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About Business
John's Auto Service is a leading Car Repair specialist serving the Wichita, KS, Wichita area. They provide a wide variety of solutions, including Mechanic, and other Car Repair tasks. Boasting a solid 4.1/5 rating from 26 verified reviews, their reputation precedes them. As a locally-owned business in Wichita, KS, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Wichita, KS.
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Google Reviews
Theresa Harris
★☆☆☆☆ The service and communication here is TERRIBLE!!!! I had an appointment on 1/16/2023 at 1:00 pm to have a device installed. TWO WEEKS later I still didn’t have my car back. When I could get them to answer the phone they kept saying the unit was bad and they had to order a new one. Then when I finally said forget it I’ll come get my car and take it somewhere else, then they told me for “some reason “ it wouldn’t start. Ended up having my car TOWED to a different shop on 1/31/2023, just to get it running again. It ran fine when I took it into John’s. Now when I call the number it’s out of service and we have driven by there several times and no one is ever there!!! DO NOT TAKE YOUR CAR HERE!!!!
Chris Balzer
★☆☆☆☆ A teenage female took her car there because they were supposed to be friends of the family- the vehicle had a starting issue and she was told it needed a starter and was charged almost $400 . One week later it wouldn’t start again and I was asked to diagnose it, take note I am a retired mechanic of over 30 years and have experience with European, Domestics and Imports . This is what I found ; the battery checked good, cables all passed load test - it had a bad starter. I informed the young lady that she needed a starter, it hadn’t been replaced and that she needed to get a refund for the starter itself and labor. She they told her when she asked that it wasn’t their problem because “the starter was new” trust me it wasn’t s anything but new. These people are literally taking advantage of a teenage girl! This is absurd, I have even drove to the shop today to show them the starter, though I had already provided pictures- but when I arrived the shop was closed with no lights on and no notifications of a return time by the proprietor of said establishment. I have pictures of the starter as I held it in front of his window. At the time of this post nothing has been resolved.
Robert Tomkins
★★★★★ John was super helpful taking care of me. He was as honest as it comes to what my car needed done. He goes out of his way to make sure you are taken care of . Super professional. Overall great guy. I will not be taking my cars to anyone else.
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