Reviews
Hkf Fkh
Very impressed with the crew and service. Excellent team work. They were extremely professional friendly and efficient with a great attitude. A special shout out to one of the youngest team members Noviy with a friendly and super professional attitude!
★★★★★ a year ago
Linda Tripp
We just moved here four years ago and we think this Jiffy Lube is the best one in the area. They’re smart upbeat and a pleasure to be working with them.
★★★★★ a year ago
Constance Truggle
Excellent service. The folks at Jiffy Lube were friendly, fast, and transparent. I was consulted on everything, and when I didn't understand something, they patiently explained the difference to me. 10/10 would recommend.
★★★★★ a year ago
Vlad Shvartsman
I am not usually impressed by jiffy, but this is not your average jiffy lube. The folks working here give extraordinary care to the customers' cars, vacuuming the floor mats and cleaning all glass. Definitely wil return.
★★★★★ a year ago
Daniel Arruiza
Speed and service is top notch! I brought a book because I thought it would be awhile. I read a page and a half and they were done! Fast! Pricey but fast. I forgot to bring the coupons I printed out at home for 15% discount, or $16 off. Ah well, next time. Thank you all the same!
★★★★★ a year ago
NoPxTcHs FN
Had waited for 2 hours for a oil change, man was just letting people go in front of me
★☆☆☆☆ 5 months ago
HAZEL MCLAREN
The staff is very friendly and professional. I love coming to this location. They are always smiling and welcoming. Steven and his staff are always exceptional. I came in for an oil change and left with a working car and battery because Steven took the time to check everything and make sure my car was given to me left in good working conditions.
★★★★★ Edited 7 months ago
William F
Went for a simple transmission flush and came out with a transmission leak from the side solenoid. $600 later at the Honda service center. They said it looked obviously like it was purposefully tampered with. Won’t ever trust this location again. Oil changes may be fine but at your own risk for anything else.
★☆☆☆☆ 11 months ago
Zackery Gallagher
Not the best experience. Went in for an oil change and the staff was polite and the service went quickly, however it was when they gave my car back that I saw problems. First of all they didn’t clear the change oil light from my cars ECU so I still have a change oil light on my dash and I will need to make a second trip to get that fixed. Second, it says in the paperwork that they vacuumed my car mats but they clearly didn’t. This isn’t a big deal, however it does raise concerns about what else they claimed to do but didn’t really do. Thirdly, they put air in my tires, but not equal amounts and that caused my car to flash another warning light on my dash for low tire pressure. One tire was at 35psi while another one was at 29 psi. The car is meant to be at 32 btw. This ended up being quite an expensive oil change and a few other things like tires being rotated and a new cabin air filter, and I just don’t feel like it was money well spent. I’ve had better experiences at other Jiffy Lube locations.
★★☆☆☆ a year ago
Philomena Ojeda
I am very pleased with Jiffy Lube service, they were fast, friendly, professional and reliable.
★★★★★ a month ago
Randy W
Great people, fast service and fair price for work done.
★★★★★ 2 weeks ago
Georgette Berry
Jiffy Lube at 2415 N Fremont St. Monterey is the best! Speedy & efficient service. All the employees are kind & courteous!
★★★★★ 5 months ago
Susan Hanson (Teddy Bears with Heart)
The people who worked on my car were professional, friendly and knowledgable. I would highly recommend this Jiffy Lube.
★★★★★ a month ago
irwin vasquez
I was taken care of by Ray at Jiffy Lube—don’t let his youth fool you. He’s sharp, professional, and very knowledgeable in his field. His customer service was fast, efficient, and genuinely great. I’ll definitely be stopping by again!
★★★★★ 7 months ago
Tommy B
Great, quick and affordable service. The team worked together and had me back on the road in less than 15 minutes. They suggested my battery needs replaced but no hard sell. Highly recommend!
★★★★★ 4 months ago
Michael Hall
Timing was good. Never provided options for oil. Tried to tell me my battery was wrong, but it's on spec and interchangeable with another size. I get it, their system is telling them something, but that's an uninformed push by them. So, know your car and you'll be fine. They talked like they knew everything and didn't really listen to me. And that know it all attitude...idk. attitude matters. But hey, efficient on the oil change. And that matters most.
★★★☆☆ 3 months ago
Zen
So I'm pretty disappointed that when I got my oil changed that they didn't top off my transmission. I don't care that it originally took Dex2, you're an oil change place, you should have a suitable replacement for service. I guess I should be happy he at least found 12 zert fittings to grease & a new drain plug for me...
★★★☆☆ 2 months ago
Danny Barrientos
After our normal mechanics shop closed it's doors for business, I found myself looking for a reliable place to get the regular vehicle maintenance done. I went to the Jiffy Lube located at 2415 N Fremont St., Monterey, CA and was immediately attended by Steve and his team. Their professionalism and friendly customer service immediately caught my attention. I will be coming back to this particular Jiffy Lube in the future for all my vehicle maintenance needs. Thank you Steve for making me feel like part of the family. Respectfully, Danny Barrientos
★★★★★ 3 months ago
Strahinja Jagetic
Mistakes happen. Luckily, this Jiffy Lube has great people. It was communicated to me what happened to the car and what they would do to fix it. They stayed true to their word. They resolved the issue at their own expense and with a sense of urgency. I got my car after a few hours, with a detailed explanation of what they fixed and the parts they replaced. In light of the very bad situation, they showed incredible professionalism and great customer service. My only regret is that I don’t remember the name of the gentleman who was taking care of me and talking to the Jiffy Lube regional manager. So, based on the receipt, I would like to thank Ernesto, Felix, Lawrence, Giovanni, and Anil.
★★★★★ a month ago
Konnor Usery
My girlfriend and I had just driven up the 101 and the check oil light came on. So I decided to try out something new and come to Jiffy Lube, once I got there I was immediately directed as to where to go and I was given the option to go inside or stay in my car. They went about replacing the cabin filter, my oil filter, and oil in under 30 minutes. Larry and Kenya were both exceptionally polite and quick with their work. I appreciate the good experience, thank you gentlemen!
★★★★★ a month ago
