Higgins Body & Paint, Inc.

Dillon

★★★★★

6 months ago

This has been the best experience of any shop I’ve ever worked with. My liaison Katie has been absolutely incredible to work with. She deserves praise beyond words. She went above and beyond to make sure every detail was just right with my vehicle ensuring it was as discussed. This is the first time I’ve dealt with a shop I felt like was truly honest and actually cared about the work they were doing. I will never go to another shop ever again. I recommend them to friends/family and I can’t even express my gratitude in having been able to work with Katie. She is amazingly good at her job. Do not hesitate to take your car here. Amazing atmosphere, amazing people, from the front desk, to the mechanics. Everyone has been extremely kind, professional and precise.

Kathy

★★★★★

2 months ago

Excellent repair. Great communication while repair being done. Katie was the best person managing our repair. She went above and beyond to make sure the car was ready on time.

Marissa

★★★★★

2 years ago

100% recommend this place! Customer service is EVERYTHING in a business and these people are killing it with their customer service from their front desk workers to their estimators. I picked up my car today and not only does the outside repairs look good …but they even detailed the whole interior leaving it better than it looked. And they are fast and give you updates along the way! Will definitely go back to them!!! Check out my before and afters. Great work!

Maren Hatch

★★★★★

4 months ago

I really appreciate how easy is it to work with them and insurance claims. They take care of it. I recommend them because they stand by their work and make sure it is done well. Even when something wasn’t quite right they went above and beyond to make sure it was corrected. Plus my car comes back so clean and fresh.

Lindsay Fidler

★★★★★

2 weeks ago

Ellen was great to work with and had my Toyota ready on time. Would recommended to anyone looking for a good auto body shop repair.

Diana Martinez

★★★★★

2 years ago

I went to Higgins after my accident (damage to the front bumper) and they told me they had the parts available & it would take 2-3 days and they stayed true to their word! I got text updates on the progress, clear communication, answered every question we had, and they communicated with the insurance and coordinated the rental car, so we literally did not have to lift a finger. Our car looks practically brand new! We also got our car cleaned inside and out which is a bonus for us. They are amazing and I will absolutely be reaching out for anything that we need! 🙌🏻

ben perry

★★★★★

a year ago

Higgins did an incredible job, my wife was worried that the color would not match the rear of the vehicle. They matched the color dead on. Couldn’t be more than happier with the job they did, and the time they took to repair was very quick, also kept us updated everyday so we were not left hanging and wondering when the vehicle would be done. Thanks Again

Cindy Vangend (Lou)

★★★★★

3 months ago

a car accident brought me to Higgins initially. I walked in and met Patricia we walked out to my Toyota Rav so we could go over everything that was going to take place for repairs. and when it would be done. higgins is the whole package. front start to finish they leave no stone left unturned. thank you. Patricia and the Higgins Body Shop. for you amazing work. I'm a happy lady

Tycee Ballatore

★★★★★

3 months ago

I got rear ended twice within 2 months and each time I brought it to Higgins for repair. Everyone there is very nice and easy to work with. They kept in contact with me through the process so I always knew what was going on. Shout out to Patricia, she made sure I was fully taken care of from start to finish.

Brian Ouzts (XBOXFAN101)

★★★★★

3 weeks ago

Great communication and very professional. Work was done in a timely manner and delivery date was communicated well. They made everything super easy for me and did a great job with repairs.

Jade

★★★★★

2 months ago

Higgins was an incredible place to get my vehicle repaired, it looked like no damage was done to begin with. They were very efficient and Katie was great at keeping me up to date and answering all my questions. I highly recommend coming here!

Shanna Carpentier

★★★★★

a month ago

Unbelievable service! My car was in a little fender bender and they messaged me throughout the process with updates and handled everything with professionalism, extreme care and delivered on time service! They even completely detailed my car! Ellen was a gem to deal with. I highly recommend Higgins! Thank you for everything! 🙂

Paul Reynolds

★★★★★

4 months ago

I had an amazing experience with Higgins body shop! I was the middle vehicle in a three vehicle accident and had extensive damage to the front and rear of my vehicle. They were able to get me in quickly and gave me an estimate within two days on what the repair costs and completion timeframe would be. Throughout the process they gave me regular updates on the progression of the work and it ended up being finished a week ahead of schedule! My vehicle looks brand new, just how it looked when I bought it last year! All of the service representatives were very friendly and up front with everything. A big shout out to Patricia who dealt with me personally and helped me every step of the way! I highly recommend Higgins body shop for any and all of your auto body needs. I'll definitely be using them in the future if the need ever arises again!

Life Wayfarer

★★★★★

a month ago

If there were 10 stars, I’d give them all. They fixed my bumper and coordinated everything smoothly with Enterprise while my car was in the shop. The rental process was easy, and although they originally estimated 12 days, they only had my car for 6. When I got it back, it was spotless — honestly felt like a brand new car. I can’t say enough good things. I’m in love with my car all over again.

David Fackrell

★☆☆☆☆

3 months ago

Took my car there because they could do it quicker then anyone else and they had the best reviews even tho there price was 1200$ when other places quoted me closer to 700$ when I picked up my car the first time they fixed the bumper then damaged my hood never told me about it then when I pointed it out they. Didn’t take fault at first and ya they ended up fixing it but a two day fix turned into 7 days without a car where I had to take a Uber every where I went for an extra 5 days and the most they can do for compensation is give me a 50$ gift card and there is still a slight scratch on my door handle that I didn’t even bother making them fix it this photo was taken at the Higgins parking lot when I picked it up

Ed Gracanin

★★★★★

6 months ago

HIGGINS claims to be GOLD STAR... not true! More like a DIAMOND or PLATINUM. And the number #1 reason is their people... they truly care and provide customer service that is aimed to listen to their customers and make them feel confident that their vehicle will be returned in TOP shape. One of my employees crashed my vehicle 2+ years ago, and I used HIGGINS to fix it up, I was very happy. This September, I had to use them again for my F350, and have been working with Katie and her team of mechanics... they are communicative and professional... and most of all they seem very caring to make me feel confident in their work. Can't say enough good things so far, and the truck is not even finished yet... I just felt like I needed to share my experience. Trust HIGGINS with your vehicle... you won't regret it! Thank you KATIE!

Heidi Staker

★★★★★

a month ago

I've trusted Higgins with auto repairs for many years. I knew when my current vehicle needed repairs I was taking it to Higgins, no hesitation. My estimate appointment with Katie was quick and thorough. She kept me updated on every step of the repair process via text. I never had to contact her for updates. Wyatt was the technician that completed my repairs. He is amazing! His attention to detail surpasses any expectation. Their customer service is top notch. Katie and Wyatt made it very clear that if for any reason I was not satisfied with the repairs, I could reach out to them, and they would make it right. I showed up early to pick up my vehicle, so I was in the lobby for a while. I was so impressed at how they greeted and handled every customer that walked through the door. They didn't go above and beyond just for me. They were doing it for everyone. I wouldn't trust my vehicles with anyone else. Thank you for the exceptional customer service.