Louisiana Direct Auto is a leading Car Repair specialist serving the Lake Charles, LA, Lake Charles area. They provide a wide variety of solutions, including Used car dealer, Auto body shop, Auto parts store, and other Car Repair tasks. Boasting a solid 3.6/5 rating from 13 verified reviews, their reputation precedes them. As a locally-owned business in Lake Charles, LA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Lake Charles, LA.
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Phillip staples from. General direct auto was most helpful . And patient. He is a plus to your business Sincerely P.rosado
Donna K
★★★★★
4 days ago
I want to express my sincere gratitude to Dina and her incredible team for their continued support and expertise in helping us find the perfect vehicle for my 16-year-old son. Your care for your customers truly goes far beyond sales or quotas, it’s clear that what you do is rooted in genuine compassion and a desire to serve others. You made the entire experience not only smooth, but also exciting and enjoyable during such an important investment. After 15 years of purchasing vehicles with Dina, it’s evident that this relationship is about so much more than just buying a car. It’s built on trust, professionalism, and a heartfelt commitment to people, combined with her outstanding industry knowledge. Thank you again for everything you’ve done, including, the placing of a blue bow on top of the car and sending a team member to support the recording of his reaction as we walked outside for his surprise gift. Huge gratitude for making me and my son so happy. We truly appreciate you all. Kind regards, Donna K
Natalia Butler
★★★★★
4 days ago
Dina and the staff here is the BEST ever! Never think for a min oh no I can’t get a car there. Just give her a chance if it’s possible she WILL get you in there.
lisa morgan
★★★★★
3 days ago
Absolutely the best !! Darin found the vehicle we wanted. This car was for my son had never purchased before and they made everything so easy and convenient for him!!
Jody Marceaux
★★★★★
3 days ago
Such friendly staff and just a great experience all around!
Tonja Rapp
★★★★★
3 days ago
The most friendly staff! You won’t be disappointed!!
Sharon Lindsay
★★★★★
3 days ago
These people are the nicest people. They answered all of my questions and never made me feel I was a bother. I will surely return
phillip hebert
★★★★★
3 days ago
I love how they took care of all my needs
Kristy Guillory
★★★★★
3 days ago
I had an amazing experience with Direct Auto sales person Darren. He was knowledgeable and respectful. Darren made the experience of trying to find a vehicle so much earlier and I appreciate that very much. I would recommend Direct Auto!
Richard Palmer
★★★★★
a day ago
Friendly service and was easy to get the transaction done.
KBSMOOVE22
★★★★★
a year ago
Ms.Pamela Heard was great and got me on car insurance!
Jaynessa Williams
★★★★★
2 years ago
Very friendly and Helpful my first time renting a car from them I will be back 😊
Anna Reuber
★★★★★
2 years ago
The sell process was seamless and they really came through for me during a difficult and stressful time! The staff here is so amazing, would give 10 stars if I could! THANK YOU!!!
Hunter Mays
★☆☆☆☆
a year ago
Tried buying a vehicle. While waiting on bank for financing they sold the truck and didn’t let me know until I talked to them about it.
Sheila Fuselier
★☆☆☆☆
3 years ago
The only reason they get one star is because it won't let me put half a star! They don't own 90% of the vehicles on their lot. Every vehicle we were interested in knowing information about or looking inside he told us that they didn't own it and he didn't have a key to it. . . . Then why is it here or why are you here?
Brett Powell
★★★★★
11 months ago
This place is great, I bought a jeep from this company. The gentleman went above and beyond for me and even being in texas, they brought it to me fast. Would definitely buy from again.
Justin Peterson
★☆☆☆☆
a year ago
My wife and I went and looked at a truck they had. We were working with a Navarre salesman because La direct is an affiliate of Navarre. We decided we wanted the truck but the manager there said they were waiting on a part for it and they would let us know when it’s ready. We told both of them we wanted the truck. We stayed in contact with them for 3 days. Each day they said they were still waiting on the part. Then that Friday they tell us they sold the truck. They don’t car about honest relationships with buyers. Don’t trust them to honor a deal without signed paper and make sure you read what you’re signing. If they will do something like this to me they will do shady stuff with anyone.
Parker S
★☆☆☆☆
6 months ago
My father and I bought a vehicle from them August 16th. Come August 25th, the transmission goes out and the vehicle is sent to Nissan to be worked on. Nissan, my dad and myself have spent two days trying to get in touch with the finance manager here because Nissan needs his help. We have all gotten different excuses as to where he is, or why he’s too busy to help a customer they sold a car to with a bad transmission. For anyone interested in purchasing a vehicle from here, good luck.
Belinda Jasmine
★★★★★
2 months ago
I bought 2013 Malibu couple problem with it but my salesman Darrin is outstanding an Ms Dina they great team any problem with the car if major they fixed it I would recommended them to anyone looking for good used car.❤️
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