Reviews
F Q
★★★★★ a week ago
Jeffery Epsteen
Pricing and service was good but the guy who runs the front desk said some bizarre things to me and other customers.
★★★☆☆ a month ago
Jewell Allen
★☆☆☆☆ a month ago
Farowe
Emmanuel totally rude and wasted my time. Had an appointment scheduled for tire switch. Brought the vehicle in and asked if they could double check to see if the tires were the correct fit the new rim. He said I don’t have time for you but it looks like it could work from the dimensions and tire size say…..Fast-forward later I get a call “too small won’t fit.” Come pick it up. I wish they could’ve just told me when I dropped it off.
★☆☆☆☆ a month ago
Sara Ralph
Don’t try to walk in for an appointment! Walked in Friday, told they were too busy, so I scheduled an appointment for 11 am the next day. Arrived at 10:45 am and was told that they wouldn’t be able to get to my car until 2 pm. I was told there were four cars in front of mine who had appointments too. Asked to have the owners number, when I called from my phone the number was restricted. Came back at 2 pm, the manager called the district manager from there phone, who asked why he was being contacted on a Saturday. The only thing I got was sorry for the wait, an offer for new wipers (declined bc mine are new and winter wipers) and half off my next oil change, like I’ll go there again! Very poor service, was never informed of what my inspection showed (I need brake pads) they never said anything about it, there was no print off of the inspection. Don’t waste your time or money going here!!!
★☆☆☆☆ a month ago
Cat Fruit
All new tires. Very nice and do good work. Answered all my questions
★★★★★ a month ago
Anna Crabb
I called and asked for a tire inspection. Got an appointment for same day. Great service, friendly staff and a fast turnaround. Inspection was free of charge which is appreciated very much! Thank you!
★★★★★ 2 months ago
Matt Cramer
Never would recommend.
1. If you try and call the shop, they outsource your call to some foreign county, you cannot understand them, and they do not know specific details.
2. I have visited them twice, had an appointment schedule, and they did not even begin working on my vehicle until over an hour into the appointment
3. I have gone for the same service twice now, both times it came out to $29. I go in this time, they say they have never done service for me. After they eventually find it, they tell me “policy” has changed and it will now cost $140. Wasted over and hour driving there and back, never did the service, called another local show and they said they would do it for $30.
★☆☆☆☆ 2 months ago
Taralynn Glaser
Excellent customer service!!!!! Andrea was super helpful and accommodating
I got new tires and an alignment
★★★★★ 2 months ago
Elijah Parnell
Very unprofessional rude workers . Taking pictures of me and a buddy claiming I’m mad when no one’s mad nor said anything to anyone . Simply just disrespectful . Had told them the car model and everything they are a waste of time and disrespectful I’m
Pretty sure his name was Gavin
★☆☆☆☆ 2 months ago
Jeri Stranz
Great experience!
Went there for the first time for a front end alignment. The mechanic put my car up, checked/tested everything and it turned that I didn’t need an alignment. He put air in my tires as needed, and I was charged $0.
★★★★★ 2 months ago
Brandon Armstrong
★★★★★ 3 months ago
LilDucky
Overall amazing experience! Hardworking, customer oriented, honest people who run this shop. I looked many different places for a set of tires and these guys price matched what I found. Got great tires for the lowest price around, and all in barely any time at all. I will definitely be coming back when I have other automotive needs.
★★★★★ 3 months ago
Bailey Barresi
Called for a quote and they want to charge me 96 dollars for an oil change???? On a 1999???? Wowwww
★★☆☆☆ 3 months ago
Nicole Radiske
After not getting help from another repair shop, I went to Monro. Greeted immediately, friendly professional service. Replaced my headlight and wipers right away. Thank you!
★★★★★ 4 months ago
Maria Erazo
Extremely happy with the professional and friendly service of this business. I love working with them.
★★★★★ 4 months ago
Mitchell DeWitt
My car takes synthetic blend and the guy today refused to do it and said he will only put full synthetic in my car cause that’s what their system says even though my cars manual book literally says SYNTHETIC BLEND. Idk if the guy was salty I got a Groupon instead of spending full price at the shop but nah. Just go next door for oil changes for crying out loud
★☆☆☆☆ 5 months ago
Dana Bauer
They tried to overcharge me for a service and then when I said I would get done elsewhere they used scare tactics to change my mind. I spent $100 elsewhere instead of the $600 they quoted me. Young women be weary of this place.
★☆☆☆☆ 6 months ago