K T Auto Repair & Body Shop

William eger

★★★★★

2 years ago

Most mechanics have a well earned bad reputation either for overcharging either for just doing the bare minimum amount of work either for adding extra stuff on there that was unnecessary either way I know I do not stand alone in a Serious mistrust For the industry and the people working in it. I typically Shop around If I don't get somehow hooked,stuck and sunk at the first shop and am always skeptical trying to figure out where he's going to get me this time or is the shafting going to come later down the road in combination with his cousin..... I am grateful and burdenless to acknowledge,refere and recommend KT auto. When I say A+, 5 star here is what I mean!!! From the owner to the head mechanic to the labor; From the day my car was dropped off to the day it was done and the actual day I picked it up I was met with geniuen honest information, assisted promptly going above and beyond with trying to save me money and make sure I got what I needed done and understood each step. These gentlemen went beyond what was agreed on time after time after time with out my me asking them to. Most of all like every bad client I had not one, not two but three unexpected serious delays that caused and extra Two weeks of my car just sitting there. And we're patient with me each time. The best in Trade, skills, professionalism, customer service and that untangle extra mile is what is takes to get my 5 star rating and in 133 reviews only one business has received a 5 star KT Auto repair & Body shop

Pam Taylor

★☆☆☆☆

Edited a year ago

I had problem in the beginning they are now working on honoring the 90 day warranty given at the sale of the car. I'm adding to this review since it's a year later car is still sitting in my driveway it's a peaceful crap hasn't run since the day I picked it up this company is terrible

Pam taylor

★☆☆☆☆

4 years ago

The worse business I've ever done business with. They have had my car for 3 weeks now to fix window regulator. They never answer there phone. I've gone there 5 times (live 45 miles from them). I'm told it would be ready next day. It wasn't. He then told me to come there on Friday at 12:00 p.m. I did and the place was closed down there were four other people trying to get their cars the place is all locked up I don't know what's going on I don't know how to get my car from them. I've I've called like 15 times and I get the recording your call cannot go through at this time what does that mean?