Robert cooper

★★★★★ a week ago

Mary Jochim

★★★★★ 3 weeks ago

Terri Paddock

We have had great service in the past however this time I had a 1:00 appt for an oil change and had to request it back at 3:00. Upon receiving my review I was contacted by the owner and the problem was addressed. I’m changing my review due to their customer service response.
★★★★☆ a month ago

Doug Kildsig

Great job, as usual! Thank you!
★★★★★ a month ago

Suzanne Mccutchan

★★★★★ a month ago

Michael Massong

The crew at Menkes got me in on short notice while passing through town for work. I had an unexpected issue, and they were great about getting me in and taken care of. Great customer service, and definitely went the extra mile to get me rolling again. Thanks guys! Proceed with confidence folks!
★★★★★ a month ago

Violeta Arribasplata

★★★★★ 2 months ago

Angie Eakins

Nicest people! Kept me informed of everything happening.
★★★★★ 2 months ago

Larry Waninger

Thanks to the talented members of the Menke’s team for servicing my car so quickly. It’s very much appreciated!
★★★★★ 3 months ago

Brandee Carrico

★★★★★ 3 months ago

DAVID DOUGLASS

★★★★★ 3 months ago

Jason Sutton

Excellent work. Drives better than when I bought it. Workers were professional as usual. Have been going to Menkes for over a decade and they have never let me down. Highly recommend them.
★★★★★ 3 months ago

Marisa Baker

Buckle up, because this is gonna be a long one. On Friday, September 6th, my car broke down and had to be towed. My father in law advised us to tow it to Menke’s because they offer loaner cars (spoiler: they refused to give us one). Since it happened after business hours on a Friday, we had to wait until Monday to hear anything about the car. Monday came and we waited several hours to hear from them. Eventually we ended up having to call them to find anything out. When my husband spoke to them, they told him that the PCM was broken and that the piece was nearly impossible to get a hold of and that it would be $1000 minimum for the piece alone, possibly up to $3k. This didn’t sound right to me, so I googled my make and model and the name of the piece and immediately found it for $300. I sent it to my husband and asked him to ask them why that piece wouldn’t work. Surprise!! It was the correct part and they went ahead and ordered it and told us the car should be up and running by Friday 9/20. A week and a half went by and we didn’t hear any more updates, so the next Friday when the car was supposed to be done, my husband called them again. They said they got a notification that it had shipped on 9/18 and that they asked for a tracking number but that it hadn’t arrived yet. I totally understand that they can’t control that, but they refused to give us a loaner and we’d been down a car for two weeks. I’m physically disabled and had been having to walk to pick my child up from school for two weeks because they refused to loan us a car, and now we still had no updates about when it would be done. Finally on Wednesday this week the piece came in, and they installed it and found out the alternator was dead. They were able to fix that problem pretty quickly and finally on Friday 9/27, after THREE WEEKS without a car, we were able to pick it up. The price was $2100. I understand that labor has costs and that they had to replace the alternator as well, but that number seemed pretty high when the piece I LOCATED and they ordered was $300. My mother helped us pay (thanks mom) and she asked for a price breakdown. They straight up lied to her and said that the PCM that I found was $600. Whatever, I didn’t want to make it a whole thing, so we just paid and left. As I was on my way home, I noticed that my pretty purple steering wheel cover was so coated in grease that it was now gray. Annoying, but I’m sure I can clean it (hopefully). Fast forward to today, as I open the door to buckle my child into his car seat, I saw that they had failed to put the battery compartment back together. That doesn’t scream “finished job” to me. If you’re gonna charge $2k for a service, you had better FINISH THE SERVICE. Needless to say, I’m entirely unimpressed by this shop. They were so unprofessional, bordering on incompetent because they couldn’t find a part I found with a literal 3 second google search, unempathetic, and they ripped us off. I do not recommend using this shop. If I could give them 0 stars I would. This whole experience was absolutely ridiculous
★☆☆☆☆ 4 months ago

henry willis

Everyone was very professional. Patience in explaining what was going to happen to the repair. Just overall pleasant feel to the shop.
★★★★☆ 5 months ago

Steven Schaffer

Professional service and courteous personnel.
★★★★★ 6 months ago

Heather Wilckens

Thank you, Menke!!! You saved the day helping us on our journey across the country. Thank you for finding time to work on our car and get us back on the road quickly. You’re the best.
★★★★★ 6 months ago

Hugo Lopez hernandez

★★★★★ 6 months ago

Robin Diehm

I give it an A+. Labor a little high but worth it.
★★★★★ 6 months ago

Diane Wells

They have always been able to fix any problem. The front desk is very helpful.
★★★★★ 7 months ago