About Business
Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College Station Service Center brings expert Car Repair solutions to the local community in Bryan, TX, College Station. From Auto repair shop, Auto air conditioning service, Auto tune up service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Bryan, TX appreciate their attention to detail, leading to a consistent 3.4/5 rating from 75 reviewers. By focusing on the specific requirements of the Bryan, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Bryan, TX and beyond.
Google Reviews
Juan Murillo
★
☆☆☆☆
Edited a year ago
Rip off, not only overcharge by 8 times more of what an honest shop would charge, but also don't do all the work that they are supposed to do on your vehicle. I feel like they take advantage of people. They are overcharging to get more on commissions. Find an alternative. Do not give your money to these people. This is just my opinion.
diana johnson
★★★★★
10 months ago
I have been dealing with them since 2012 when I purchased my current vehicle . They have always been very easy to work with. I have only positive things to say about this service department.
Andreas Lianos
★★★★
☆
Edited a year ago
Revised Review: My experience with the Lithia service department has significantly improved after my recent visit. The team is often swamped, which can lead to delays and miscommunications about the estimated completion times. This is further complicated by the inherent complexities of auto repair, such as ordering parts and waiting for deliveries. I found that phone communication can be challenging, so I recommend visiting the service center in person. Once I was physically present, the process accelerated noticeably! Initial Review: My initial experience with the service department was less than satisfactory. They had my car for an extended period of over two weeks for a routine transmission fluid change. My calls went unanswered, and the final cost exceeded the original quote for the job. This was a disappointing experience.
jonathan c
★
☆☆☆☆
11 months ago
262905 Daniel Castillo if you get him as a service advisor RUN or at least request a different one. I wish I had looked at his notes closer. Lied on service records and never kept good communication. Never called back or told me that the tech broke things that should have been repaired properly. I would have paid to fix things properly if told up front.
Carrie Davis
★★★★★
3 months ago
It was a long 6 hour wait but in the end my tire was fixed and my oil was changed.
Dakota Mosley
★
☆☆☆☆
4 months ago
Service sucks. Went to get my tire fixed guy said nothing is wrong with it but it continues to go flat.
Milton Mahecha
★★★★★
3 months ago
Daniel at service is extremely professional, friendly, his patience and understanding in all situations are outstanding! Thank you Daniel.
dennis hernandez
★★★★★
4 months ago
great experience with the team. new look waiting areas, and customer services area is top notch. very professional services !!
Darin Cromeans
★
☆☆☆☆
Edited a year ago
Chris was my service rep & he was great. Since he has left my service went to hell. I live in Bryan and drive 30 miles to Sterling Jeep in Navasota. 8 spent 25 years in the car business and have a good understanding of what is done correctly and what is not. I will never go back to Lithia.
Zack
★
☆☆☆☆
9 months ago
Have to come here for oil changes and the wait to get an oil change is unreal. First oil change that I had gotten here I was really upset because I just washed my truck a couple days before and when my truck was returned to me, there was oily hand prints and arm smudges on the front quarter panels of my white truck. And again the wait here for an oil change is ridiculous. If I didn’t have to come get my oil changed here I wouldn’t. I’d much rather do it at home and get it done in way less time. Techs have no regard for your vehicle and no regard for time. If you do have to get an oil change done here, make sure to come as soon as they open otherwise you’re more than like going to be waiting all day for something that takes 30 minutes.
Jerry Ann Gilbert
★★★★
☆
2 months ago
One shock on my brand new Jeep Rubicon was leaking. Lithia replaced all four under warranty. It took a while however.
John Hill
★
☆☆☆☆
2 months ago
This is not a place of business. These people are not mechanics try to figure things out rather than use experience ( if they had experience) these people watch too much CNN try and beat around the bush and not give you a clear or make sense answer.
John Zieren
★★★★★
2 months ago
Cameron and David did a great job for me. I came in from out of town and were very accommodating
Caleb Bates
★★★★★
2 months ago
Michael Torres was very professional and accommodating. He helped and worked with me to get me into a truck I like.
Stephanie Hutchins
★★★★★
4 months ago
Got my oil changed, the wait time wasn't to bad, staff was courteous as always. The upgrade to the build is very nice.
Dustin Ray
★★★★★
4 months ago
Alejandro Zavala really went above and beyond to help me find the problem, find a solution, help me with insurance and warranty work all while I was out of country. It truly reached excellence in both customer service and willingness to help
Chris Zannelli
★
☆☆☆☆
7 months ago
I had a really bad experience with Daniel Castillo. I took my truck there with some issues with my truck and it sat in the shop when I paid for a rental car all week and they told me nothing was wrong with it. They didn’t diagnose it and just said everything is fine. I picked up truck and it still had the same problem. I let Daniel Castillo know it wasn’t fixed and he said it was normal. A few days later I noticed it still wasn’t running right and tried to get a hold of Daniel and got no response for a week. Very disappointed with Daniel Castillo of lack of knowledge about vehicle repairs and not being more attentive to his customers. I will not take my truck back to this dealership again.
Cathy Pepper
★★★★★
a month ago
If it were not for our salesman Jacob we wouldn’t have been able to get our oil changed. The only time slot was in May. We called Jacob & he said come on in tomorrow morning & I will have your ticket made out & you will be taken care of.
Khara Mccoy
★★
☆☆☆
3 months ago
Daniel was our guy. Our guy that had us bring our car back in because the windshield was finally in so we could get it replaced. This was supposed to be a week long fix that turned into almost 2 months. Im grateful for the loaner during this time and all the extra stuff they found that was wrong. However, we were not told there would be a 200.00 deductible from the beginning.. and even that wasn't that bad, but my windshield isn't fixed and we were told it was there and being fixed multiple times. It was not!!!! We lost a month worth of wages due to my husband not being able to Uber.
Patrick Brown
★★★★★
4 months ago
**Outstanding Service at Lithia Bryan/College Station Dodge Dealer! ⭐⭐⭐⭐⭐** I’ve been a loyal customer of Lithia Bryan/College Station Dodge for years, and my recent experience with them has been nothing short of exceptional. I just purchased a new 2026 Ram 3500, and I couldn't be happier with the service I received. First and foremost, Riz, the Service and Parts Manager, is a true gem. Over the years, he has consistently taken care of me, addressing problems—big or small—with effective solutions and fair pricing. In my most recent visit, he went above and beyond by personally grabbing a set of keys to showcase the latest edition of the Ram 3500, which I greatly appreciated. After my interaction with Riz, I was introduced to the Sales Team, Taylor and Mike. They were incredibly knowledgeable about all the latest features and capabilities of the Ram 3500, making the entire process smooth and enjoyable. Their expertise made it easy for me to make a decision—I couldn’t say no! Thank you, Riz, Taylor, and Mike, for making my experience at Lithia Dodge a fantastic one. I wholeheartedly recommend this dealership to anyone looking for great service or a top-notch sales team. You guys are the best!
