About Business
Residents of San Bernardino, CA, San Bernardino have long trusted Jiffy Lube for their expert Car Repair needs. Whether you need assistance with Oil change service, Auto parts store, Brake shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.4/5 rating with 446 reviews. Throughout San Bernardino, and particularly in San Bernardino, CA, Jiffy Lube is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Jiffy Lube for any Car Repair inquiries or to schedule a visit to their San Bernardino, CA facility.
Google Reviews
Patricia Wiley-Dixon
★★★★★
11 months ago
Today is Saturday April 5 2025 I came 15 min before closing all the staff were polite and kind. The service I received here was outstanding. Thank you jiffy Lube for hiring great staff. I am grateful ππΏ
Mark
★★★★★
5 months ago
Quick and very reasonable, saves tons of money,especially for my Lexus!
Rupinder Kaur
★★★★★
5 months ago
Ceaser gives us the best services and friendly. Atmosphere &+ we got discount too
Tony Marquez
★★★★★
Edited 2 years ago
My wife's car was 4000 miles over due we use synthetic oil so it was safe and they did a great job i was in&out of there in less than a half hour,guys were very knowledgeable and friendly,thank you jiffy lube for keeping all our vehicles up to date
Marina J
★★★★★
5 months ago
Friendly, competitive pricing, and fast service. They vacuumed car and washed windows with my oil change.
Lorianne Taylor
★★★★★
a month ago
They were extremely professional and did a great job.
Maria Briseno
★★★★★
10 months ago
I am writing to express my sincere appreciation for the outstanding service provided by the Jiffy Lube team at San Bernardino, University Parkway. Their team of experts, including Jose, George, Michael, and Caesar, demonstrated exceptional knowledge and skill in servicing my vehicle, completing an oil change, tire rotation other minor maintenance tasks with precision and care Their professionalism and kindness were evident throughout the process, and I am grateful for their dedication to ensuring my car's engine remains in good running condition. Thank you for your excellent service.
David Landeros Jr.
★★★★★
2 months ago
Excellent service and communication to help with my car repairs. Gave feedback and recommendations to my questions.
Josh C.
★★★★★
6 months ago
Caesar was extremely helpful, identified some problems with my truck and gave me solid advice. Service was quick, and the price was reasonable.
PURPLE PLAZMA
★
☆☆☆☆
6 years ago
The tall white guy left my oil cap off my engine and I drove for about 6 hours before I noticed oil all over my car and when I returned he said he would clean it but didn't even do that never again. I cant trust this location with my vehicle! This place is Unprofessional.
Brianna Lozano
★★★★★
a month ago
Service was amazing as the staff were friendly and professional! They explained everything to me and answered all questions I had.
Truth Teller
★★★★★
6 months ago
Andre is a very driven and persistent salesperson. Heβs definitely hungry in his approach, but in a way that shows heβs passionate about making sure you get what you need. He knows his stuff, stays on top of the details, and makes sure you donβt leave with unanswered questions. If you want someone who pushes hard but also gets the job done right, Andre is your guy
Christa Mora-Gomez
★★★★★
a month ago
Great service! Thanks guys! I took my car in on my lunch break and they got it done so fast.
sisina
★★★★★
5 months ago
Outstanding customer service! The team works efficiently and communicates well. Special thanks to Cesar for taking the time to explain everything and providing excellent care.
YouAh Mark
★
☆☆☆☆
6 months ago
Iβm gonna have to give this place a little one star for the simple fact that they lack customer service skills & respect. Iβve gone to these people twice for a simple oil change on my e60 which theyβve done without issues. For some reason today they couldnβt because I brought the wrong βoilβ when I always use Castro full synthetic & even told him to pop the hood and check what the motor cover says βCastroβ. One other employee had also said they were closing in 30 minutes which was a lie because they close at 6:00 and it was only 4:31. These people lack professionalism and are amateurs especially the older guy who tries to come off as a smart ass.
Taylor Fennell
★★★★★
4 months ago
I really appreciate the way Jiffy Lube keeps me on schedule with vehicle maintenance. I get reminders when I need an oil change, spark plug service, transmission service or an air filter change. It would be tough to keep track of all of these maintenance requirements on my own. Caesar provides excellent customer service every time I visit.
Robert Briones
★★★★★
5 months ago
Just want to take the time to say how great and professional the employees at this location are. Specifically, Jesus B and Caesar took care of all my needs and answered any questions I had. I've been coming here for the past 3 years, and the service is always friendly and fast. I will continue having my regular oil changes here π
Cheyenne Vargas
★★★★★
4 months ago
They give great customer service every time i come here. They are very knowledgeable and explain things very well for someone like me who doesn't know much about cars. Caesar helped me this last time i went and was super nice and helpful. He also let me know of other things to look out for with my car which i appreciated. Definitely will save me money and a headache later on. A trusted business for sure!
JAMAL APPIAH-KUBI
★★★★★
3 weeks ago
I visited the shop to change my oil and I had a pleasant experience. Cesar and his team were very polite and helpful. They showed genuine respect to me and care for my vehicle.
Shawn Greene
★
☆☆☆☆
2 months ago
To the owner and management of Jiffy Lube β University Parkway: How dare you operate a business with this level of negligence, disrespect, and outright incompetence. I visited this location while traveling during a long sabbatical. I drive a BMW M235i, heavily modified and engineered, assembled, and tuned by myself. I am an engineer with professional BMW experience, and this vehicle is part of an ongoing engine test program. This was clearly communicated. The problems began immediately. βΈ» 1. Arguing With the Customer About Oil Specifications Your employee Jose aggressively argued with me about the oil I suppliedβMobil 1 European Formula 0W-40 LL-01, which is BMW-approved and clearly labeled on the bottle. I had to politely correct him by physically showing the LL-01 certification. No customer should have to educate your staff on the most basic requirements of a BMW engine. βΈ» 2. Refusal to Respect Property & Security Jose insisted on driving my car into the bay without surrendering the key fob. That fob controls access to my glove box, which contains wallets, credit cards, cash, receipts, and personal documents. There was no legitimate reason for this insistence. βΈ» 3. Rummaging Through My Vehicle The interior cameras installed for engine diagnostics later showed Jose rummaging through my seat area, handling an expensive magnetic Bluetooth track camera system, and attempting to access my glove box. This is not speculation. This is recorded. βΈ» 4. Profanity, Disrespect, and Personal Attacks While inside the lobby, I overheard: β’ Profanity β’ Gender-demeaning language about women β’ Mocking and demonizing language directed at me personally This is not just unprofessionalβit is unacceptable. βΈ» 5. Destruction & Mockery of Custom Engine Components My vehicle uses a custom anodized, hand-lathed, billet oil filler cap, secured with a 17mm metric interface. It was a handmade gift from a client. Your staff: β’ Mocked the design β’ Threw it on the ground β’ Laughed as it fell This behavior is visible on video. βΈ» 6. Mechanical Negligence & Safety Risks After leaving, I was forced to pull over because: β’ The engine was underfilled (BMW N55 requires 6.9 quarts) β’ All rubber gaskets were removed and not replaced β’ This creates severe leak risk and catastrophic engine failure This engine produces ~480 horsepower, runs a single twin-scroll BMW turbo, and has additional sensors beyond factory configuration. Sloppy work here is dangerous. βΈ» 7. Contamination Risk A rag was picked off the floor and inserted directly into the oil fill opening while the cap and filter were removed. I have no way of knowing: β’ What contaminants were introduced β’ Whether debris, sand, or metal was present That alone disqualifies this shop from touching any vehicle. βΈ» 8. Damage to Internal Components Video evidence shows damage to the internal plastic components of my oil filler assembly caused by improper handling. βΈ» 9. Suspicious Behavior After Documentation Began Once it became clear I was: β’ Recording audio β’ Logging sensor data β’ Capturing video Jose was seen under the vehicle making frantic hand signals to other staff. Immediately afterward, the vehicle threw oil-level sensor / oil fill errors. After a full DME reset, it was certain sabotage to oil level sensor. I will not speculate publiclyβbut I will say this: I have successfully sued major tire and service chains before for negligence and sabotage. Note: after visit BMW placed on lift to show intentional damage to harness. Before and after will be added. βΈ» Final Assessment This was: β’ Dangerous β’ Disrespectful β’ Technically incompetent β’ Financially exploitative I supplied my own oil and materials, yet was charged over $70 for what amounted to a liability, not a service. I generally trust Jiffy Lube and have for over 10 years. To Other Customers Do not bring your vehicle here. Not your daily driver. Not your family car. Not something your children ride in. Let this location close before it costs someone their engineβor worse.
