Kia of Fargo

Drea Johnson

★★★★★

a year ago

I had an amazing experience working with Jaida Johnson! She was incredibly knowledgeable and very attentive to my needs. She took the time to answer all of my questions and helped me find the perfect car for me! Never felt pressured and truly appreciate her excellent customer service. I highly recommend Jaida if you're looking for a car!

Heather Neal

★★★★☆

5 months ago

I worked with Alex in sales and he was great. We test drove a vehicle and looked at a couple others but the lot didn't have what I was looking for at the time. He called to let me know when they got new vehicles that may interest me and made sure to follow up on any questions I had. Even though I found a car elsewhere. If you are looking for something at Kia, Alex was great to work with.

David Gust

★☆☆☆☆

2 months ago

Brought my Telluride in for warranty work. One of my side view mirrors seemed loose. Apparently if the mirror is moved off center it needs to be reset with the electric button. Instead of educating their customer about the idiosyncrasies of their mirror system they charged me $60.00 to push a button. I will not be back nor will I buy another KIA.

Don Simon

★★★★★

5 months ago

It was a great purchasing experience working with Conner at Kia of Fargo. They were respectful of my time and helped me to stay within my budget. Very friendly and helpful. Everyone I came in contact with was focused on great customer service.

James Fairburn

★☆☆☆☆

Edited a year ago

Probably the last time I will have service done here. In the past they have not done the oil change correctly causing my Sorento to leak oil and I had to return to have it fixed. We live 49 miles away that was a concern. I checked the oil level and it was adequate to make a return trip the next day this happened twice and once we on made it to our next stop while running errands and had to return to have it fixed. This time I asked them to reinstall the wireless charger. Some how it had become detached from its mount. The tech. Never made an effort to fix it. The service manager was full of excuses on why it wasn't repaired. All they wanted to do was to replace it as a whole part at $800.00 Plus labor. It took me 30 minutes and some epoxy glue to fix the broken retainer. All service technicians are just component replacers. They need to think 1 for themselves and 2 to think outside the box. Take it apart access the issue,make a plan repair or replace it is that simple. Save the customer money if you can by showing some initiative and they will return in the future.

Noah Meurer

★☆☆☆☆

2 weeks ago

Basically got scammed by accident due lack of knowledge by employees, those employees are not to blame however because there were not even in the positions they were hired or have experience for! I was told after getting my vehicle checked due to a flashing engine light to come back when that light is on to see if you fall under warranty, well I did. However, when I came back due to what I was told, I found out since I even got it checked in the first place that I don't qualify for warranty but only AFTER they told me I still qualify and agreed to the service. So if I knew that because they checked my vehicle already that would mean I don't qualify I wouldn't of come in in the first place.

Trish Medrano

★★★★★

10 months ago

Purchased my 2nd Kia from Kia of Fargo, and will always go back. Worked with Martez, then Vinson. Very friendly and knowledgeable staff. Very patient with us, as I forgot some documents, and had to have someone get the information and send to us. Received a great deal on my trade, and new car, better than dealer in my hometown. Thank you Kia of Fargo! I love my car!

Crystal Johnson

★★★★★

5 months ago

We had a very pleasant experience with Mohamed. I came in wanting to test drive a specific vehicle that I had seen online, but it was already sold. Mohamed was great and listened to my wants and needs in a vehicle and what my budget was. He was so kind and not pushy at all when I drove a couple vehicles I was not comfortable in, he was very optimistic in finding something I would like and be comfortable in and afford, and sure enough the third time was the charm. I fell in love with the Kia Soul and the rest of the transaction went smoothly. He is also very personable with a great sense of humor also. I would recommend Kia and Mohamed to everyone all day long!

Rachel Block

★★★★★

2 months ago

Had a great experience at the Fargo Kia. I had been struggling with my Kia access app so while I was getting an oil change I asked for some assistance. The service advisor was not able to help with my issues so she connected me with a sales associate. Mike was a rockstar, he took the time to help me reset my app and vehicle to get them linked up again. I really appreciated him taking to time to help me when he was not profiting from it.

Miranda Moser

★★★★★

Edited 5 months ago

I worked with Conner and he was fabulous! He met my 1,000 questions and endless test drives with lots of patience and extensive knowledge. We looked through lots of different options that fit within my budget and I appreciate that he was honest about the pros and cons of each vehicle type and about payment plan options with no intense sales tactics. I never felt pressured to buy that exact day and he made it clear he wanted me to find the exact package I wanted. I talked to a few other staff members here and there which all met me with the same wealth of knowledge and welcoming demeanor. Would recommend to a friend and will definitely be shopping here again!

Ashley Erickson

★★★★★

9 months ago

I cannot say enough good things about my experience! Irene was wonderful to work with. She respected my budget, never tried to push me into anything I didn’t want while still explaining all my options. This was my first time buying from a dealership so I had a lot of questions, Irene was always prompt in her responses both via phone and email. The entire sale was explained in detail and the quotes I was given were accurate, no surprises at the time of sale. I interacted with a handful of staff there and everyone was very professional and respectful, definitely not the same experience I had at other dealerships in town. As a woman buying a vehicle independently, this was a different experience for sure. Will absolutely continue using them in the future

David Sandoval

★★★★★

2 months ago

I just purchased a car this past weekend and everyone that helped me get was nice and made me feel comfortable. My salesman Mike showed me all the fancy features on my new car and if he hadn’t I would be lost. He did amazing and couldn’t have asked for anyone better!! Thank you Mike and Kia!!

Matigan Obrigewitch

★★★★★

a month ago

Conner helped me find the perfect vehicle, he is very knowledgable and did not pressure me into any sales, I highly recommend working with him when buying a vehicle. Spencer, was great at explaining the paperwork and finance side of things, he was very transparent and punctual to work with.

Lisa Provo

★★★★★

3 months ago

Conner was wonderful to work with. He spent a great deal of time finding my “right fit” vehicle! The staff was extremely friendly throughout my purchase experience! I would highly recommend Kia of Fargo!

Rhia Leno

★★★★★

3 weeks ago

I had an all around great experience when working with Kia and purchasing my new vehicle. Caleb, Jared, Wess and Mirandon were all awesome. I will definitely be doing my car business with Kia in the future!

Kelly Steig Haman

★★★★★

7 months ago

This was by far my best experience buying a vehicle. My salesman, Caleb, is fairly new to the industry but was very knowledgeable. He wasn’t pushing me to buy a certain vehicle, but focused on showing me what fit my criteria. It’s my first time buying brand new, which I never thought I would, but am super happy with my Kia, the warranty and everyone that helped me out!

Julia Oster

★★★★★

6 months ago

I had a pleasant experience with Conner. I’m a pretty easy customer, but I do appreciate good humor and personality when receiving customer service. Conner checked the box on those and he also was well up to date on the knowledge of the vehicle I bought. They also were SUPER friendly about having to bring a baby along through it all. Super easy, no pressure and overall a great vehicle! Thanks Conner and the team! Statten and the dogs love their new ride!