Motus Auto Service

Sam Hur

★★★★★

a year ago

I had a very good experience. Luis is very personable. I brought in my Honda Odyssey for some 90 K regular maintenance. I called their number and left an initial voicemail. He texted me back and I let him know what I needed He confirmed the scheduling with me directly over text message. he quoted me the price upfront, which was reasonable and he and his technicians had the car ready for me on time as promised. He walked me through exactly what he did and showed me the parts. He even explained the slight nuances in the oil for my specific model After I drove off I found there was an issue with the sliding doors that wasn’t there before. I called him back right away and he told me to bring it back. He was able to figure out exactly what was wrong with it and had it fixed. Texted me when it was done. Just got the car back and it works exactly the way we I expected. And he didn’t charge me anymore. Highly recommend.

Katie W

★★★★★

a year ago

Louis provides the best guest service I’ve encountered in a long time! The team assessed my car and Louis called me to tell me what is wrong, in order of importance. So kind and helpful of him and the team to assess my car so thoughtfully. I strongly recommend going here to get good, thoughtful & honest work done on your vehicle. Thanks everyone!

Kevin Dick

★★★★★

2 years ago

Louis and the team at Motus Auto were outstanding. I selected them for a complex engine rebuild on a 2012 Ram 1500 5.7L HEMI based on recommendation from a local seasoned engine machinist. The customer service was outstanding and they managed the project with respect. They were upfront about not being able to get to the project for 3-4 weeks due to other customers, which I appreciated. After the project was complete there was a lingering issue which Motus Auto continued to troubleshoot until it was resolved.

Teresa Miller

★★★★★

2 years ago

Louis, Mary, and their team of mechanics are really wonderful - you will not find a kinder or more welcoming service anywhere, especially in the auto industry. They are always thorough and honest about what to keep an eye on, what needs to be replaced or repaired now/later etc. and perform quality work at very fair prices. We will no longer be local after our move but we will continue to bring our cars down here to be serviced at Motus, they are just the best!

Kevin Grabek

★★★★★

a year ago

Thoroughly satisfied with all of my experiences here so far! Everyone on the staff is very polite, attentive, and knowledgeable. Saved hundreds on one single repair compared to the dealership, and was able to really help me in a pinch last minute with another vehicle. Fantastic service, can not recommend enough!

RJ

★★★★★

a year ago

Best car shop I have ever used. Just got the front right axle replaced on a 2011 minivan and they were perfect. Knowledgeable and honest in how they spoke to me. They ordered the part and got it the next day and got the work done in only a few hours. Incredible service and extremely friendly staff. Highly recommend!

Brian De Sousa

★★★★★

Edited a year ago

Luis is the best. Highly knowledgeable, very courteous and their prices are highly competitive. I took my Honda Pilot to them for a piston ring job and of course the engine had to be taken apart, which I acknowledged should have been done. Motus did a superb job and now the engine is as good as new. Very happy! Thanks Luis and Mary.

SM Henn

★★★★★

a year ago

I highly recommend Motus Auto Service. I have been taking multiple vehicles here for oil changes and breaks for the last year. They are confident and honest and clear with the vehicle's needs. If you are looking to support a local business, look no further.

Jae K

★★★★★

9 months ago

Just had my Lexus serviced at this shop - one of the best shops that I've received services from, in a long time. The service itself is amazing but what's important is that Luis (the owner) controls the quality as well as communication for every vehicle. I don't necessarily live close to this shop but I make it a point to drive out there because its highly unlikely that I'll find anything better in the Chicagoland area as well as nearby suburbs. Highly recommend, especially for those who are nervous about the notorious reputation of shops to those who aren't car savvy.

Chris Franzen

★★★★★

10 months ago

Over the past couple of years, I have taken various family cars to this place and have always had a great experience. Louis has amazing customer service. Always patient to explain car issues and answer all my questions. His team has been quick and thorough with resolving my auto problems. Highly recommend.

Jordan Gutowski

★★★★★

9 months ago

Honest, reasonable, fair! I have a higher mileage car that had a check engine light and didn’t pass emissions. After leaving another shop that quoted $5000 in service, I brought it to Motus. Luis was super reasonable, they changed a couple parts for a small fraction of the other shop’s price and took the car to make sure it would pass emissions! Incredible customer service and gained a customer! I highly recommend this shop!

Ömer

★★★★★

7 months ago

Had a very unique and hard problem on my car, where the ground point bolt for the battery in the rear broke off. Almost every single shop told me they couldn’t do it and that I should try to do the job myself, however Motus Auto was different. Over the phone, Luis (the owner) gave me advice on what to do if I wanted to do it myself. When I couldn’t, without hesitation he told me they could get it done. They welded a new bolt and fixed the problem in less than 30 minutes and paid a very fair price, for what they did. One of the most reliable, trustworthy and honest shop I’ve been to. Definitely would recommend them for any job.

Magic Young

★★★★★

5 months ago

Luis is very professional and patient, and he gave me valuable suggestions for my Audi A6 maintenance. I highly recommend him for anyone looking for reliable and knowledgeable service.

Jarrett Schiedemeyer

★★★★★

5 months ago

Louis is one of the best auto service workers I have ever come across. He explains everything with great detail, watches out for the consumer, and charges fair prices for his work. I would highly recommend taking you car here for any problem. 13/10.

Lighthouse Studios

★★★★★

2 years ago

Absolutely love this place! Louis and Mary are the kindest people I’ve ever met in the auto repair field. Their staff is professional, reasonable, and honest! Above all their customer service and fair pricing won me over. As long as I have a vehicle to drive I will take it to Motus. Highly recommend! They have serviced my Honda Del Sol with Transmission replacement, Clutch kit replacement, Clutch master cylinder, Full suspension replacement front and back, Installed my exhaust, Alternator, and Motor Mounts. Everything was done flawlessly.

Douglas Mcdaniel

★★★★★

a month ago

I had a challenging experience with a transmission issue while traveling in Illinois (I’m not from the area) and needed help fast. Motus came through in every way. They helped me find the right transmission and made the process affordable. They offered financing options so I could get the repair paid for without extra stress. They were patient and thorough, holding onto the truck and conducting several test drives to ensure the fix was right. They connected me with a trusted transmission dealer that offers a six-month warranty on the transmission. Altogether with a used transmission, the install an alignment a new battery all the hoses cleaned and flushed and cleaned out $5300 out the door Overall, I had a great experience with Motus. If you’re dealing with a transmission problem, I highly recommend them. Their reviews reflect their character and reliability, which stood out to me when I was choosing between options. Before deciding, I read a few other companies’ reviews—Motus stood out as the right choice. If you’re in a similar situation, I believe you’ll appreciate their support and transparency as much as I did.

Di Yang

★★★★★

a month ago

Luis and his team are fantastic! They provided professional advice and their pricing was great. My 23-year-old Sienna feels unbelievably better after they replaced the front axles; the shaking is completely gone. Luis is very honest, reliable, and knowledgeable. His excellent qualities earned my trust. Highly recommended! 👍👍👍