About Business
Key Automotive Collision Center is a highly-reputable Car Repair service provider based in Jacksonville, FL. Key Automotive Collision Center covers all facets of the Car Repair industry, with a focus on Auto body shop, Auto repair shop. With over 232 reviews and an average rating of 4.7/5, Key Automotive Collision Center is a trusted name in the industry. Their presence in Jacksonville, FL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Eric Christian Wade
★★★★★
3 months ago
Our car repairs at Key Collision turned out great. Looks like a brand new car again. The only cause for delay was BMW not having certain parts in timely manner as they were not locally stocked. But trying to explain that to inpatient wife is not easy task..and they never take your explanation. But big thanks to Thomas for his patience and explaining to her directly because they never just take your word. Unfortunately this is not her first car repaired at Key Collision but very pleased that even after many many years, the quality of the workmanship is still top notch. Thanks again guys.
Jessica Hoey
★★★★★
4 months ago
I couldn’t be happier I chose to take my vehicle to Key Collision Center! From the moment I called in to ask about the process of getting an estimate to picking it up today after repairs, Thomas (and the rest of the staff) was extremely friendly, informative, professional, and made sure I was comfortable knowing that my damages would be repaired to look brand new. Having to go through someone else’s insurance, Thomas communicated directly with their insurance company to make my experience seamless and as stress free as getting your brand new car hit in a parking lot as it could possibly be. I would always recommend and utilize Thomas and Key Collision center for any body work in the future!
Kathy N
★★★★★
4 months ago
Had a great experience getting my vehicle repaired at Key Collision after an accident. Tony did a great job restoring my truck back to new condition. The communication of status and speed of resolution were spot on. Highly recommend their service!
Mitch Mitchell
★★★★★
3 months ago
Very pleased with the Collision Center's repairs to my damaged vehicle. Tom Hendricks' knowledge and experience in the management of collision repairs made this a bearable experience. His courteous and personable manner is commendable. The car looks fantastic. Great workmanship.
Samantha M. Newton
★★★★★
5 months ago
Thomas was exceptionally helpful and prompt in providing me with an estimate for the damages to my Yukon and guiding me through the process. I received multiple quotes, but Key Buick offered the most competitive pricing and delivered exceptional work. Their meticulous attention to detail left my Yukon in pristine condition, and I am immensely satisfied with their services. Thank you Thomas and everyone at Key Buick Collision!
Che Sasso
★★★★★
3 weeks ago
Excellent customer service. Timely updates and just pleasant to deal with. I would recommend this collision center over and over again!
Solomone Finau
★★★★★
4 months ago
Took my hummer in for repairs, quick turn around, genuine customer service. Thomas communicated earlynand often, great experience. 🙏🏽
Susan Palmer
★★★★★
7 months ago
The collision Dept did a great job on repairing my. Honda after I scraped the passenger side of my car. They had my car in and out in a couple of days. Thanks to Jennifer , Thomas Adjuster , and the service man who did a fantastic job on repairing my car! Thank You so much! My car looks brand new!
nan McFerren
★★★★★
6 months ago
My poor car needed bodywork. These wonderful people not only did the work on time but under the estimate! Plus, they are helpful & polite. (I’m 80 so efficient work & good manners make me happy)
Claudia Good
★★★★★
10 months ago
Since the moment I walked in, the service was excellent. However, my insurance was causing problems, and I must mention that Willian Guy was a great mediator, even letting me know that I shouldn't worry about the insurance having to pay. He kept me informed and was very kind. You don't want to have to take your car to a repair shop, but if you need to, don't hesitate to come to Key Collision. I was very pleased with the service. Answer I hope I don't need it, but I definitely wouldn't go anywhere else but Key Collision, they are very professional and friendly, I emphasize friendly because the truth is I haven't found many friendly people in Jacksonville and customer service isn't very good, and having come to the workshop and having that experience was wow!
D Flanders
★★★★★
a month ago
Good people. Exceeded expectations of time they had my vehicle and repair cost ( self-pay).
Heather Bell
★★★★★
8 months ago
Brought my Buick Enclave in after an accident. They did a beautiful getting my car back to looking brand new. They were patient with my questions and kept my update on the progress I’d highly recommend having repairs done here.
Kim Williams
★★★★★
11 months ago
All of the staff I dealt directly with, from reception, to estimator, to shuttle service, were professional, yet friendly. The work done on my truck looks great. Hoping I won't need any more repairs, but if I do, I'll definitely return to Key Collision.
Karl Yeakel
★★★★★
a year ago
Outstanding, expeditious repair to my 2023 Tucson! I worked closely with Jen and Kenny who are both true professionals and a pleasure to work with. I most strongly recommend Key Collision Center for all your car body repair requirements. You will not be disappointed!
Joseph Shema
★★★★★
a year ago
Had my 2019 VW Arteon repaired at Key Collision as they were referred by my AAA insurance. The team at Key worked directly with my insurance company which made the entire process easy. The work did require some extended time to complete, however the end product was superb. Excellent quality and attention to detail. The repairs look as if nothing happened. The personnel of Jen, Kenny, and Bill were great to work with and easy to communicate on the status during the repair. Highly recommend this group for any collision repairs you may require.
Chip Yant
★★★★★
2 months ago
Great communications, service and follow through! Anthony and Michelle are people you can trust!
Tabitha Jones
★★★★★
a year ago
Glenda with Key Collision Center provided an exceptional service experience from start to finish. Her attention to detail and commitment to customer satisfaction were evident in every interaction. The repair work was completed flawlessly, showcasing her professionalism and expertise. I highly recommend Key Services to anyone in need of reliable and high-quality auto body work. Truly a five-star experience!
Jimmy Kelly
★★★★★
5 months ago
Excellent service and follow up through out the entire repair process. End result was excellent
CJs Home Care LLC
★★★★★
a year ago
I was constantly updated when repairs or problems were noted. I like being kept in the loop from start to finish. Thank you Mr. Kenny you are truly amazing. Employees like you are the best part of Key Automotive Collision Center. Thank you
Michael Bachman
★★★★★
a year ago
A little hard to find because it's behind a parking lot but the faculty is awesome. I wish I knew the woman's name that helped me but she walked me through so many things that I knew nothing about. She told me the best way to get it all done which is a huge pain when you've been in a wreck not your fault. I will update when I find her name to give credit where it is due. I see why they have such a good rating.
