Jerry's Truck and Auto Service

rosie r

★★★★★

3 months ago

Got my car towed around 12 noon Friday & they replaced the starter by 5pm. Great service & they go out of their way to help customers!

L Rodriguez

★★★★★

5 months ago

Jerry and his team did a great job of helping me get back on the road. Friendly service.

Esteban Cantu

★★★★★

9 months ago

Best in Laredo hands down. Want something done right with out worrying, bring it here. I trust Jerry and his crew more than the dealerships. I’ve taken all my vehicles with him and have referred many friends, and they always do an outstanding job can’t recommend them enough!

Rohullah Hussaini

★★★★★

Edited 3 years ago

Very nice and respectful employee, they have done a great job repaying my Van with a very affordable price $200 lower than the other mechanics.

cha “A Google User” lrd

★★★★★

a year ago

Thank you to Jerry and his kind wife and all of the wonderful staff at the shop. I brought my Tundra in a to have the idler pulley, belt tensioner, and serpentine belt replaced on my Tundra. Jerry noticed a pink stain on my skid plate and investigated and found my water pump starting to fail. I thought the occasional squealing was the pulley or belt failing, it was actually occasional drops of coolant from the water pump getting on the belt. I was moving 1100 miles away and if Jerry hadn't caught this I'm sure I would have been stranded on the road with a failed water pump. THANK YOU JERRY! We miss you!

SO HIGH Can Indian

★☆☆☆☆

10 months ago

Sweet Snakes 🐍. They talk very sweet, only to overcharge your pocket. Charged $340 for oil change + air filter. *Clearing* I don't operate helicopter. It was for a RAM 1500 ecodiesel. Great service (Fake) Big promises (Fake) Vehicle delivery (Unsafe to drive) Great warranty (lies) Over and Unfair charges (true) FREE false Mechanical Engineering EXCUSES (Perfect place👍) For good vehical's repair thats not the place. For safty of your vehicle, GOD BLESS Took my vehicle with 1 issue and came back with several. Bought parts where they recommended under (Did not manufacture in my house) Jerry accepted their mistake and offered me to check the vehicle under his shop warranty. But the front lady's ego hurt as she did not want to help. She almost cried like a baby and refused warranty.

Jose Melendez Jr

★★★★★

3 years ago

We have been long time customers of Jerry’s. This is my go to shop family owned, honest , always get great and professional service. From the front desk which is always courteous and helpful to there mechanics which are very knowledgeable. the owners are always on site and over see every job that gets done they take pride in getting the job done right. Jerry always personally explains the issues and gives you the best recommendations on ur repair. I like the fact that they use quality parts and we all know that you get what you pay for if we go cheap. People always ask me recommend a mechanic I always say Jerry's they always ask how are the prices I say they are what they are reasonable. When your vehicle is broke down you don’t have the option to tow it from shop to shop and get quotes on repairs so for me I take it the the shop I trust without a doubt. You can’t put a price on an honest and knowledgeable mechanic shop. So if you read this far I know personally that Jerry’s treats every customer with the same honesty. Recommend 110%!

Alejandro Lerma

★★★★★

2 years ago

Excellent and personal service. Jerry and the staff are friendly, helpful, and go above and beyond. I received a call about the situation with my vehicle, what my options were, and what they recommended. It was easy to do business with this company. Thank you for the attention to detail and caring and personal service that you all give. I will not trust anyone else for both my personal and business vehicles.

Ashley Moreno

★★★★★

a year ago

Fixed my electric power steering through a service contract, and the entire process was thoroughly explained to me with professional advice. They told me what was wrong and did not lie to me about anything, honesty goes a long way, and you can definitely get that here at Jerry’s.

Brenda Perez

★★★★★

3 years ago

This shop is great all around. Friendly staff in person and over the phone. Their service is great. Jerry is very knowledgeable in what he does. Takes his time to explain and goes out of his way to try and save you money. Good, great, fast service. Will definitely continue to bring my vehicles to him for service. Thank you, God Bless You, your family, your business.

Ms. Loyola

★★★★★

2 years ago

An amazing experience once again, Jerry is the type of mechanic that truly cares about his customers and their needs. Every question was answered with the receptionist she has such a radiant energy that fills the shop. Prices can vary depending on what you need fixing but every time I get my car back from them it’s like brand new!!

Franco Zamora

★★★★★

2 years ago

Needed to get my car fixed, took it here because of the high ratings on Google. They were knowledgeable, transparent, and quick, with a good warranty policy on the car battery I ended up needing from them. Wish they were a little less expensive, but I never felt like I was being cheated.

Laura Arredondo

★★★★★

10 years ago

We've been a customer of Jerry's for several years & I can only say all our experiences have been positive. They always give us an estimate before working on our cars. Their work is excellent & never had any problems. Jerry, owner, & Melissa are extremely courteous & their service is amazing & timely. We completely trust them with all our vehicles. We commend you on your business.

Rene Valadez

★☆☆☆☆

Edited 2 years ago

Very unhappy with the service and turn out. Checked in my truck for a misfire got a computer diagnose and a smoke test done to find the issue. Jerry kept my truck for 45 days telling me that he needed time later to be told that he those not have time to check my truck and fix it . Very disappointed that he still had the nerve to charge me for the diagnose and sit my truck in his lot all this time. The business as per Jerry is lacking personal he is overwhelmed and has to much work then he can handle. A simple solution for me on a business level don’t take anymore work then what you already have putting customers in a bad position not providing the service. Very simple if you require his services heads up and be ready to leave your vehicle their plenty of time . I don’t recommend this place excuse after excuse here I am still with the problem probably worse then they way it was and know have to start over with another shop . Hope this review can help you make a wise and business decision on considering this shop . Update 4-27-2023 went to a humble shop that I was referred to by another vendor only to have the issue taken care of in 30 mins was something very simple that a fancy and famous shop could not fix but sure quick to take your money my cost $30 bucks . You took my money this time Jerry but you sure will not again you should be ashamed hopefully this review will help others to think about your services and all the bs you use and lies you come up with .

Melissa Gonzales

★★★★★

9 years ago

The service was outstanding and quick. We came from out of State and had car troubles on the way. The towing company was horrible but when we contacted Jerry's they responded and were ready to work on our car. The price was so reasonable and the customer service was beyond our expectations. The moment you walk in there it feels like a family atmosphere. Highly recommend it!

Alan Mills

★★★★★

2 years ago

Jerry's was able to identify and correct issues I was having with my 2020 GMC Sierra. Took to local GMC dealer (Powell Watson) and after a week - they did nothing. Took to local Chevrolet dealer (Sames Chevrolet). After 1.5 weeks they did nothing, lied and sabotaged my vehicle. Jerry was prompt, courteous and kept me informed on what was being done. Replaced all 4 faulty GMC brake pads & rotors. Identified electrical issues and referred to an experienced and trusted electrician. Excellent work at a fair price.

Ricardo Bernal

★★★★★

7 years ago

My family and myself have been lifelong customers for Jerrys Truck and Auto, and without a doubt, i can say, that we will not go anywhere else for the servicing and maintenance of our vehicles. A testament to them is the fact that I have had 3 dodge ram trucks that were sold with over 300 thousand miles on each of them, and they were maintained by Jerry and his staff. I never had to do anything drastic, and they maintained them and helped me get the most out of them. They are very reasonable in price, very professional, knowledgeable and will not do anything to your vehicle without discussing any and all possible options. I might add, the only reason that I sold my trucks, was to move on to a newer one, not because there was anything else wrong with them. The owners that have them now, are still running those trucks and taking them to Jerry for maintenance. Similar results with all of my families vehicles. If you want professional service, great staff, reasonable prices, and service with a smile, then look no further. They are second to none, and to me that is a fact