Lee Family Auto Repair

Alexander Prokopenko, CFA

★★★★★

a year ago

Fast, professional, and inexpensive service. It was my first visit just to change oil, but I plan to be here for maintenance.

Jan Jay

★★★★★

a year ago

I’ve gone to multiple autobody shops around the area and never stuck with one until I came here. Lee Family Auto Repair is honest and skilled. Prices are unbeatable and the staff are up front about repair time and expectations. 1000% recommend to all friends and family. We need more businesses like this!

Jamie

★★★★★

a year ago

LISTEN! They are the BEST. This is the best auto shop you can find around NJ. I’ve been coming here for years to get my oil change and I do not trust anyone else to do it. They really do put in a lot of effort for a simple service. They check my tire treads, add air to my tires, top off my windshield wiper fluid. All for a VERY decent price as well. Even though I live almost an hour away now I still make the drive to support their business!

Kevin Ok

★★★★★

a year ago

By far the most honest and trustworthy mechanics I've ever met. I went here for the first time for a water pump damage on my volkswagen. However, they informed me that there could be a "call back" warranty from the dealership for this problem. Then I found it was true and got it fixed for free at the dealership. They literally did not have to tell me about the warranty and could've made money off me by fixing it themselves, but they were empathetical and showed kindness to let me know about it. I've been going here ever since, and they have always provided me with a fair price. I can really tell they are always trying to do things the right way. I recommend all my friends here as well. So if you're looking for an honest mechanic this is the one.

Susan Chung

★★★★★

Edited a year ago

UPDATE: I went again because I needed help with a different car. They are so considerate, efficient and thorough. I hope their business can grow. I think so many people would be happy to receive service here. I moved to the Fort Lee area 5 years ago, but still found myself going far away to visit my trusted mechanics elsewhere. It became very inefficient, and I wondered if I could find a local mechanic. I checked online reviews and found Lee Family Auto Repair. I had a great experience when I went for the first time. I drove up in the middle of the afternoon and requested an oil change. They said they could accommodate me right away, so I waited in the clean waiting area where there were complimentary beverages and snacks. I was told that the brake pads needed replacing. This was definitely not an upsell. They were looking out for me. I had forgotten that the brakes were making a sound. I asked how much and how long it would take. It sounded reasonable so I decided I would take care of that because it needed to be addressed. The work was finished quickly -- much faster than I expected (I had stepped out for errands -- the shop is located very conveniently within walking distance of Hannam, CVS, Chase, etc.). He explained that had I waited longer, I would have done more damage to the brakes and required more work. Whew! They went above and beyond when they voluntarily repositioned and secured my front bumper which had been hanging on by zip ties (I am a terrible car owner). They just did that without me asking or charging me. Such a lovely establishment. I feel very comfortable switching to Lee Family Auto Repair as my regular mechanic.

John Nanavati

★★★★★

10 months ago

I traveled 2 hours to get into this area, and my low tire pressure indicator turned on. I went to Lee’s without an appointment and they fit me in. They spent time finding the leak and plugging it. They were nice and attentive and charged a fair price. I wish i lived closer. I’d go to Lee’s over the place if go now.

Nico M

★★★★★

8 months ago

This isn't a shop that cuts corners or will slap a repair together. If you're looking for a shop that is detail oriented, thoughtful, and reasonably priced, look no further. The service is always timely and the Lee family is a pleasure to deal with.

ENRICO OCAMPO

★★★★★

7 months ago

Excellent and fast service. Mr Lee explained very well what issues my car has. No more noise when driving. I highly recommend visiting Lee Family Auto Repair.

Mustafa Gatollari

★★★★★

a year ago

Would give this place 10 stars if I could. Very fair prices and they do great work. Waiting room is comfortable with WiFi very useful to get work done while they're working on your vehicle or just relax I got an oil change and a transmission flush on a 2019 Hyundai Ioniq Plug-in Hybrid. Bought the car a few years ago with only 6k miles on it every so often the dual clutch transmission would kick. Read up online that they do that sometimes but no biggie. After the transmission flush (I got it at 57k miles) the car is shifting flawlessly. Honestly drives better than it did when I got it. Finding an honest mechanic who actually does the work is hard enough. Finding one that isn't into gouging its customers is even more difficult. Can't recommend them enough and won't be taking any car I drive to service anywhere else. Update: just wanted to also add that the transmission flush from my care required a specific kind of fluid which they ordered directly from Hyundai and didn't ask for any money upfront. In my experience, they are meticulous and honest. My oil change was $60 and was performed in 35 minutes despite them having two other cars in the shop. My transmission flush and replacement took around the same time, again, with other vehicles in the shop. Also, the garage is clean and well organized and the staff is attentive and respectful.

Tony A.

★★★★★

3 months ago

Great experience whenever i get oil change here. They use top oil like mobil 1 and a japanese brand idemitsu for asian cars. Great prices

Steve M

★★★★★

3 years ago

Really friendly and down to earth people. Hones and get the job done. The price is a huge improvement compared to my quote from the dealership. The “family” on the name says it all. It def doesn’t feel like a super commercialized place but a little shop with good service. Bonus: there’s also an air conditioned waiting room with free coffee, snacks and korean TV shows!

Sujin Lee

★★★★★

a year ago

I was looking for a last minute auto shop for oil change and they took me within seconds and made my first time really simple and easy! They even provided a waiting room with a tv and coffee which was so lovely!

Jacqueline Yimfor

★★★★★

6 months ago

My family moved to the area three years ago. One of the things that gives me the most anxiety when relocating is finding a trustworthy mechanic. Because I know very little about vehicles, I’ve been taken advantage of in the past, which was always a humiliating and expensive mistake. Lee Family Auto has completely changed that for me. Everyone I’ve met there over the past three years has been kind, knowledgeable, and honest. They are consistently fair, diligent, and extremely reasonably priced. I trust them completely and plan to continue using their services for as long as I live in this city. Hopefully a very long time. ☺️

juju azul

★★★★★

3 years ago

So DIFFICULT to find a good mechanic, let alone a time-efficient and reliable service in this area. Friendly and family-owned to boot, Lee's Family Auto is a hidden gem off of Bergen Blvd in Palisades Park. I called ahead to set up an appointment for an oil change and thankfully they were able to take me in as soon as they were able. What impressed me first was that the facility appears to be well maintained. The friendly reception I received upon driving my car up to their facility made me feel welcomed. Really appreciated the attention to detail that they provided in the service during the oil change, including checking other levels such as the windshield wiper fluid - all without any prompts or being requested (nice to have a peekaboo window to see that being performed!). To me, this is a Hallmark of a good mechanic! The price of service was on point, if not more than affordable. The regular oil change was $30 and the synthetic is $60, very comparable in price for the area. Once my vehicle was in their shop, the whole work was completed in less than 20 minutes. All within good timing during a lunch period! Great service and friendly attitude! For certain this now will be my family's auto service facility in New Jersey.

Marina Fridlyand

★★★★★

5 months ago

Five stars isn’t enough for Lee Family Auto Repair! I pulled in with a flat tire and they literally stopped what they were doing to help me — no questions asked. Within minutes, the tire was fixed and I didn’t even have to get out of my car. Fast, kind, and unbelievably efficient. It’s rare to find service this thoughtful and professional. I’ll definitely be coming back — and recommending them to everyone I know.

Ark evo

★★★★★

6 months ago

Amazing service. Very friendly staff and price is outstanding. I brought my car in to change the brake pads. I initially thought they would need to check out my car, order parts and have me come back the following week. Surprisingly they were able to order it (somehow had it delivered instantly from a local vendor) and change my brakes same day. All done within 30 minutes. I didn’t need to come back for a second trip. Will definitely come back for future service.

Eric Jeong

★★★★★

4 months ago

I’ve been getting my minivan serviced here for five years, and they’ve always been honest and reliable. They fix only what’s necessary and get the job done quickly. I’ve tried several places in New Jersey, but I’ve never found a shop as trustworthy as this one. Highly recommended!