Hillcrest German Auto

Diggy LR (DiggyLR)

★★★★★

4 years ago

I use Paul to help keep my BMW running well and he's been able to take care of the odd issues I've brought him. I needed a new battery this go around (old battery was 11 years old) and they were able to get me in and out within 30 minutes. Although things aren't always as fast as that they are a good shop and won't do you wrong.

Whit SoFine

★★★★★

6 years ago

I love these people. They are very reasonable and beyond fair in pricing and the work is always exceptional. I have been over quoted many times by the dealership but I can always trust them to provide a price within reason to repair my CLA250. I recommend them from the exceptional customer service to the service rendered.

Samuel Jackson

★★★★★

5 years ago

Paul is excellent. He is always there to answer our questions and he brings a wealth of experience to the conversation. We’ve always had good results from taking the car there and he’s always been upfront about what needed to be done and what the cost would be. I appreciate the relationship we’ve built with him and will continue to trust him and his team.

Andrew Duke

★★★★★

2 years ago

The starter on my 2012 GL550 decided to go out while I was visiting Arkansas during the Christmas holidays. I called the local Benz dealer but they refuse to work on vehicles older than 2013. They referred me to Donnies but there's a 2 week wait. I called Hill Chrest German Auto and they were able to replace the starter the same day at a reasonable price. Great customer service!!

Blue Lightning Administration Team

★★★★★

4 years ago

Took my 05 Mercedes in to have a throttle position sensor ($40 on EBay) which according to a Hilton’s is less than a 1 hour job. Car had broken down on the way to airport and we left it there for a week. On our return we were handed a bill for $680. They had charged $99 to diagnose problem which had already been determined, $250 for a new battery, battery was less than a year old, 5 times the price of EBay’s price and 4 times the fair labor suggested by Chiltons. He totally fleeced me on part because we were in a bad situation. BEWARE OF THIS GARAGE!! GET AN ESTIMATE FIRST-WHICH HE REFUSED TO GIVE ME. Had to leave stars to submit review.

Paul Devlin

★★★★★

10 years ago

There's nothing fancy about Paul, his team or the location. You won't get bottled water, a loaner car or a shuttle. You won't be able to email or catch them after 4.30 in the afternoon. You may not even be able to leave a message. What you will get is an honest appraisal of the mechanical condition of your vehicle, the work that needs done, the work that can wait and the price it will cost you. You will get it done within the time frame that they promise you, by guys who know Mercedes and BMW's inside and out and have been working on them for 40+ years. I brought in a 2002 Mercedes wagon with 197,000 miles on it, that had cost me a fortune in repairs, just trying to diagnose basic issues at another shop. Paul diagnosed and fixed the issues at an honest price and reassured me I have at least another 100K left in the engine. It now runs better than most new Mercedes on the road.

NatK

★★★★★

4 years ago

I appreciate Paul and his team for their superior customer service. I trust them to take care of my vehicle. I can always depend on HGA for quality, honest, and timely work.

Terry Grubbs

★★★★★

8 years ago

Always a pleasure to talk with Mr. Paul. I truly feel he's honest on all his diagnosis. He seems to have compassion. Everyone does not have 2k for something he may charge 400 for. Blessing to have found him and my 3 series runs great!

william hatchett

★★★★★

Edited 7 years ago

Great service! Where I go when I can't fix it myself. Very knowledgeable, strongly recommended!!

Paul Bullock

★☆☆☆☆

3 years ago

My family had a C240 repaired for an oil leak which we were charged for and was never repaired . Mr.paul has gotten too old to handle the shop. We were told to return the car in which we did and the car still hasn't been repaired as of yet.

Timothy Wells

★★★★★

a year ago

I only take my Benz to this place. This is the only mechanic in town that won't rip you off only because you have a Mercedes.

Michael Litwa

★☆☆☆☆

5 years ago

Charged me 100.00 twice for diagnostic test and wated to charge me another diagnostic test after they get into air ride. Bill was 278.00 and did not help me one bit. They need to stick to oil changes and brake jobs, and nothing far past that.

Lisa Douglas

★★★★★

9 years ago

Excellent business. Provides exceptional service. Honest and takes great pride in their work. I have used him for years always received excellent service. The best!!!

A Transforming

★★★★★

3 years ago

Great work every time we take our vehicle in. Affordable prices for services.

Melba Wilson

★★★★★

8 years ago

Great mechanics & repaired our car for less than estimate; didn't do work that wasn't needed.

Dewayne Robinson

★★★★★

4 years ago

Mr Paul is a wonderful person very respectful and very talented. The shop was very clean.he get you in and out.

Yassine Tebbaa

★☆☆☆☆

2 years ago

He told me price and i end up getting other price on my bill ,and when i told him he said i never said that for 50 $ u lost customer 💯