Hamel Bros Service Inc

John Chaput

★★★★★

9 months ago

I am a Fixed Operations Director at a local dealership and for years I have recommended Hamel Brothers to my customers and have always received positive feedback after the repairs. Recently, my wife was involved in an unfortunate accident and I got to witness first hand the special care and attention they provide their customers. Not only did they do an amazing job on the repair, it was completed sooner than expected and we were kept informed every step of the way. They truly understand that a successful business is built on reputation & taking care of your customers. A very special THANK YOU to the entire Hamel Brothers Team !

Jaime Rodriguez

★★★★★

2 years ago

Hello hello, I just want to say, it's nothing but good service/work, energy, love, patience and compassion from everyone at Hamel brothers. They make you feel right at home and will do anything in there power to make you feel satisfied as a customer, huge shot out to the team, thank you for assisting me with my vehicle this year, You have gained a loyal customer . definitely one of the best shops in town. Here's a picture of the evening after, truly grateful

Alyssa Yenowskas

★★★★★

8 months ago

Always so pleasant and easy to work with! My experiences with Hamel have been nothing but professional and convenient, and they do great work on the cars! Would recommend to any family and friends that need auto body work!

Robert Boyd

★★★★★

a year ago

I had forgotten what good customer service was like until I took my car to Hamel Brothers. They were exceptional!! From the time I walked in the door until I drove my repaired car away, they made everything so easy with friendly, customer oriented service. They set up the rental of a car and the rental was there when I dropped my car off. They kept me updated while my car was being fixed, worked with the insurance company, and best of all, the repair work was excellent! The car looked like it did when I bought it. Bravo to everyone at Hamel Brothers. You were great!

Stuart Urie

★☆☆☆☆

Edited 3 years ago

This work was done in 2007. Everything Hamel Brothers did is peeling all the way down to metal or plastic.. undercoat is chalky and clear coat acts like cheap 1k. Oem paint from 1999 is still good. I live in Tampa now so they will not make this right by me. I will have to strip all of their work off and then repaint, because I can't trust any work they may have done. Be aware that Hamel Brothers blocks posts in their Facebook page that are less than flattering and that most glowing reviews are written immediately after the job is done, and looking its best. They must be so proud to put their name on this inferior paint job! Which one of you clowns at HB wants to put your name on this!!

Dj Cassidy

★★★★★

11 months ago

They are the best hands down. I drive 30 minutes out of the way to use them. They have been trusted in my family for many, many years and truly care about their customers. They have saved me a lot of time and money over the years.

Peter Oknos

★★★★★

10 months ago

I've been bringing my vehicles to Hamel Bros. for 35 years now. Each time I've had to go there I've been greeted with courtesy and professionalism and have received my car back each time like new!

Emily Richall

★★★★★

3 years ago

Hamel Brothers provides excellent services. I’ve used them for years for any repairs for my car and would highly recommend them. They do great work and the communication from them is exceptional. I really appreciate how empathetic and pleasant their front end staff is. They always make a stressful process easier and go out of their way for customers. Highly recommend this service shop to anyone!

R. Dunbar

★★★★★

3 years ago

My car needed serious body work. The office staff was excellent in setting me up with a substitute vehicle, dealing with insurance issues, answering my questions. Totally great. And the repair is equally excellent--like it never happened. The men who worked on it were also kind and very skilled in making the repairs. This shop is right along the Merrimack River in Lowell so it's really easy to get to. Wonderful place.

Sarah Quinn

★★★★★

3 years ago

These guys are the best! I just got my car back after less than a week and it looks brand new. I had 2 pretty bad dents, one where my son was hit and another that we were responsible for fixing. They repaired both and were incredibly reasonable for the piece I had to replace. The office workers could not be more helpful and the owner is so pleasant and efficient. I cannot recommend them enough. Such a great experience.

Aravind Balakrishnan

★★★★★

5 years ago

Personable, excellent workmanship and exceptional service Pleased with the quote Chris provided, called in at the shop to leave behind a new passenger side mirror to be painted. Was told it could be a 48 hr turnaround; but was done in less than 24 hrs! Went back and got the mirror fixed. The front office was very personable. The paint job was excellent and the color blends seamlessly with the rest of the body. Great job of fixing the mirror to the body. What took me by surprise was, unbeknownst to me Chris and his team went over and above to take care of a scratch on the front bumper for no charge! This is indeed exceptional customer service! Chris and team, thank you for your service. Needless to say, Hamel Bros Service Inc. have a new customer in me!

Patrick Ryan

★★★★★

a year ago

Excellent experience with Hamel Bros! Friendly and helpful staff and the work was unreal! My truck is brand new again. Highly recommend!!

bandee uy

★★★★★

6 years ago

Excellent place to bring your car for auto body shop works. I picked up my car today and I was amazed how they repaired the damaged on my car. They have excellent service from administrative personnel to the guys who looked, assessed and worked on my car. I met Russell H, I think he’s one of the owners of this shop. Very nice guy, and Chris too. Easy access location. Just amazing people to work with. I am very impressed! They washed and clean my car inside and out 😊. I would definitely recommend this place.

Q ball

★★★★★

6 years ago

They did a great job Very professional The date they said it would be done it was done Very helpful and courteous Rear Quarter Panel and suspension

Josephine Cook

★★★★☆

13 years ago

I was in an accident in January and I brought my vehicle to Hamel Brothers to be fixed. I was treated so well that I would being my car to them for any service I may require in the future. Not only did they fix my car, which included two new doors, but they also assisted me with my rental car and did follow-ups with me after the repair was complete. They made the whole process as easy and pleasant as possible and the service that I received there was greatly appreciated.

kat anderson

★★★★★

4 years ago

I had such a great experience with Hamel bros, they did an amazing job on my car. They also set me up with a rental while my car was being repaired. Brittany in the office was also AMAZING, answered all my questions and calls. Definitely passing the good word on about Hamel bros !!!

Suzen Raven

★★★★★

8 years ago

My daughter found Hamel Bros by fate after finding them on the internet. She needed a tow because her car would not start and also needed some body repair done after being hit in an accident. From the minute we contacted them until we finished doing business with them they were extraordinary! Friendly, knowledgeable and so very helpful. They went above and beyond the normal parameters to help us when we really needed help. Without going into great detail about our particular situation, I just have to HIGHLY recommend them and trust that they will take care of all your automotive needs professionally and thoroughly. You will not be disappointed. The way they do business should be a model for every business out there. A job well done Hamel Bros. A personal thank you to Stephen for making a difficult situation easier. Your employer is lucky to have you.