Midas

Simon

★★★★★

3 weeks ago

My go-to spot for regular maintenance. They made it an easy choice for me, as they have always been effective, reliable, and professional.

Matthew Getto

★★★★★

2 months ago

Got us in right away. Fast & friendly service. Fair price for the work got us in & out in less than an hour

Martin Amador

★★★★★

4 months ago

Very friendly honest, and up front with all my concerns and possible issues. Would very much look forward to my return and recommend to all my tribe / friends. Thank you to everyone for giving me the Midas touch.

Les Williams

★★★★★

4 months ago

Service at this Midas was superb. From the time that I called to make my appointment until the time all services was complete, customer service was outstanding. I was truly impressed throughout the whole experience. Job well done!!

Rosalee Howell

★★★★★

7 months ago

On arrival, I explained the reason for requesting service. The team did a thorough expecting my vehicle and showed me areas of concern with a detailed explanation of the car’s needs. They were transparent about items that were a high priority and other things that could wait. To ensure that I felt safe, we collaborated on appointment times to ensure that I would be operating a safe vehicle and the needs repairs were done timely. They completed my repairs and there was a marked difference noted as I drove the vehicle. My thanks to Tamira who was patient and clear with her explanations and the remarkable staff who serviced my vehicle. I highly recommend this team at Midas as they provided excellent and highly satisfactory service.

Marie Sharpe

★★★★★

7 months ago

This is the best car place that I've ever been to. Timely service as well as wonderful staff who are willing to help out in any way possible. Had multiple issues with my vehicle and they made repairs entirely doable for the budget that I had to work with. Tibria is an outstanding manager who has empathy for your situation. I would recommend this place to anyone looking for great service, affordable options and honest answers. Would give this Midas much more than five stars if I could.

Ben B

★☆☆☆☆

6 months ago

I went to Midas yesterday for what I thought would be a routine oil change. During the visit, I was told by the staff that I needed new struts, quoted around $1,400, and also that I needed new brakes. Something didn’t feel right about that, so I decided to get a second opinion today from a trusted mechanic. They told me there was nothing wrong with my struts, and that my brakes still have life left in them. Needless to say, I was very disappointed to learn that the recommendations at Midas were unnecessary and overpriced. I appreciate honesty when it comes to car repairs, and I did not get that here. Customers deserve transparency, not upselling on repairs that aren’t needed.

Corey Dominick

★★★★★

5 months ago

I had my car at a different Midas location to have my brakes fixed. The problem wasn't resolved. I chose to come to Midas on W Charleston BLVD for one last try to fix the issue. They heard the issue I was having. They listened to my concern. They discovered an additional issue that was missed twice by the other Midas location on S Rainbow Blvd. They promised to fix this issue and take care of it without any hassle or financial burden to me. It shows what excellent customer service can do. It goes a long way and for this I am.greatful to the manager of the W Charleston location. Will definitely return for future repairs when needed.

Jil

★★★★★

6 months ago

Tibria and her team are absolutely amazing. My mom and I were about to go on a long road trip and needed some last minute mechanic services and expertise to put our minds at ease. The mechanics were very thorough and explained all the diagnostics to us. Wonderful team, location and prices!

Jess V

★★★★★

a month ago

I had the best experience at this shop! I will be a returning customer for sure. Tabria and Chris were absolutely wonderful to work with.

Remy Udarbe

★★★★★

Edited 6 months ago

Staff were great, they are knowledgeable, professional, welcoming, and you can really feel the positive environment. Every customer I witnessed come through as I waited for my car were treated with such respect that if I didn't know any better I would think they were all their childhood friends. Such a wonderful experience, first time visit, but won't be the last.

The McG's

★★★★★

a month ago

Tibria and her team were so nice and accommodating as they had to get my oil from another shop. I was kept informed all along the way.

MAY MAY

★★★★★

3 months ago

Shout out to CJ! Great customer service even when it’s early in the morning! I called several other places I could have taken my car too, but CJ was so pleasant and helpful and greeted me so nicely over the phone that I decided to go there. Great service Cj! Thank you

K

★☆☆☆☆

Edited 6 months ago

If I could give 0 I would. They tried to scam me out of $1,000 after I told them I drove myself, my toddler son and my mom down from Utah to go to my work to train someone (which I usually work remote from) and that we would be stranded in Vegas if we didn’t get my car fixed (me thinking there was a serious problem). I am a single mom so I take my son everywhere with me and my mom came along to help watch him while I was working and to go to my nieces cheerleading event. They called me after “checking out my car” and told me several things that made no sense and told me it would be $1,000 to just look at it. I called my dad who used to be a mechanic and told him what they said so he asked for their number and called them back. They tried to give my dad the same nonsense not knowing he actually knows how to fix cars and when he started asking specific questions they had no idea what my dad was talking about. So my dad said park the car outside and he is going to drive down from Utah to come get it. When my dad got there all they could do was apologize and they zeroed out whatever they were planning to bill me it hopes we wouldn’t do anything about their lies and deceitfulness. Their morals are absolutely disgusting. UPDATE: the bolt the said they couldn’t remove and needed 1k for, my dad removed in under 5 minutes in his garage and he is a 66 year old man with a terrible back. I have added a picture of it. Absolutely ridiculous.

Daniel

★★★★★

3 months ago

CJ was cordial and wonderful to speak to over the phone and in person. The staff here made sure to explain what the issues with the car was, and help with deciding which issue to address first. They seem to always try to apply any deals available to give the customers the best pricing.

Rajendra Bhandari

★★★★★

a month ago

Today, I just had a super nice experience at Midas, Summerlin. Not only Tibria Purnell, the manager was very professional, knowledgeable and courteous but also all the staff did all the necessary work on the car efficiently. Thanks to Carlos, Adam and Chris. Special thanks to a special manager Tibria Purnell.

Theresa Wade

★★★★★

a month ago

Sincere thanks to Tibria and Adam who went above and beyond to help us. We had serious brake trouble on a long road trip and they were able to get us in, quickly diagnose the problem, get the parts delivered, and repair our car so we were back on the road in a few hours. We are so grateful to them for staying after hours to finish the work so we weren't stranded for the night. Tibria kept us informed throughout the process and put our safety first. Much gratitude and respect for an excellent team 😊