Long Ridge Service Inc

Y

★☆☆☆☆

a year ago

Same your time and money. When I asked the mechanic a question, he told me to google it.

Pagan Min

★☆☆☆☆

3 years ago

Would give 0 stars but not possible, very trash mechanic with little to no concern about the cars they work on or what condition they come out, save yourself some time and money, don't use them.

Jack Rosenfeld

★★★★★

8 years ago

Great staff who are nice and knowledgeable. They're always working on a complex project. Smaller, well-equipped and qualified shops like this are a rarity, and I'm glad to see this one around.

Patrick Crooks

★★★★☆

Edited 7 years ago

Tom's been great repairing my cars for well decades actually. I think they're honest, he doesn't make up bogus extra repairs.

Lurlin Phillips

★★★★★

6 years ago

I hve been going herr for 4 years. I appreciate these guys. They are very courteous and very professional. They never keep anyone waiting. I dont know how they manage it because they get a lot of people. But everyone is treated very respectfully and expediently. Thanks guys. Lp

Josh Fisher

★★★★★

8 years ago

Got the Connecticut Emissions Test done here. Was in and out in just 20 minutes. But it's cash only for the test. Nearest ATM is a dive away.

Justin

★☆☆☆☆

4 years ago

Called to ask if they were doing emissions testing and was told they are. Upon arriving, there was a sign saying no emissions. I wasted time and effort to be told bad info and drive for nothing.

Davis Romero

★★★★★

3 years ago

Emission testing - I was the 1st in line and it went very smooth and quick. The staff is very friendly. You will have to pay cash for the emission test.

D

★☆☆☆☆

3 years ago

Buyer Beware - I was heading to Maine and stopped in for gas. They have gas attendants and I asked the man to fill it up with regular. He said, no need to get out of your car. He also washed my rear window. He gave me the receipt and he filled my car up with Premium and also made a mess of my rear window and car. The water was greasy and dirty...streaked everything and was overcharged for gasoline. Bad business practice Long Ridge.

Jacqui & Rick

★★★★★

2 years ago

We love Long Ridge Service. They are the best! I can always trust them to be honest and to do the repair perfectly so I feel safe driving my car.

Mrunal Hathi

★☆☆☆☆

9 months ago

worst place to ever get your emission testing done, they keep you waiting in the line for 40 to 50 minutes and then they give preference to their friends and break the line in between totally unprofessional, doesn’t respect your time at all

婉薇

★☆☆☆☆

a year ago

I drove my car to do the emission test. When I got there, 4 cars were waiting in line to test. The stuff said may need wait 40 minutes, and I asked whether take an appointment. They said “first come first serve”. Then I wait online. When reached to me . Nobody serve my car, and the stuff drove the car which not in line to service first. I went to office complaining to the boss. Guess what? Boss return my emission fee, and let me do the test somewhere else. That’s their attitude. It was totally discrimination. By the way, I am the Asian guy. There’s nothing I can do about it. I thought call police,but it’s their provide property. What should I do?

major deegan

★★★★★

7 years ago

small shop with good service. The guys are courteous, quick and don't try to oversell you. I've had my cars serviced here for quite a few years. Tom is taciturn but precise and helpful. I don't check the gas prices against other stations, I'd rather them stay in business and keep such a place. Shop local. I've even started getting my tires here against Town Fair a few miles away, which was my habitual place.

Josie Hartnett

★☆☆☆☆

2 years ago

Visited on Sunday 2/18. After asking for $20 of regular the pump attendant acted dumb and filled my tank totaling over $45. After asking why I got over $45 instead of $20, the attendant gave me the receipt, didn’t respond but instead laughed and walked away. Great customer service! Never going back even though convenient!! :)

M Huntoon

★★★★★

6 years ago

I have lived in the area for 20+ years and have had most of the servicing done on all my cars here. The mechanics are top notch and are truly a full service shop. I have found their pricing honest and fair (not cheap). They remember the work they have done on my specific cars sometimes years later. Best of all, when they feel they don't have the experience to work on a particular car (old mini cooper), they were upfront and honest about it. I will continue to bring my cars here for servicing.

Lisa Covello

★☆☆☆☆

a year ago

Pretty shocked about my $136 oil change. Ive never paid that price in the 15 years of owning any vehicle. Ive had this specific car that I brought here for an oil change for for 10 years. I’ve always paid 80 and never had issues. I’ve never been charged that much before. This place is a Complete scam if they think you know nothing about cars. When I asked the worker why this was around 50 more than I normally pay for oil changes he just said that’s how much oil changes are for this car…. And definitely got annoyed about the confrontation. So I will now be going back to woodway service (opening up in September now on high ridge road) and not coming back here EVER again. Complete thieves.

Quantisha Batchelor

★☆☆☆☆

a year ago

First photo is of the mechanic who was rude and questioned my attitude which was a response to his tone of telling me to get out of my car. The second photo is of the “manager” who I tried to complain to but he only backed his employee instead of providing another mechanic to get an emission test he asked “do you want your money back there are plenty other places to go!” When asked why we couldn’t have someone else do the emissions, I was told to leave and told to shut my mouth. All while with my 2 year old.