly staff. We will be back!
★★★★★ 5 months ago
Stephanie Brady
Goodyear saved the day. We have an uncommon tire size and they were able to get them next day and put them on first thing so we could get back to our vacation!! Also they have the nicest staff. I highly recommend.
★★★★★ 5 months ago
Charley Jackson
I reserved a time slot on line for my tire installation, and they started on my car within 10 minutes of my arrival.
Everything was completed in a little under an hour. Great job to all involved.
One star deducted due to the waiting area being a bit of a mess due to remodeling. No big deal.
★★★★☆ 5 months ago
Celia Lozano
★★★★☆ 6 months ago
Tyler Thompson
Below you will see i had a semi bad experience but shortly after posting they made it right. I would recommend them to family and friends repeatedly.
Were quick and had good customer service but realized afterwards they did not but my upgraded hub caps back on and did not inflat new tires evenly
★★★★★ 6 months ago
Kathryn Moore
I will be forever grateful for the service I received on my way to Austin, Texas from this particular Goodyear location. I had a flat tire on a Sunday. I needed all new tires and thankfully after calling 12 different places, this location helped me even though they were closed and about to go home for the day. I had both my dogs in the car and they let me bring them in the air conditioning. They set me up with four new tires for a really great price, including a warranty and installed them and secured my spare tire back under my car.
★★★★★ 6 months ago
Thomas Smith
Outstanding experience! Engine was overheating. Store manager Brandon Evans addressed the situation quickly, his team had the problem diagnosed and fixed in an expeditious manner. Not my first dealing with this store. They have always been very professional, very courteous, and handled issues in a prompt manner. Prices are very reasonable. I highly recommend Brandon and his team to anyone and everyone.
★★★★★ 7 months ago
Joan Wharton
I was in town for a Teacher’s Conference and kept hearing noises coming from my car. When I stopped I noticed that my splash shield was dragging and had fallen down a little. I looked up places to go. I went to Firestone Complete Auto care first but they were too busy and referred me here. I must say I should have come here first. The service I received was amazing. I was told it would be an 1hr so or before they could get to the car. I was like that’s no problem. Needless to say it was less than the hour and Brandon Evans was amazing from the time I walked in the with a greeting, explained to me the problem and end with smile have a day trip home. The customer service that he displayed is some thing that all auto places should embody. Not only him but his whole team I could tell work effortlessly to get customer in and out.
★★★★★ 7 months ago
Abinash Kar
★★★★☆ 7 months ago
Cooper Green
Got my tires fixed lickedy split! Thanks Goodyear!
★★★★★ 8 months ago
Michael Wellborn
Service, convenience, and price are all fantastic here. I work with Brandon, John, Victoria, and the whole team for all my car needs.
★★★★★ 8 months ago
Rita Norred
I am so grateful for the guys at the Waco Goodyear store. I hit some debris in the street during a violent storm. It was after hours, but the wind had blown the bay doors at Goodyear out. The guys were inside, but they were closed, until they spotted a little old lady, standing in the rain, banging on the front door. I had bent the rim on my tire, and they put my spare tire on so that I could make it home. They were great and I so appreciated their help.
★★★★★ 8 months ago