Melvindale Motor & Transmission

Orel

★★★★★

a year ago

I had a transmission leak they were very professional, they went far and beyond to take care of the issues. and very reasonable. I'm very happy with their work I will definitely recommend this place

beverly lumley

★★★★★

2 years ago

This place is great, nice bunch of guys!!Brad did an inspection on my truck and showed me everything that should be taking care of but no pressure to take care of now! I walked under my truck to see what he was seeing, never had that happened before! Great job, price was right and I will be back to have more fixed on my old baby truck that I can’t part with! Thank you guys I’ll see you soon!!!

paul mcrae

★★★★★

a year ago

The owner Brad has been great. He trys to help you understand whatever problems you're having by breaking it down for you. Sounds very knowledgeable and up on the technologies. 👍👍

Hey Hey

★☆☆☆☆

a year ago

Very rude disrespectful. Called me a liar because I am a female. Told me I wasn’t telling the truth about my vehicle. Never go there. Grease everywhere. Wanted to charge me for doing nothing to my car. They need to be reported to the bbb and the state

Vipulkumar Patel

★★★★★

3 months ago

An awesome experience and very honest service provider.

Roger Freshel

★★★★☆

a year ago

Brad and his staff at Melvindale Motor and Transmission were very accommodating, patient and fair. Brad kept me informed along the way with updates, photos and explanations of charges associated with the rebuilding of the transmission. Overall I am pleased.

Bailey Lamb

★★★★★

3 years ago

Our radiator wasn't working properly and our break pads were grinding our rotors. Brad was amazing got everything fixed in less than a week and worked with us through the whole process. Amazing customer service with reasonable expectations. Very kind and friendly. Treats you like a close friend rather than just another customer! Highly recommend!

Infamous Renegade

★★★★★

a year ago

We stayed at the hotel next door for my birthday, we woke u to a flat tire. Definitely thought I we needed a tow. I walked in to this establishment and Brad was happy to help us with an air tank. Needless to say, he saved us. Much appreciated. Thank you so much for being so kind.

Saleh Ahmed

★☆☆☆☆

11 months ago

OK. This may take a bit to write. I needed a transmission either rebuilt or replaced. Told them whatever was cheaper, go ahead and do. They estimated $1800 (just did one exactly like yours last week) to rebuild, or $1650 + labor for a replacement (labor is cheaper for a swap than rebuild for obvious reasons). So, I chose to let them rebuild mine (expecting $1800 since it was $1800 last week for the exact same job). They rebuilt it, took 3 days, and charged me $2100 ($1000 of that was labor). I paid them. Day 2 it's shifting hard from 1st to 2nd, I call, they say bring it in, they'll adjust it. It starts running hotter than normal, while I'm driving it around town, so I ask them to change the Water pump & a coolant sensor (kicked out a false hot coolant the previous week) while they had the transmission out adjusting it. I call at the end of the day, and they tell me the bill is $250. 2.9H labor... To change a water pump (I can do it in an hour alone in a parking lot, and I'm not a mechanic). At this time I tell them, I'll pay them, but they won't get anymore of my business. I ask if I was paying for the transmission adjustment labor, he says they didn't touch the transmission. Then tells me I must have talked to someone that didn't relay all the information (not my problem). I tell him I'm on my way, don't worry about it, I'll get it checked elsewhere. I drive there, 10m drive, and my car is in the garage with the hood up. I pay the $250, and wait 10 more minute for them to finish my car. 20m to fix a hard shift on a transmission, 2.9H to change a water pump. You got my money, have a nice life. No one should EVER use this shop. Unless you're broke down in front of their shop, go elsewhere... Try calling a tow to ANYWHERE else. They're crooks. They even dented my front fender, and left greasy handprints all across the front of my car. Shop owner is calling me in the morning about the dent, but I'm done with them. Shams. Totally unprofessional. Hope they go bankrupt. Please, if you are reading this BEFORE using them, use someone else. *Update My car has been back in to them 3 times for the transmission they rebuilt. They dented my front fender, left Grease all down both front fenders (hand prints). And, my car still won't shift out of overdrive (downshift) once it's warm, into passing gear (to climb a hill on interstate). Honestly don't know what to do. They NEED to fix their work, but I don't trust them anymore. They even tried to blame it on an intake manifold... Took it to another mechanic, whom fixed it for half what he said, and it wasn't the manifold. I just needed a coil. These guys are crooks, and I am stuck letting them NOT fix my car... I want so badly to reduce my rating to a 1 star, but my transmission IS shifting... Just not correctly

MICHAEL PALMARCHUK

★★★★★

4 months ago

Loved getting a email with photos showing whats wrong with my truck. Great service, great price, honest!!!

Eshona Johnson

★★★★★

4 months ago

Jay is absolutely the best , hands down….my truck wasn’t here for more than a week , he jumped right on what needed to be done and he stayed in contact at all times 🙌🏽

Alicia Sokolowski

★★★★★

4 months ago

I had a great experience I just love how they send pictures of all the issues wrong with my car and keep me updated fast service and very nice

Jad Jawad

★★★★★

4 months ago

Great repair shop! Gets it done from the start

Andrea Davis

★☆☆☆☆

6 months ago

I stayed at the hotel next door from this place. So, I took my truck there for some service because I was hearing noise coming from my vehicle. They got me in right away and told me they’ll call to give me an update. After an hour or so, they gave me a call to let me know I needed brakes all the way around and a left ball joint. I gave them the okay to go ahead and fix my vehicle. They were provided with warranty information etc. They allegedly fixed my vehicle. I picked up my vehicle the next day and told I didn’t have to pay because they charged my warranty (but it was for a service that they didn’t complete). No receipt was given to describe what service was given. As I left the shop my vehicle was make a different noise and a slight shake that I wasn’t feeling before. I called back to the shop and they said since the brakes was new that they gone make noise. So, me and my significant other drive back to Wisconsin. After a couple days the noise and shake gets worse. I took my vehicle to the dealership for a diagnosis. I was told and showed by video that my brake system was messed up. My brakes were put on backwards and they had a lot of slack. The metal clip was shaved off due to improper installation. I called the shop and let them know what was going on with my vehicle and what can they do to accommodate me since they were the ones to cause the problem with my vehicle. They told me the work was done and nothing they can do about it. Please be careful letting these people work on your vehicle. They very rude and unprofessional. I sent them the videos and my invoice and still haven’t received a call or anything. They could’ve costed me and my significant other our lives driving our vehicle like that back home on the expressway.

Hasem Salem

★☆☆☆☆

a month ago

WARNING DO NOT GO TO THIS PLACE THEY SCAM YOU FOR THOUSANDS OF DOLLARS YOU TAKE YOUR VEHICLE THERE AND TO FIX A PROBLEM THEN BRAD WILL TELL YOU THEY WILL FIX AND GIVES YOU A PRICE THEN THEY WILL TELL 3 more problems came up and charge u thousands then when you get ur vehicle back it will work for exactly one week and it will brake down then u have no choice but to call them and they will tell u that u need this part and do the same thing and tell u that u need 3 things and one week later it will brake down and on and forth do not go here they crooks and have no shame and are running a fraud business!!!!!!! They got me for over 8k be warned!!!!!! And shame on Melvindale police for allowing this type of business to run in this city!!!

Adam Boussin

★★★★★

4 months ago

They share pictures and videos of their inspections, & they showed me all the parts they replaced. Very knowledgeable and suggested ways to maintain my car for it to run great for the future! I highly recommend working with Jay & Brad

Leah Mekker

★★★★★

4 months ago

Had my 2016 Jeep Grand Cherokee serviced here. Fast repair turn around time !! Was offered finance when I was short on the balance 3 month same as cash. Definitely recommend Jay he is a sweetheart!!