About Business
Hampton Collision Center is a leading Car Repair specialist serving the Baton Rouge, LA, Baton Rouge area. They provide a wide variety of solutions, including Auto body shop, and other Car Repair tasks. Boasting a solid 3.7/5 rating from 78 verified reviews, their reputation precedes them. As a locally-owned business in Baton Rouge, LA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Baton Rouge, LA.
Google Reviews
Kyle Smith
★
☆☆☆☆
Edited 5 months ago
Don't bring your vehicle here if you have a rock guard. Owner was more worried about telling me he's not a robot than he was about the shotty texture on the rock guard he did. Can't tell on the pictures but there is several spots where it's sharp and pointed. Looks like an air bubble seeped out while wet maybe? The smooth picture is from the factory. Edit: brand new headlight bulb they installed went out. Have to remove the grill on this truck. Stripped out two bolts that hold the grill in. Can't get them removed.
Jonelle Clark
★
☆☆☆☆
8 months ago
My truck was picked up mid June and I am just picking it up today, a second time, still disappointed. Almost a month and half. The panels on my vehicle are not aligned and flushed with each other. Pablo told me to “push the panels down” and then they will line up correctly My key fob is not connected to my car anymore, so it has to be opened manually. They didn’t want to take accountability for that. Pablo is very condescending, rude and dismissive to any concerns. He kept saying it was up to the insurance etc. When he spoke to the inspector l, who was a man, his tone changed immediately. He was very accommodating. My car has lost value because of the choppy work they have done.
Keisha Veals
★★
☆☆☆
4 months ago
DO NOT RECOMMEND. I’m extremely disappointed with my experience at Hampton Collision. They kept my car for almost an entire month, and throughout would push back the completion date without giving me clear explanations as to why. When I finally did get my car back, it still wasn’t finished. After waiting that long, the absolute minimum I expected was a completed job—but instead I was left with work that should have been done before they ever called me to pick it up. Overall, the lack of communication, the constant delays, and the incomplete work made this a very frustrating experience. I definitely would not recommend Hampton Collision based on what I went through.
Logan R
★★★★★
7 months ago
Hampton Collision was amazing. They constantly kept me updated, fixed the car perfectly. Its legit like the car was never even in an accident and they are indeed paint professionals. The paint they applied is a 1:1 match nothing is off shade or looks weird. Brandon cares about his customers and greets them personally. You don’t see many owners come out and actually work with the customers. They have a great team at their center and I would highly recommend going to them over anybody else.
Brianna B
★★★★★
6 months ago
I just want to give a big shoutout to AMAZING customer service! From the receptionist to the entire staff. I was treated with nothing but genuine kindness and care from the minute I first brought my car! Amazing business!
Latisha Robinson
★★★★★
2 months ago
My car got keyed up on my job site When I tell you Hampton got me all the way together my car looks exactly how it looked when I purchased it this place is well recommended thank you so much money well spent
Morgan Hill
★★★★★
5 years ago
I had my rear bumper repaired here. They had a hiccup due to delays at the parts warehouse so it took longer but it wasn't their fault. Comfy waiting area. Everything came out great! You can't even tell between old and new parts. They'll help you if they can. Love it!
Tech II
★★★★★
3 years ago
Wonderful experience, they took care of everything, no B.S no excuses they just got it done. And when I picked up my car it looked brand new they only replaced the front end but they cleaned the whole car it looked brand new when I picked her up!
Asyl
★★★★★
a year ago
My car looks brand new again! I picked Hampton Collision Center because they were VW certified and I know a lot of mechanics don't like to mess with VWs. Brandon was very knowledgeable and kept me updated during the entire process.
#yourHomegirl Remy Curry
★★★★★
a year ago
My experience at Hamptons Collission was wonderful! Everyone there was so easy to talk to, and I could tell from the beginning that they care about their customers. Quality work in excellent time. I highly recommend and I hope I won’t need a reason to see them in the future, but if I do, I know I will be in good hands!
Brian Sullivan
★
☆☆☆☆
2 years ago
I recently had repairs (headlight, bumper and fender) done on my car there. Only complaint I have with this repair shop is that I received my car with a broken headlight switch. I picked the car up during the day so no need for lights but noticed the lights not working properly the next morning. Brought the car back to the shop later that day and had them look it over. The shop was unable to fix the problem and sent me to the local dealership to have them diagnose the issue. Result was broken headlight switch costing $400 and the body shop telling me that the switch had nothing to do with the repairs and is a common part to break??? My car has(or did have) auto headlights so no real need to mess with the headlight switch unless you want to manually turn on and off the headlights. I agree the headlight switch had nothing to do with the reason for bringing the car to the shop but it is directly related to the headlights which was repaired. I’m not saying someone broke it intentionally, I just know it wasn’t broken before.
Ivana Joshi
★★★★★
2 years ago
I had my 2016 Hyundai worked on there, Baylee was extremely helpful in helping me work through my confusion at an auto body shop. I ending up having a full quarter panel replacement and rear bumper replacement. Overall, everything looks fantastic as if there was no damage at all! 10/10 would recommend!
Gery Frie
★★★★★
2 years ago
The owner of Hampton Collision Center is very personable and hands-on. They do quality auto body work and their ability to match your existing vehicle paint color is the best I've ever seen! I will certainly use their services again.
Scott Matthews
★★★★★
10 years ago
Best experience ever with a body shop! Michelle was excellent and very helpful. Picked up my car on a rainy day and they still washed it and cleaned the inside anyway. Another guy even took my radar detector out my car (to not encourage a break in) and kept it safe in their office for me until my car was ready. They were all amazing, and they did great, fast work most importantly!
Adam Orgeron
★★★★★
4 years ago
My teenagers' 2019 Honda Civic was severely damaged in an accident. The insurance company recommended HCC as repair location and I could not be more satisfied with the results. The vehicle looks exactly as was when we purchased it. I was also very pleased with the office personnel's communications with us. There was a lot of parts and repairs necessary to complete this job, and they were very good at letting us know what stages they were in and what to expect time wise as available. Will definitely use these guys in the future for any needs we may have.
Helen Perkins
★★★★★
2 years ago
Employees were polite and respectful. My 2020 Honda CRV was in an accident. They did an excellent job on my vehicle. This is the second automobile they repaired for me. Great job. I would recommend Hampton Collison for your vehicle repairs.
Jessica Morgan
★★★★★
4 years ago
I would 100% recommend using Hampton Collision! Very professional staff and always kept me up-to-date on when my vehicle would be finished. When I got my car back, it looked brand new, like it had never been in an accident. Paid my deductible and I was on my way! Thank you Hampton Collision :o)
Niesy Cat
★★★★★
9 years ago
Unfortunately, I was the victim of a hit and run. My insurance company referred me to Hampton Collision. After researching them and seeing the negative comments, I was really nervous about taking them my vehicle. Well let me tell you, they were very informative and friendly. My car look like it has never been damaged. My overall experience was very good with them and I would definitely use them again if necessary.
Janice Biossat
★★
☆☆☆
2 years ago
They were very nice and polite which means a lot. They kept me updated on what’s being done. They did a terrific job. I even got my car three days earlier than the date I was given. I would highly recommend them them and use them again.
Kevin Acker
★
☆☆☆☆
5 years ago
I went back because of the great work they did on my Mazda. 2nd time i went just for an estimate paying cash plus insurance payoff. They will call me later no call for 3days. I call back for estimate she said I'll email to you nothing. So after 3wks same thing I'm like u know what dont worry about it. I took my car to a location north of Hampton got estimate set date and was ready a day early. Hampton collision has left a 👎
