Reviews
Jenny Rose Dela Cruz
★★★★★ 2 weeks ago
Koby Grote
Had the worst experience today. Me and my family have used Les Schwab for several years. Today, I come in to get an alignment and wheel balance. I was greeted by a larger gentleman late 30’s or 40’s bigger build. Told him what I was there for and he proceeded to tell me “we can’t do the wheel balance because your wheels are messed up I remember this car we denied service to it a couple of weeks ago” which they did and I went and got 3 other opinions including one from a wheel repair shop stating that the wheels were fine and the lug nut seats were worn from over time but there was no safety concerns like the gentleman tried telling me. Les Schwab were the only people to take the wheels off of the car before that gentleman stated that and they had just balanced the wheels a month or two prior (I was getting a balance done the second time because I had my winters installed by another shop but there balancer stopped working after the first tire. So why wasn’t it caught sooner instead of taking my money? Even than balancing got rid of the issue in the past?
I ended up leaving the car for an alignment, thinking it would be a couple hours (I was the second person to drop off a car at opening) so no reason for it to take 4 hours.
Than proceeding to argue with me about the account authorization (my family uses my grandpas charge account and we make the payments on it and every single time we’ve gone in they call him for authorization) and this time the gentleman again started arguing with me about it saying he needed to be there to show his ID (it has always said that and they still just call for authorization since my grandpa lives 70 miles up in the mountain) than the gentleman decided to start arguing with my 70 year old grandfather making him and myself feel very dumb even though we’ve never had a hard time.
30 years of my family using Les Schwab and now we will be taking our business to Big O. Same goes for the SHOP that I work for.
I have been a ASE certified technician for 8 years and have never been treated so poorly by Les Schwab. Only reason I don’t perform these services myself is because the convenience of being able to drop my car off and continue working.
Do better Schwab. Quit hiring ignorant people.
★☆☆☆☆ 2 weeks ago
Mona Always
★★★★★ 3 weeks ago
Svetlana Dicusară
Had our tires changed a year or so ago and had a great experience, but came back for a tire repair today ( had a screw in the rear driver side tire ), and was in and out in less than 30 minutes! Everyone is was friendly, welcoming, and very professional.
★★★★★ a month ago
Sandra Oettel
★★★★★ a month ago
Garth Riley
Drove in a week ago with an irreparably damaged tire and drove out an hour later with a new set of tires. Their service is helpful and friendly and their waiting room is comfortable.
★★★★★ 2 months ago
Connie Steele
Yesterday we had a tire blow out, and they were able to get us in. We had to wait a while, because there were others ahead of us. When we came to pay for everything, they told us that it was all still under warranty, so we owed them nothing! They turned a rotten day into a much better one. I highly recommend that you go to them for all your tire needs.
★★★★★ 2 months ago
Isabella Udave
★★★★★ 2 months ago
Immense Gratitude
Everyone I have met or interacted with at this Les Schwab location has been so knowledgeable, kind, courteous, patient, and accommodating. I appreciate the great team they have built; -especially Mike, Tyler, Justin, and April. Thank you all for working so diligently to care for your customers! I definitely recommend this Les Schwab Tire Center.
★★★★★ 2 months ago
Abelardo Herrera
★★★★★ 3 months ago
Greg Sherlock
★★★★★ 3 months ago
Bobby Collins
★★★★★ 3 months ago
ChillMike223
★★★★☆ 3 months ago
Nolan McInelly
While traveling to move my mother, my low pressure indicator came on and I stopped and asked if they could fill up the tires. Our stay was no more than 15 minutes. Totally grateful for their fast and friendly service.
★★★★★ 3 months ago
Jan Busse
Had my Tire fixed, Lucas was Awesome, done fast too
★★★★★ 4 months ago
Mike2
Good service but the prices just don’t justify shopping there anymore. I was quoted almost $600 to replace a single tire. Got a whole new set of 4 comparable, if not better, tires from discount tire for $1200 with warranty and lifetime replacement certificates.
★★★☆☆ 4 months ago
Joy Bowen
Always go above and beyond for me appreciate the flexibility of paymens.
★★★★★ 5 months ago
Lisa Zhang
It is not good place to fix your car.
★☆☆☆☆ 5 months ago