LexTechs of Atlanta

Ibri Dionne

★★★★★

4 months ago

LexTechs is GREAT!! First, the customer service is absolutely first rate! I went to get an oil change and tire rotation for my Lexus…after bringing in my car, I was given a ride in their courtesy vehicle to work, was updated throughout the day as to the status of my car, and when my car was completed, they sent a courtesy car to my job to pick me up. MUCH thanks and appreciation to my service advisor James Fisher who PERSONALLY made sure I was in my car and ready to go even after the shop had closed!! I also LOVE the La Croix sparkling water!

Ray Callender

★★★★★

2 months ago

The Team goes above and beyond in customer service. All work and associated costs are clearly explained including pictures of the area that requires service. My car always rides better after the service is performed. One feels so much better driving the car, similar to how you feel after a fresh haircut!

Hustladre

★★★★★

a month ago

My first experience was excellent! New owner of a Lexus and looking for a credible place for services can be challenging. They have earned a forever Lexus owner.

Georgia Georgia

★★★★★

2 months ago

I had a great experience with LexTech repairing my RX 350. The work was done professionally, the turnaround time was excellent, and the price was literally half of what the dealership quoted. Honest, knowledgeable, and reliable service. I highly recommend LexTech to anyone looking for quality repairs without dealership pricing.

David Brookshire

★☆☆☆☆

a month ago

Just to preface… I was fully planning to return as a customer until Dustin blamed poor communication on me dropping my truck off early. I was asked to drop off my truck at closing the day prior to my appointment so they could hop on it Tuesday. I needed rear brakes replaced. Tuesday comes around and they say it’ll be Wednesday. Wednesday comes around and I get no info until I call twice. Then I’m told it will now be Thursday. I said that’s not okay for me since I’m using Uber to get around while my truck is in the shop. James made sure they got it finished right at closing which was great. I got my truck back Wednesday around 545, and I was good to go. Dustin reached out to me asking how service went, and I replied that communication could’ve been better since they knew they needed to order something, yet never told me. I understand things happen, but if you’re going to reach out and ask how it went, and I replied communication could’ve been better, but other than that, I didn’t need any kind of compensation. Dustin replied by telling me he saw that I dropped my truck off early on Monday and that was on me I guess. Even though I was instructed to drop my truck off at closing on Monday. I don’t think it’s cool to reach out asking for feedback and then send me a bunch of excuses, one of them being to blame me for dropping my truck off on Monday when that’s exactly what I was instructed to do. I feel like if that’s how they respond to feedback then I’m afraid they would probably hide a mistake on actual work performed which makes me apprehensive to return. If a normal brake job is going to take three days of work then I feel like you should be upfront about that. That’s literally all I asked for, and I was met with what I took to be rude excuses.

Ghilliam

★★★★★

2 months ago

had a kinda obscure issue with the accelerator pedal on my 2006 ES330, my local mechanic said “I’ve never seen this before in my life.” He referred me to LexTechs to diagnose the problem (they were also recommended by 2 friends of mine). It’s stressful to have 0 diagnosis about a repair on an older vehicle and LexTechs not only diagnosed it immediately, but was professional and communicative through the entire process. When I arrived to pay for my repair, the grand total was just above my debit card limit (I have a small local credit union) and needed to go to my bank in-person to authorize the payment, at which point LexTechs offered to give me a ride to & from my bank. They truly went above & beyond all expectations and completely alleviated all stress every step of the way. My first experience proved to me they are unrivaled. This is a peerless company.

Grace Balke

★★★★★

2 months ago

This shop was a great choice! I was having issues with my Lexus hybrid battery and initially took my car to the dealership, which quoted an extremely inflated price - as expected. LexTechs was able to fix the same issue for half the cost and in a timely manner. James was very helpful and made me feel confident that my car was in good hands. I highly recommend this place to take care of your car! 🚗

Tymel Thompson

★★★★★

a month ago

If you have a Lexus, make sure you come here! Service is amazing and thorough, they actually show and explain anything that is wrong and ensure you grasp the pros and cons of their inspection/repairs. This is the only place I trust with my vehicle and the prices are very reasonable, I will continue to come here as long as I drive Lexus Brand. They also service other Japanese manufacturers!

Allison Graf

★★★★★

a month ago

LexTech was great. There was very clear communication. They take photos of your car before any diagnostics and also take photos of any abnormalities, prioritize most pertinent repairs/ recommendations, and have multiple modes of communication- if you can’t hop on the phone they can text. Everyone was so kind and I felt confident that nothing that was being recommended was unnecessary. I look forward to all future maintenance through them

Ryan Kruchten

★★★★★

a month ago

Brought a recently purchased used Lexus in. Received top not service from an extremely knowledgeable group. The service advisor knew all the technical details about each service item including providing options for optimizing labor time across several repairs. Will be coming back for my next set of maintenance!

Martha Thomas

★★★★★

2 months ago

The front desk was professional and courteous. My service and repairs were excellent and quick and I was provided a check list of things to watch going forward. They also have a service portal for my vehicle so that I can easily keep track of everything. I was looking for a second quote for a repair and LexTechs saved me money while doing an excellent job!

Himalee Sabnis

★★★★★

a month ago

Wonderful experience with the staff and great service. Devon was very polite, knowledgeable and flexible to get my car taken care of within my schedule. He kept me informed during the day with the ongoing issues. I also appreciated their check in after the service to make sure things were still going well.

John

★★★★★

3 months ago

Brought in my vehicle and talked with Devon, he was extremely courteous and professional! Devon even gave me advice over the phone and told me to bring it in and actually thought it could be a simple problem but it needed to be checked in, no worries, it was the fact he was willing to assist me and go that extra mile. After a few days the problem was solved and my vehicle drove as the day I brought it! The cost wasn't nearly as much as I had been quoted at another repair shop (because they misdiagnosed the problem). If you need a diagnostic take your Lexus to the experts because they specialize in these vehicles and the diagnostic fee is waived if you have the work done at LexTex, lesson leaned !

Scott Whitlock

★★★★★

a month ago

I know something was not right with my 2020 Toyota 4Runner. After multiple trips to my normal Toyota dealerships to check it out, I always got the same answer… “we ran diagnostics and checked it over and see nothing wrong. The sounds you hear are normal for a vehicle this old.” Since when is a 6 year old car considered old? I had used LexTechs years ago when I lived in Decatur and decided to get another opinion. Good thing I did!! They found multiple items that needed repairs. They were able to order the necessary parts and immediately start the repairs. Although some of the noises are still there, I feel so much better knowing they found and fixed some major issues. Thank you all for your awesome and timely service! They have my business from now on. Seems Toyota just no longer cares.

Lesa Karafotias

★★★★★

2 months ago

LexTechs Decatur gets 10 stars from this happy customer! First and foremost, the staff is wonderful. From front to back- every employee is professional, organized and friendly. No pressure, no unnecessary upselling- just straightforward high-quality work you can trust. They communicate with you from the moment your car goes into the bay to the moment the work is completed. (They even check in the next day to make sure everything is to your liking!) Secondly, the service is efficient, the pricing is fair and the peace of mind is priceless. I’ve been bringing my car here for about 6 years and I’m incredibly grateful to have found a shop that specializes in my Toyota.

Richard McNeil

★★★★★

a month ago

LexTech is a pretty good service provider. Scheduled appointments for 7am. Plenty of parking. Service tech was friendly and professional. Once car was inspected was given repair options. Work was done in timely fashion. They have a clean and inviting waiting area, they have shuttle option but didn’t use it.

Kimberly B

★★★★★

Edited 2 months ago

January 2,2026 Today was my third time visiting Lextechs of Atlanta at the Decatur, GA location, and I am always satisfied with their service every single time. Their customer service is truly top-notch, and I always feel confident, safe, and secure when I drive my car off their lot. I’m also grateful for the coupons they offer, which really help save money on car repair needs. They always check on you to make sure you’re good — now that’s real damn customer service. It honestly feels good to have found a repair shop that genuinely cares about their customers and takes pride in properly taking care of their vehicles. They definitely get 5 stars from me ⭐⭐⭐⭐⭐UPDATE January 15,2026 ❤️ I am truly thankful for Lextechs of Atlanta (Decatur location), especially Dustin. I initially planned to take an Uber home after dropping off my car and then take another Uber back to pick it up. After reading about an Uber driver who raped and killed a mother, it really shook me. I hate that such a tragedy happened, and it made me reflect on safety. I know everyone doesn’t have a choice and sometimes Uber or Lyft is necessary—I’ve used them myself in the past. I’m saying this to say how grateful I am that Lextechs of Atlanta provided shuttle service for me. They took me home and later picked me up to retrieve my car, which gave me real peace of mind. On top of that, I receive great service every single time I take my car there. I truly appreciate their professionalism and care.