About Business
Residents of Pompano Beach, FL, Pompano Beach have long trusted Jaguar Fort Lauderdale Service Center for their expert Car Repair needs. Whether you need assistance with Car repair and maintenance service, Auto air conditioning service, Auto body shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.4/5 rating with 68 reviews. Throughout Pompano Beach, and particularly in Pompano Beach, FL, Jaguar Fort Lauderdale Service Center is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Jaguar Fort Lauderdale Service Center for any Car Repair inquiries or to schedule a visit to their Pompano Beach, FL facility.
Google Reviews
Kevin Jacob
★
☆☆☆☆
2 years ago
They blatantly skipped doing the road test during my service appointment. I’m not sure what they were inspected but the vehicle now drives worse than when it was first brought it. The brakes and rotors could use replacing and definitely the tires as well as they have low thread and are past 5 years old but absolutely nothing was recommended or even done. I’ve received far more detailed service from Jaguar in North Dade. This was an absolutely abysmal experience! They can’t even reach out to me to provide further details after multiple times of calling and not being able to reach anyone.
Alisea Jenkins
★★★★★
a year ago
After having a not so pleasant experience with Jaguar North Dade, I decided to take my vehicle back to Jaguar Ft. Lauderdale (where I purchased my car). The experience and service was EXCELLENT! Although I was quite early for my appointment, they still accepted me and completed the service pretty quick and checked on me while I waited. I will ONLY be using this location for future service even though I do not live anywhere near Ft. Lauderdale. Thank you Jaguar Ft. Lauderdale another satisfied customer.
Joseph Lowrey
★★★★
☆
2 weeks ago
Highly professional service personnel who explained everything thoroughly.
Mike R
★★★★★
a year ago
We took our car for repair to Jaguar yesterday . We were so impressed with how smooth everything went . Rochelle Walters , our service manager was very helpful . She helped us every step of the way . It is truly awesome experience to have her as our service manager . She is such an asset to Jaguar . Thank you again Rochelle .
Angela Correal
★★★★★
9 months ago
It’s always a pleasure to come and have any issues taken care of with my car. Taiwo has great customer service and he’s always looking for a way to help.
christine vanhull
★★★★★
2 years ago
I was very happy with my recent repair experience here. This is my second visit, and the first was just after catastrophic flooding damaged lots of cars in this area. This time, I experienced a Check Engine alarm and called for an appointment. I got through to the service department quickly, and was given an appointment for the next day. My service advisor Amanda was super-helpful and nice, and sent me home in a free Uber. When the car was ready, another Uber was sent to bring me back to the Jaguar dealership. The repair was under warranty, but the check of my car's systems showed a problem with the steering, which I think I had noticed but ignored. A wheel alignment fixed the problem, and the cost was reasonable. I was able to pick the car up on Saturday, which was a plus.
Meryl Steklof
★★★★★
a year ago
Hila Tzifani, Asst Service Manager was great!!! All of your other staff were very warm and engaging. What I found interesting, was while I was waiting for service to be completed, and looking for a new vehicle, no sales associate ever approached me. Possibly there were not any sales people at 8:30 am.
Angela R. Mann
★★★★★
a year ago
Excellent and friendly Customer Service. Our customer service Rep Amanda was amazing and followed up with us each day. Our sales Rep MATT is one of a kind. He is accommodating, goes over and beyond and always ready to help! Thank you Jaguar!
Warren Pierce
★★★★★
2 years ago
Excellent customer service. From the service bay where I handed off my keys, to Hila the best service advisor I have ever experienced (seriously, that’s not hyperbole), to the lady who handled my rental (even if she didn’t give me the keys to that burgundy Bentley ragtop), all the folks were top of the line professional. But I still hate the signage in the parking lot-it’s the only parking lot I’ve been in where I had trouble finding the exit-but very attractive landscaping. 🤣🤣🤣
Bob Doherty
★★★★★
5 months ago
Excellent customer service and overall professionalism, and 109% attention to my requests. Well done!
Stanley Marks
★★★★★
a year ago
My service advisor, Amanda Levy, did a terrific job of coordinating my service visit. She was easy to reach, very responsive and had the car delivered back to me in short order. All items that needed attention were serviced and fixed the FIRST TIME!
Whitley Gilbert
★★★★★
9 months ago
Used to go all the way to WPB for service. Honestly, they were more focused on trying to sell us another car. So glad we found this dealership and service center. The sales team provide exceptional customer service and the service team has been so easy to work with. Highly recommend each.
Andrew Wasserman
★★★★★
3 months ago
Al my service advisor has excellent communication skills and alway resolves any open issues.
Robin Yonis
★★★★★
3 months ago
As always Diane was the best. I've dealt with her for years. Always pleasant and available
Jordan Vallagi
★★★★★
a month ago
Diane in customer service is best. Always goes out of here way to give best experience.
Kales
★★★★★
7 months ago
Amanda was amazing! She kept me updated throughout the entire service and explained what my car needed. I was also pleasantly surprised when I was able to pick up my car today, even though I was originally told it would be ready tomorrow afternoon.
Matthew Levine
★★★★★
6 months ago
Melvin was FANTASTIC!! He was able to get my car in and out..same day. They were able to diagnose the issue, get the car fixed and sent an Uber for me to pick me up from home. Definitely VERY happy with the experience!
Marcene Max Starmand
★★
☆☆☆
3 months ago
I recently brought my Jaguar F-Pace in for the manufacturer’s annual maintenance, and I am extremely dissatisfied with the service I received. The quality of the service was poor, I was overcharged compared to the expected cost, and no courtesy car was provided despite my prior understanding that one would be available. As a result, I was left without transportation and had to return to work prematurely, causing significant inconvenience. I would appreciate a prompt explanation regarding these issues and clarification on how the dealership intends to resolve them.
Bernice Walker
★★
☆☆☆
4 months ago
My service reps are awesome... the two points are for them. I paid more for this car and more for maintenance on this car than any of my cars. When my husband picked to the car from being in for service for over a week, he heard noises while driving out of the parking lot and had to take it back for service, I thought about trading it in for a newer model after having it for three years, but not with all of these issues and expenses.
Shawn Paulus
★★★★★
4 months ago
Top notch service from Melvin! Super impressed with complementary Uber service back-and-forth from my home. Detailed video from the service person working on my Jaguar F pace was very informative. A++ all the way around.
