Jiffy Lube

Kehaulani Smith

★★★★★

Edited 4 months ago

Moved to Gilroy recently and was looking for a reputable place to get an oil change. My sister used to work at a Jiffy Lube so I may have been biased in trying this one out. The technician was friendly, explained everything as he went along and made me feel comfortable. It was a wonderful 1st time at this location and I would definitely return.

Frankie Rodriguez Jr aka Frankie Rod

★★★☆☆

2 years ago

There was money added to the price which was not overqualified such as I got a $54 oil change only. My bill came out to almost $80. The service did not include hidden labor fees which was about $11 and I was not prepared for that. Also when asking how to reset my oil change reminder prompt in the car the kid also reset my odometer without my permission which was upsetting as I needed the mileage numbers which were lost because of it. I was upset about that but tried not to show it but they knew they made the mistake and learned from it. I did appreciate them double checking for leaks. They offered to wash my windows but forgot. The kids however were polite and respectful and did their best to be thorough leaving minimal oil spill mess on my engine. They also checked other fluids and topped off water fluids

Robert T Ortega

★★★★★

3 months ago

Great staff, quick in and out.

Jackson Forget

★☆☆☆☆

3 years ago

It is cheaper and faster to do it yourself. They charged me over 100 for an oil change.... I hope they're paying the staff well for those labor costs. Especially since the staff being friendly and getting the work done as asked once my car was in is the only positive I have from this experience. Good staff, the costs are ridiculous.

miguel hernandez

★★★★★

2 years ago

I always do my own oil changes but for those exceptions that I don’t have time, I trust these guys to get it done in a quick and responsible manner. The customer service the employees have is that above excellent. I cannot be any more happy to share my incredible experience each time I come here.

Sheila S

★★★★★

a year ago

I just wanted to share my positive review here at Jiffy Lube. I’ve been getting my oil change and filter change here for a couple of years. I have had the best encounter and service by Jael. He is the manager and I admire the professionalism and kindness he showed when I arrived. I appreciated Jael helping me find my mileage on my car and he even gave me advice on how much my car would be worth if I sold it. He was very helpful and I appreciated that. Another guy name Jason came over to help and took my car in to get it changed. He was professional and kind. I highly recommend getting our oil change here. Jael and all the workers show excellent work ethic and I was impressed. Thank you again!

Jorge Junior Cedeno

★★★★★

3 months ago

Great staff and fast. Thanks, Dave P/Anthony C

Pete Arballo

★☆☆☆☆

Edited 4 years ago

Usually pretty fast and convenient but the last time I went the district manager himself oversaw my brake and drum replacement. I thought what could go wrong he's here.....lol Long story short the Meineke shop says "the jiffy lube manager ignored a bigger problem with my suspension in favor or giving me new brakes and drums when my suspension was causing the damage to them. And any mechanic who has spent anytime under a car would be able to see that." Since jiffy lube doesn't do.major suspension repairs I can see why they "didn't" see it. Charges me $400 for a repair that was ruined the moment I drove away. Ended up spending another $1000 when i could've used that $400. Incompetent from the top to the bottom, the kids are good kids but are being led by fools.

samuel vo

★☆☆☆☆

11 months ago

I came in a year ago to change my oil. They said I brought a broken key (admittedly, I did, but gave them my spare one which was good and I had used with no problem many times) and the manager (assumedly, different uniform) proceeded to break open my key (without asking me!) because they thought it was an issue with the chip in the key being loose and not being read by the antenna on the ignition, and thus not starting the battery. Some of the employees were kind enough to help me get my car on the road, because the key I got back would hardly turn in the ignition without breaking, or getting stuck when I wanted to turn it off. I made it home with some luck. I had to get two new keys cut and I thought "fine, my first one was broken anyways" so I needed to get some cut in the first place, especially after they just broke the spare. So I made no complaints at the time. Now I just changed my own oil today, the first oil change after last year, and discovered that they didn't even put the rubber O-rings on my oil filter, which could've leaked all the oil I bought and caused engine damage from running dry since I hadn't known for a full year, or a dozen other issues. I've come here a number of times and normally they do a good job and I'm fully satisfied, but I felt offended enough to come back and leave a review even a full year later because of how bad that experience was.

Shazette Marineau

★★☆☆☆

5 months ago

Did an oil change on a 2024 GMC Sierra 2500 4x4. I asked if there were any zirks they could not do. O, um, welll, um, we do not have chassi grease.

Joan Sassman

★★☆☆☆

7 months ago

They goofed around before even touching my car. So much so they had to charge my battery. I had light bulbs for them to install. They ripped open the boxes and left bulbs all over my car. They took way longer than 15 minutes. I definitely will find a more professional place to take my car next time.

Cintrella Owens

★★★★★

3 weeks ago

Great experience. Quick n efficient. Friendly service

Thomas Pena

★★★★★

3 months ago

Best Jiffy Lube I've ever been to!! Matt and Miguel were really helpful I highly recommend going to this location over the others! 👍

Jeanene Fydrych

★★★★★

4 months ago

Super helpful, first time going here but the service was fantastic. My car has been making a crazy noise for months and I've taken it to other places just to leave with the same issue. First time it hasn't made a noise after service. Thank you to the guys who fixed the issue today. Loyal customer from this day forward.

ObiJuan Kenobi

★☆☆☆☆

2 months ago

Multiple issues. After leaving the store, I had to stop and top off the oil today They also told me I needed a new air filter, but it wasn’t put back properly and was left loose. The loud sound from my car made me check, which is how I noticed the problem. Definitely not professional and I would not recommend Gilroy This happened on 1/10/26.

Kelly Conley

★★★★★

5 months ago

I will always take my vehicle to jiffy lube. And I will recommend them to all my friends and family. It was , by far, the most professional, fast, and pleasant experience I've ever had taking my any of my vehicles for a oil change. I'm taking advantage of ALL Jiffy Lube has to offer, all the services they provide for my vehicle. I've never had better service anywhere. Thankyou jiffy lube, I was even in a better mood after I left your shop! Your employee that helped me that day was so professional, and explained everything to me. He deserves a raise!!

Maya Anderson

★★★★★

a month ago

Everyone here is very professional, helpful, and extremely kind. Erik & his manager - who I didn’t get the name of - stayed about an hour past close working on my car to find the cause of an issue I had with my brake light coming on & off. Originally, we thought it might be due to a recent brake fluid exchange, and they re-did the service to check if that was the issue - and even though it turned out to be the fault of another shop, they did it free of charge. They explained the actual issue thoroughly, topped off my fluid, and even offered to drive along on my way home to make sure I made it there safely. I’d give 10 stars if I could. Great guys and great service.