L&C Tire Services

Mairim Pena

★☆☆☆☆

5 years ago

Customer service means a lot to me and I just received the worst customer service from this tire shop. I called the lady ahead of time and expected her to be welcoming since I just called. I tell her that I needed 2 tires, I was trying to save one at least. So the lady tells me the guy will take a look in 10 minutes and she will call me. Another car pulls up and she speaks to him and I leave. At this point I decided to drop my mother off while the lady called me since the drive was 10 minutes. I did not receive a call and at this point I was already back. I noticed the man was not fixing my tire and was fixing the car that got there after me. So I asked the man where’s the lady and he said she had left and would be back. Mind you she has my car keys, how was the guy gonna work on my car anyways???? So I call the business because now it’s like 30 minutes later and my car yet haven’t been touched. Now I’m upset and I need answers. My calls go unanswered and to a voicemail. Finally, the lady shows up nonchalantly with my car keys and now I speak to her in Spanish since I figured she speak Spanish and will explain to me better why my car haven’t been touched and the car after mines is being worked on? She only says well don’t you need 2 tires, I said yes I know. And mentioned that the guy had 1 tire to fix. So now I’m upset because again customer service means a lot to me since I know what it supposed to be like since, I worked in retail and had excellent customer service for 10 years. So the guy was nice and apologized for the inconvenience and asked for the key that she had. I explained to him what I wanted and he told me he would see if he can fix the tire with a patch and the other one I would have to buy since it was damaged. I said no problem, thinking finally I would get my tire fixed. Unfortunately, I left with no tires. They didn’t have my tire in stock, the guy couldn’t fix my other tire with a patch and she NEVER CALLED ME! Please don’t come here. She never apologized for being unprofessional and not giving me excellent customer service. And she never came back out to apologized for making me lose 1 hour and half. Customer service takes you along way and you gain customers. I will never come here again!!!! And will not recommend this place to no one!!!! Just don’t come here!!!!! Trust me!!!!

Red Line Paul

★☆☆☆☆

9 years ago

One of the most dumbest road services ever. I spoke to the secretary Ashley. I told my tire size more than ten times 1100 24r or 1200 24 r can be used for my customer's truck. She didn't understand what I was asking. So her father Leo (owner) calls me directly and asks me ten times the tire size and also ask the address over dozen times. I told them Rt440 Bayonne just under the Turnpike over pass. So he asked for my Credit Card number to charge before doing road service and gave me a price. He send his guy Tim by the way good guy. He tells that Leo send him 11 24.5. He call Leo telling him it's the wrong size. So Leo calls me and tells it more money. I ask him to use a scrap tire was fine for the job. He charges me $125 for scrap junk tire plus road services that's going on a truck going overseas.Two credit card receipts with $300 in charges for scrap junk tire and service that took also 2 hours. I will never use them again. They don't know how to speak English or follow instructions to do the job correct or safely. Tim was the best guy I meet from L&C Tire with only a brain.

Ray Park

★★★★★

6 years ago

I drove from Brooklyn to Newark NJ and found out my front right tire was completely flat as soon as I pulled into my parking garage. I called Leo, he came within 1 hour and fixed my flat within 20 min. Possibly the fastest AND most courtesy experience! Would recommend to everyone!

Liza Alvarado

★★★★★

6 years ago

Giving a 5 star because it’s the highest we can rate. Leo arrived at my location quickly after getting a flat on the highway. In about half an hour, he replaced my flat with a whole new tire as I didn’t have a spare, and we were back on the road. What you’d pay to have your car towed to a shop to then pay to change a tire, etc. L&C comes to you and fixes your tire. Highly recommend L&C tire services.

David Koenig

★★★★★

6 years ago

My tire was losing air, was in Newark, and the reviews for L&C seemed very positive. They were right on! They quickly found the nail and patched my tire for a great price, and Leo was most professional and friendly. Note that the pictures of a storefront are their old location, and L&C is actually on Stanton St.

Bob Luther

★★★★★

6 years ago

I called L&C Tire Services to help with a problem tire, where I needed them to come to the car. I was first helped on the phone by Mirtha, and she was terrific and detail oriented. Then Leo took care of the job and also followed up with me. Great service!

Amington Bit

★★★★★

11 years ago

Great service. Went once for 2tires and alignment. Got helped asap and very pleased. Second time was for a new tire different car. They gave me a loaner for a day until tire arrived. Highly recommended! Thanks

Chris Dobol

★★★★★

11 years ago

While leaving Newark Airport I hit a big pothole that took out 2 tires. A little panicked, I was able to find that L&C Tire was close enough that I was able to drive there. At 7AM I received immediate attention and they were able to install 2 used tires to get me back home. I was back on the road in an hour and headed to my local tire dealer to make a claim via my road hazard warrantee. Thank you L&C for making a potential all day+ miserable problem into a couple hour inconvenience. Great customer service.

Fernando Certo

★★★★★

8 years ago

Driving to work had a big nail puncture my tire, I had run flats and I was able to find L&C Tire Service on google maps. I came here because they open at 7am, And have great reviews: They help me right away as I arrived here, my tire was destroyed for driving on it; so much for RFT. Anyways they when above and beyond to find me a tire that was comparable to what i currently had. I highly recommend L&C Tire Service for all your Tire needs

Oved Diaz

★★★★★

5 years ago

Noticed a nail on my front tire. Was the only shop open early in the morning. Fixed the problem plus checked to make sure all other tires were good and balanced air. Fast and efficient service, recommended for locals in area.

Sami Fanik

★★★★★

12 years ago

Amazing service. I needed a new tire. I call, they call back. They have my tire. I go in. very good prices. I purchase. old tire removed, new tire on as fast as my credit card was swiped. highly recommended

Keith Laseter

★★★★★

7 years ago

Leo, Came to me soon after I called him. He was very fast and was very professional and was very attentive to detail. Most definitely will be calling him again in the future.

Geoff Menegay

★★★★★

9 years ago

On New Year's Eve, I got a flat tire while driving through Newark on the highway. The tire was destroyed from having to drive a bit to find a shoulder. After changing the tire, and not wanting to drive on my spare, I drove to L&C who replaced the tire. Leo was friendly and professional and had me on my way in less than half an hour.

George Ferrell

★★★★★

2 years ago

These guys are extremely professional and have great prices. Definitely my go-to for tires.

albert abongwa

★☆☆☆☆

8 years ago

Something strange about this place, took two hours just to replace 4 tires (no alignment), broke 2 of my wheel struts. Amazing.

W C

★★★★★

6 years ago

Professional and fast service. Fair prices. Leo and his crew are knowledgeable and work hard to please.

Konstantine G

★☆☆☆☆

7 years ago

worst place i ever been in 12 yaers driving experience they trying to fix FLAT TiRE more then 2h and prices are crasy better to drive with flat then come here !!!!!!! unprofessionals 0 experience workers