Reviews
Analuz Soundara
Awesome service — Highly recommend their service!
★★★★★ 5 days ago
Juan Bello
★★★★☆ a week ago
Tonjia High
I totally love this place. Pop (Lou) his son Orlando his family has treated me like I was his own daughter. Looked out for me and my ex husband and has been there for me since my ex husband passed a week ago. I would not trust my vehicle to anyone else but Lou’s. Rachel is my angel easy to talk to and listens to me. They all are the most awesome family that I have.
Thank you so much
★★★★★ a week ago
Alexis Thompson
I just got my car serviced through Lou’s! It has been such a pleasure simply hearing Rachel’s enthusiastic voice over the phone! She has been extremely sweet, helpful and THOROUGH from the beginning and through the entire process. Lou himself is kind, honest and courteous as well! They go the extra mile to give you advice on car care because they truly do care. We will come here again for anything we need. Amazing customer service is hard to find these days but Lou’s Total Car Care has that 100% covered! Thanks guys!
★★★★★ a month ago
Dennis Weinert
When you need car service or have questions on your vehicle, contact Lou’s Total Car Care Services. They go out of their way to help get your vehicle back on the road.
I had a flat on my 2010 Jeep and the donut rim separated from the tire. I went to a tire store and they couldn’t help replace the donut tire.
I went to the Jeep dealer and they don’t service that tire.
Drove by Lou’s and as a last resort stopped. Lou the owner took the time to look at my donut and said he could fill the donut with air and it will be as good as new. Then said it was no charge. I expected to pay $400 to get a new donut.
Lou then mentioned that you have to check the air in the donut periodically. I never thought about checking the tire pressure in the donut.
Lou took the time to help me understand.
Highly recommended.
★★★★★ a month ago
Alfredo Gabriel Martinez
★★★★★ a month ago
Jason Alfonso
Best service i have gotten, I was helped from someone named Tyler and i had came from tire kingdom where my spark plug had snapped and i had to tow my car from there to here and they were able to help me and fix my car within 1 day and made it very affordable with my very tight budget, they are the best!
★★★★★ 2 months ago
Michael Goldstein
Great personal service. Always fair. Never does anything to your vehicle wo talking to you first. I letterally lost my transfer case in parking lot. He took care of me. Honest trustworthy , great service
★★★★★ 2 months ago
Christopher Koerner
★★★★★ 2 months ago
Jade Gaston
Lou took care of my spark plugs and radiator very quickly, satisfied with the outcome and price! Super polite and respectful. Will be coming back to Lou’s for any help in the future.
★★★★★ 2 months ago
Amena Henderson
I have been going to Lou’s Total Car Care for 7 years and I am always confident that they will take amazing care of me and my vehicle. Having some problems with my minivan this time. They go out of their way to get repairs done quickly and correctly. They treat you with kindness and respect. Very reasonable pricing and they make it super clear what you are paying for.
★★★★★ 2 months ago
misty parker
★★★★★ 3 months ago
Liliana Neuberger
I had been having noise coming from my breaks. After the hurricane I had something really scary happen. As I was driving I came to my 1st red light and when I went to brake it was as if there was no brake I had to push the peddle all the way down. I pumped the brake and then it was working again. Now it was making a clear metal to metal sound. This morning I called Lou’s explained what was going on and although they were short staff due to the storm they squeezed me in. They made it safe for me to get back on the road with my daughter. I can’t thank them enough. They fixed the major problem I had and check my truck out completely. They advised me of a hub issue that I need to take care of but wasn’t urgent. I’m so grateful for the kind and honest people at Lou’s!! Always taking care of me. They are family owned and they provide great service!! Most importantly they don’t take advantage of people they will tell you exactly what you need done to resolve your issue.
★★★★★ 3 months ago
Amber Hobbs
If I could give this place more than 100 percent approval and satisfaction, Id do it in a heart beat! They had excellent communication and customer service- a cut above. Im going North to evac from Hurricane Milton and they took me in already booked and made sure Id be heading North safely! Thank you and God bless you and your business:)
★★★★★ 3 months ago
Zeus Ortiz Jr
I had my car in the body shop for a paint job & have all the imperfections taken care of.
John & Darling were professional & friendly. I definitely recommend them for any type of those services.
I love the way my car looks!!!!!!!
★★★★★ 4 months ago
Timothy Morton
Great Repair center I appreciate Lou, Rachael and the rest of their staff. They did an excellent job repairing my Camaro and they saved me money and kept me from making un-necessary repairs by doing a proper diagnostic on my truck, as I was told by a dealership I needed a Driveshaft/U-joints to fix a vibration issue and it was not the case.
I ended up having to go back to the dealership and they fixed the brake pulsation issue they caused by putting on defective rotors.
★★★★★ 5 months ago