Hyundai Montgomery | Service Center

Rating: ★★★★☆ 3.8 / 5 (402 Reviews)

Hyundai Montgomery | Service Center is a Car Repair located in Hyundai Montgomery | Service Center, 2820 Eastern Blvd, Montgomery, AL 36116

You can reach Hyundai Montgomery | Service Center through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (8:30 AM–7 PM)
Tuesday: Open (8:30 AM–7 PM)
Wednesday: Open (8:30 AM–7 PM)
Thursday: Open (8:30 AM–7 PM)
Friday: Open (8:30 AM–7 PM)
Saturday: Open (8:30 AM–7 PM)
Sunday: Closed

Reviews

Binalee Santana

Dropped off my car for a diagnostic appointment and the service was amazing. Wish I could remember the name of the guy who helped me. He called me and was thorough about what my options were and patient with answering my questions. There wasn’t a single person there who was unpleasant. The whole process was pretty easy.
★★★★★ 2 weeks ago

Michael S Wipranik

Horrible dealership, I visited twice and had the most unprofessional sales people. When they finally saw that I was a serious customer and after not making the deal that evening they started calling and texting relentlessly, because I was interested I would respond, only to encounter a very hostile sales agent “Julie“, of all sales people she is the one to avoid. In the end the process goes on forever and they really don’t care. I definitely want the vehicle, but will drive 70 miles away to go to another dealership, just so I don’t give this dealership my money. I would advise the same for anyone else in Montgomery. There’s a reason why they have a 3 star rating and all the other Hyundai dealerships have 4+
★☆☆☆☆ 2 months ago

Cassandra Hurst

Customer service is horrible. What’s the purpose of having a service center that you can’t walk into if you have a problem
★☆☆☆☆ 5 months ago

Young

I wish I could leave a 0-star review. The customer service was terrible. I had to visit the dealership 3 times to get my car fixed, and I had to wait many hours for all my visits. They did not even try to figure out the problem. They charged me for the service, but my car had the same issue again. They did not fix my car. I had to take my car to another dealership. The other dealership fixed my car without any trouble. Service advisor Paige was great. The other service advisors were terrible. They ignored my opinions and treated me in a condescending way. I do not recommend this dealership and will not be visiting again.
★☆☆☆☆ 6 months ago

TK J

I bought a car here and the General Sales Manager Andrew Harper was extremely helpful and super professional. and Salesperson David was really dedicated to helping me get a good car. Great salespeople, best dealer experience ever.
★★★★★ 6 months ago

Carl Bledsoe

Buy elsewhere. Horrible service department. No communication.
★☆☆☆☆ 6 months ago

Lois Parker

My appointment was June 4, I had my car towed June 3. They couldn’t even find it until I showed the text from them. 42 days it’s been in the fenced area in the back, can’t find out if it’s going to be fixed or not, won’t return my calls or texts. If I go by there it’s “ we just did paperwork today “ I want to know if it’s fixable or do I need to shop around for another ride, that’s not too much to ask being it’s a recall motor. This is a very bad experience.
★☆☆☆☆ 6 months ago

tisha flo

This is the worst experience I have ever had with a dealership. This service department is very, very unprofessional. They will not return phone calls as they promise. On this day, I have not had a return call from the service department about my vehicle yet. The worst part is that they have lost my keys to my vehicle. The only good experience I have had is that someone in the dealership has ordered them to replace my key and hub!!! Other than that awful experience!!
★☆☆☆☆ 7 months ago

jose diaz

Really bad service from Parts, make me hold for His name John answer me and put it hold for 10 minutes and then hang me up call back never answer my call, really bad service
★☆☆☆☆ 7 months ago

NVSES lee

★☆☆☆☆ 9 months ago

JaKya Parker

Colby is a great salesman he made sure he explained everything and was very patient with us
★★★★★ a year ago

S RO

The worst dealer shop with Hyundai service in the US. But closest from the Hyundai Montgomery factory with no parts!!!. I went to this service back in August, 2023 and told them I hear squeak sound from the handle. They did not do anything and charged me $150 dollars. I asked them to refund, but they refused it. I asked my credit card company to reverse the payment. They hold my car from 9 am to 3 pm and did nothing. Even I asked them to change window shield washer line and they estimated me around $480 and they said they do not have any parts so told me to come back next week. I fixed it from other mechanic near AUM and they charged me $60, now it is working excellent. They told me to change struts and axles form the front, and estimated $3,573 to replace and but other mechanic near AUM, they charged me $1,600 for brand new axles and struts. I have changed my engine (2013 sonata GLS) due to engine oli leaking in August. I think they have to get rid of whole gas car line and focus on selling only electric cars in the near future. God bless Montgomery!!!
★☆☆☆☆ a year ago