Reviews
Connie Omstead
Really nice people to work with on your RV repair needs.
★★★★★ 3 months ago
joe garcia
During summer, I took my RV in for air-conditioning repair while it was there. I asked if they do bodywork because they had some damages due to an accident. I got into they said yes I said OK once I come back from my vacation, I’ll bring it back from the river, and my AC did not work, kept blowing the breaker and not blowing cold air, so brought it back in and they gave me some BS story oh it’s too hot. It’s normal that the ac works that way and I told him I’ve been there thousands of times I know how it’s supposed to work that should’ve been a red flag so I left it there to do the bodywork about three weeks later I get a call And they told me it’s ready for pick up I went and paid full was $20,000 when I was taking delivery of the Coach I noticed about 80% of the scratches were not fixed so I start telling Marisa you gotta be kidding me you guys only repaired the front bumper rear bumper and maybe one or two little dings for $20,000 Which they had to fix all the damages they provide picture to my insurance and they didn’t not fix them it’s sad cause I use to trust them there and for them rip me off and charge me all that money for just maybe if top $6000 worth of repair and charge 20,000 WARNING these people are scammers and liars. They take your money and do not repair things. I’m still having problems with air-conditioning after they hit me with a $700 bill.for that
★☆☆☆☆ 4 months ago
bill skeels
Great people great service
★★★★★ 11 months ago
Tom Nehme
Great to work with family owned business.
★★★★★ a year ago
Vicki Pena
★★★★★ a year ago
Ednita Alatriste
DO NOT BUY FROM HERE!!!! I was sold an RV with Water damage and they lied about the year. I have lost 30k when selling because it was so deeply devalued by the damage. the batteries were also dead. They lie do not trust them.
★☆☆☆☆ a year ago
Katy Harper
★★★★★ a year ago
Herb C
The owner Joe and the family go the extra mile to ensure quality repair work is completed
★★★★★ a year ago
Evan Geerlings (EvanG)
I love this family owned business. Forest River highly recommended them and I can see why. Great work!
★★★★★ a year ago
Vicki Pena
We had a mishap on our maiden voyage in our Class A Motorhome. We also ended up with a few warranty issues with the coach after our first trip. J & L took care of all of our issues. Both Joe and Joelene were spectacular throughout the whole procedure. Joelene was very knowledgable right from the jump. I had already had contact with Forest River regarding the warranty work, but she jumped right in and got every issue addressed and repaired. They did an excellent job on the body work as well. If you need any work done on your coach, call J & L. The whole team goes above and beyond
★★★★★ 2 years ago
Danny Draper
Rude all I can say is rude
★☆☆☆☆ 2 years ago
dawn fox
J and L was recommended by my rep at Forest River. Family owned business w great customer service and quality workmanship. Definitely a lot quicker than a dealer and much easier to deal w. Finished all of the outstanding warranty work and Joe sealed my roof where there appeared to be a potential spot for leaks. I also wanted a table base installed so I can add a table for my recliners. They didn’t install it because Joe wasn’t sure if it was going to work for what I needed. So glad he didn’t, because he was right that it wouldn’t have worked. Told me to send a pic of what I wanted and he would get it done on my way back through. Highly recommend J and L if you need your rv serviced!
★★★★★ 2 years ago
Bill Bartlett
From the first call to J and L, which I made while stranded on the shoulder of the 210, to when I picked up my Class C RV following a major repair, I was comforted by their humanism. They are a genuinely hard working family and treated me extremely well, coordinated effortlessly with my insurer, and got our RV roof repaired surprisingly quickly.
For starters, they dispatched family patriarch Joe to meet me where I was stranded on the 210. He came to assess the situation. The roof on my 2006 Winnebago View peeled back like a banana during heavy crosswinds at the intersection of the 15 and the 210. I spent and hour beneath and underpass with a roll of Gorilla Tape trying to get it to lay back down. When Joe arrived, I was finishing up the roadside repair job and he felt it was safe to drive it to their shop in Fontana…where I met the rest of the family. They are all very respectful.
I had to rent a car to get home. They were helpful with that process, too, offering me a ride to get the rental. They also picked me up at the train station when I went to collect our repaired RV. It was ready for pick-up and clean when I got there. They handled my insurance claim and made some repairs I had not anticipated. In short, they made sure everything was fixed correctly so that I would not be coming back for another visit.
The only complaint I have is that there is some film or paint on the windshield. Didn’t notice it until I was driving off into the sunset in my newly repaired motorhome. Not sure what it is, but it isn’t coming off easily. I’ll try a rag with some acetone, which I suspect will clean it right up.
I don’t know what a good RV roof repair looks like, but I do know when I have confidence in in a family business that is friendly, helpful, and takes care to make their customers feel comfortable and confident that their RV is in the right hands. That sense of confidence in them is reason enough to make J and L your first and only call when your RV needs repair.
★★★★★ 2 years ago
Rena Sweeney
★★★★★ 3 years ago
Carolyn Cannon
★★★★★ 3 years ago
Brent Lounsbury
★★★★★ 3 years ago