About Business
Residents of Mobile, AL, Mobile have long trusted Mark McGugin Auto Repair for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.5/5 rating with 100 reviews. Throughout Mobile, and particularly in Mobile, AL, Mark McGugin Auto Repair is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Mark McGugin Auto Repair for any Car Repair inquiries or to schedule a visit to their Mobile, AL facility.
Google Reviews
Rhonda
★★
☆☆☆
2 months ago
He replace the radiator twice, my car is still drink radiator fluid. Put in 12th gallon today, fixed one side of my heater. Seems like they find something else the last couple times I took it to him. If Mark does the work it's usually done right, but the mechanics working for him don't do a good job. Sorry people you are wrong if you think otherwise. I paid alot just be for Christmas to get my car fixed and it still isn't fixed. Extremely poor customer service when you don't answer your phone, that is pathetic. Then you drive over there and he's sitting at the desk so you know he sees the phone ringing. He doesn't seem to care until you show up. I don't have time for small talk, I need my car fixed. He use to give much better service. The bearded guy their knows nothing about certain vehicles. Mark doesn't write nothing down, he goes by memory and always forgets something. I'm very disappointed with the quality of service and repairs he has done on my vehicle the past three years.
Mel Ewing
★★★★★
2 months ago
Mark and his team are excellent—highly skilled, dependable, and, most importantly, honest. I have trusted them with my vehicles for many years
Sheila Wilkinson
★★★★★
6 months ago
I’ve been going to Mark for several years now and he does a good honest and cost-effective job every time. I appreciate him a great deal and I recommend him to everyone.
Rhoda Crisp
★★★★★
10 months ago
My 2007 Dodge Caliber had a noise like seat belt wasn’t fastened, and was leaking oil.Took it to Dodge two times and was told it would be a week or longer I couldn’t just leave my vehicle. And that they didn’t have any loaner vehicles! It was starting to rain and I was beginning to think this was a bad day or week to get it fixed. My son told me to take it to Mark McGugins I’m so glad because Mark had my vehicle running like brand new !Shortly after arriving home Mark called told me my car was ready to go ! And it didn’t cost me an arm and leg!! I highly recommend Mark McGugins very professional and gets the job done right and very honest!
Mary Anne Bemis
★★★★★
3 months ago
On time work! Fair prices. Dependable service! Kind and helpful.
Lane King
★★★★★
3 years ago
Mark & his guys go above & beyond my high standards for a shop. We've been bringing our vehicles to Mark for a while now & I'm so pleased to have been put in touch with him. They do great work, they are friendly, trustworthy, reasonably priced, professional, knowledgeable & experienced. If I could give more than 5 stars, I would! I highly recommend Mark McGugin Auto Repair to everybody. Thank you Mark & crew for always taking such great care of our vehicles! 🙂
Brandon Westcott
★★
☆☆☆
2 years ago
He came highly recommended to do the work we needed done. Unfortunately our vehicle was not fixed after leaving. They never answer the phone we had to drive out there several times to get updates. When we had our vehicle towed over again he said he didn't have room for it, leaving is in a bind. Honestly think he just didn't want to mess with it
Linda Hodge
★
☆☆☆☆
6 months ago
Car has been there for over a month, will not answer the phone, stopped by and he was in office on the phone, finally answered phone and promised he would call me back and haven't heard anything
Anna Flynn
★★★★★
2 years ago
We had a flat tire next door and two of the sweetest gentlemen came over to assist and they were finished in less than 2 minutes! Have not been here for an auto repair, but I felt like I had to write a review about them helping me out. So thankful we were right next door!!
Tony Prostinak
★★★★★
a month ago
The best, most honest mechanic in Mobile, AL
Terri Burt
★★★★★
2 years ago
Took in a 2005 Ford Sport Trac to give to our grandson. Went through entire vehicle, fixed what was needed & made safe for our young man. Such a great guy & excellent work! Very trustworthy!
Chris Lilley
★★★★★
4 years ago
Completely trustworthy!! I have full confidence in him to repair any of my vehicles. He does the job right and at a fair price. He may not be easy to get in touch with on the phone, but he is the best mechanic in town.
Frederic Bonnie
★★★★★
2 years ago
I had a tire blow while driving and I pulled into a parking lot next door. My car jack wasn’t good enough to get the job done. Two gentlemen from this business helped me without hesitation. They topped the air off in my spare tire and brought their own jack over. They helped me change the tire in about 30 seconds. I don’t usually leave online reviews but this is the least I could do to show my appreciation.
Myra Robertson
★★★★★
5 years ago
I’ve been using Mark to do auto repair and maintenance, for my car as well as my three daughter’s cars. He quoted me less than another mechanic did, he was thorough and honest and fixed my problem. I have been a faithful customer ever since. He’s done everything from putting a new motor in, to diagnostic testing. He’s always fair with his pricing and takes care of you as soon as he can. His shop isn’t huge but it’s always, always full. That in itself says a lot. I have, and will continue to recommend him to friends and family.
Donna Snead
★★★★★
7 years ago
Awesome. I have had trouble with a Honda Element I purchased for my daughter for over a year. Running hot, jerking and jolting. We have taken it to other shops that didn’t fix the whole problem. No one could seem to figure it out. Mark found the issues and was very reasonable and professional. I was worried that this wouldn’t fix the issues because of past experiences. He assured me that he stands by his work. The car runs great without any issues now and I am so thankful, especially since it is my daughters car and I can relax knowing she is now driving a dependable vehicle. Thank you so much Mark!!!!
Betty Stringer
★★★★★
4 years ago
3 people took advantage of me. So I asked Mark to look at my car . He fixed it in a more than reasonable time for a very reasonable price. No one else will get under the hood of my car . He's my mechanic. Thank you
Robby Smith
★★★★★
6 years ago
Great service. Mark is fair and thorough. I've always been happy with the cost and reliability of the work done. Honesty and integrity go a long way in this business and Mark has plenty of both.
Doreen Engle
★★★★★
3 years ago
Our family has gone there for several years. He knows what what he is doing!!! So many mechanics today do not know anything about newer cars especially. He is hard working and dependable as well! Would highly recommend him! Actually, I found him because, another mechanic thought I had a transmission problem. It was not the tranmission. The tranmission mechanic...recommended McMugin. You know someone is good when another mechanic recommends them.
Gen Ring
★
☆☆☆☆
4 years ago
Car was there for almost 14 days. Couldn't get any answer to phone calls, response to voice mails, responses to fb messages, or from their contact us form on their website. We finally decide to just show up to findnout what was going on. They kept the car for that long only to do an oil change (which was asked for) and they were supposed to diagnose an issue & call with an estimate. Turns out it is a transmission issue, which they don't service. But they also changed the spark plugs with out permission. I'm not sure if they were just extremely busy, or didn't care... but it was disappointing either way. They came highly recommended, and we were very disappointed.
Blaine Hennis
★★★★★
7 years ago
Mark has taken care of my family's vehicles for over ten years. Always honest, and always fair. No better choice in Mobile, AL for your auto repair needs. Thank you!
