Marysville Toyota Service

Rating: ★★★★☆ 3.6 / 5 (32 Reviews)

Marysville Toyota Service is a Car Repair located in Marysville Toyota Service, 16120 Smokey Point Blvd, Marysville, WA 98271

You can reach Marysville Toyota Service through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7 AM–6 PM)
Tuesday: Open (7 AM–6 PM)
Wednesday: Open (7 AM–6 PM)
Thursday: Open (7 AM–6 PM)
Friday: Open (7 AM–6 PM)
Saturday: Open (8 AM–5 PM)
Sunday: Closed

Reviews

Kelsi Banks

★★★★★ a month ago

Ashley sherman

We scheduled an appointment for a major service and a wheel bearing issue. I called a day ahead and asked if we could drop it off a day early and pick up a rental car because I didn’t feel comfortable having my husband drive the Tacoma with a bad wheel bearing. They told us to bring it in and they’d have a rental car ready. When my husband arrived they had no rental cars and didn’t even try and solve the issue. They told him the person we talked to worked at a call center and is supposed to check with them first. How am I supposed to know any of that? I called Rodland Toyota of Everett and they were able to get us in within the hour and have a rental car ready. We’ll never use Marysville Toyota again.
★☆☆☆☆ a month ago

Lisa

Went in for a scheduled oil change. Once it hit two hours I asked how much longer it would take, and magically my car was ready….. very slow service.
★★☆☆☆ a month ago

Tina Tran

I would not recommend fixing your car at this dealership. I brought my car in at 7 am to get it fixed and was there until 6 pm (with no rental cars all day). They “fixed” my car and less than 5 miles in (after they had fixed it), my engine was on again. After bringing my car in the next day, my car was “fixed” for about a month before the ENGINE LIGHT popped on AGAIN. I called them and informed them about the issues and was told to bring my car in, HOWEVER, I would be charged another DIAGNOSTIC FEE. Save your money and time and go somewhere else!
★☆☆☆☆ 5 months ago

Kelly Gray

The service writers work so hard to ensure they don’t have to perform warranty work, including trying to pre-charge you at retail “in case Toyota doesn’t cover the defect”. Turns out a lot of dealerships do this lately because their labor costs are so high, and Toyota doesn’t pay them retail hourly rate for warranty work. Fortunately, there are still good service departments willing to support Toyota customers. What’s the point of a new vehicle warranty if the dealership refuses to honor it?!? Toyota of Marysville trying to pull a Hyundai/Kia customer service trick and refuse to honor warranty. I bought two cars here, but I definitely won’t make that mistake again.
★★☆☆☆ 9 months ago

Jessie Gisele

Great service, family friendly, great snacks while you wait
★★★★★ 9 months ago

Jared Montero

Great service. Very quick.
★★★★★ 10 months ago

Kasey Shepard

Had a wonderful experience. Will only be going here for any services needed.
★★★★★ 11 months ago

Evadney Williams

★★★★★ a year ago

Rauni Blake

Customer service is at an all time low… disappointing they would send me away recommending over 1k In service and not tell me anything OR discuss what needs to be done OR send me away with me inspection record.. They have zero regard for your safety. Do yourself a favor and drive to Rodland or Lynnwood Toyota.
★☆☆☆☆ a year ago

Garret Mckay

Was told I needed an alignment and new tires, which I purchased there and had them do the work. Upon receiving my vehicle back, I had a severe tremor in my steering wheel. I took it back 4 different times to fix the problem. After replacing 3 of the 4 bad tires( brand new) was told it was finally fixed. It is still NOT FIXED!! Service manager was condescending and dismissive. I will not get any new tires or alignment work done with them ever again.
★☆☆☆☆ a year ago

Angela Romainger

★★★★★ a year ago

Robert Roth

★★★★★ 2 years ago

Red Door Investments

Want to listen to KISW head-banging rock while waiting for your car’s service? Come to Marysville Toyota. They show there concern and attention to their customers by play 1970s rock and roll throughout their lobby in the morning. It seems like the desires of their front desk person’s music taste is the priority. Mentioned it to someone in the shop and the response of the gal at the front desk was to turn it up louder. Their lack of attention extends to their voluminous lobby where chairs are scattered, furniture dirty. They have some nice lamps for show but they don’t actually provide light… reflective of this shop.
★★☆☆☆ 2 years ago