Reviews
Walter Miller
I have used this facility several times and the work is always completed so I have not complaints with that. The issue is communication is not good. I asked several times for an out the door price on the repair and this was after they had the vehicle for several days and was given one. When I arrived, it was a few hundred dollars more than I expected. I never received a call either to inform me the car was ready, I had to call them. Keep your customers informed and honor what your employees tell the customer.
★★★☆☆ a week ago
Jackson Torres
★★★★★ 2 weeks ago
Rink Patel
Very good explanation system with pictures right to your phone so you know exactly what they are talking about and they also go through each item thoroughly. The place is very nice and clean for auto shop!
★★★★★ 3 weeks ago
Rebecca Kurtz
Great personal customer care, competitive pricing with quality assurance. Highly recommend this auto shop in a world where trust is hard to come by.
★★★★★ 3 weeks ago
Diane Novak
I love Honest-1. They are so kind, professional and very respectful. I will never go anywhere else for my trucks and cars! They always take great care of us! I have a fleet of vehicles they service and they never disappoint.
I am also very impressed on their transparency when something falls under warranty. Ramon is very honest about work that may need to get replaced due to a faulty part. They always take full responsibility and go above and beyond.
Thank you!
★★★★★ a month ago
Tony K
Diagnostic was straight forward. They’d informed you what are needed. They won’t push you to repair everything from the diagnostic, just critical issue(s).
★★★★★ a month ago
Richard Krause
★★★★☆ a month ago
Javier Lopez
Good service, reasonable price, very friendly staff
★★★★★ a month ago
Betsi Isay
I had a wonderful experience with these guys. I had some deferred service I needed to do and they honored the price from 6 months ago. Did another full check, put air in the tires, etc. I used their shuttle service to be dropped home and they picked me up as well. Honest, professional, great company!
★★★★★ 2 months ago
debra long
Such a great shop, kept me informed, gave me their opinion, very honest, many years in the business. Very clean and nice waiting area, snacks, bathroom, thank you!
★★★★★ 2 months ago
Jeff Turner
Always a pleasure. Dan is great at the desk and mechanics are top notch. Have had brakes, injectors, oil issues, piston and transmissions done and they always do stellar work. Won’t go anywhere else.
★★★★★ 2 months ago
Pravin Patel
★★★★★ 2 months ago
Kevin Dix
I was very happy to get in for an oil change the same day, with short notice! Thank you for your prompt and terrific service!
★★★★★ 2 months ago
maven opts
Very straightforward, to the point.
★★★★★ 2 months ago
Maria Angela Richardson
Been taking all our cars here since we moved to south Elgin. Very knowledgeable and honest.
★★★★★ 3 months ago
Javier Lozoya
★★★★★ 3 months ago
G
Excellent service, very professional, the team takes the time to explain and provide you with options according to your needs
★★★★★ 3 months ago