NAPA Auto Parts - Ridge Auto Parts

Rating: 4.4 / 5 (88 Reviews)

NAPA Auto Parts - Ridge Auto Parts is a Car Repair located in NAPA Auto Parts - Ridge Auto Parts, 1655 S Drake Rd, Kalamazoo, MI 49006

You can reach NAPA Auto Parts - Ridge Auto Parts through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

  • Monday: Open (8 AM–6 PM)
  • Tuesday: Open (8 AM–6 PM)
  • Wednesday: Open (8 AM–6 PM)
  • Thursday: Open (8 AM–6 PM)
  • Friday: Open (8 AM–6 PM)
  • Saturday: Open (8 AM–2 PM)
  • Sunday: Closed

Reviews

Dan Sommerfeld

Dan Sommerfeld

a month ago
Ebony Simpson

Ebony Simpson

The young girl at the desk doesn’t know anything and needs to be re-trained. I only supported this location to support KVCC auto program, as my spouse goes there, however never again! I am beyond livid my brakes from there didn’t last a year! When I called about my lifetime warranty, the clerk had the audacity to tell my partner, ‘just because they say lifetime doesn’t mean they’ll last a lifetime’ - I am unsure WDF that has to do with them warranting my brakes but OKAY! Next, I let her talk me into some other style rotors than I had originally picked, imagine my dismay when I am installing my brakes & notice they’re FRONT ROTORS & REAR PADS. I called to let them know I am working on my car closer to another location & I need to exchange them, the young lady at the drake road location has the audacity to tell nerve to say, ‘well i was just going off what you got last time’ - GIRL WHAT?! I very explicitly ordered front brakes so why would I want front rotors? She then proceeds to say the front rotors will be a $20 up charge when I exchange them! A hassle & an unpcharge? Terrible, & I mean terrible customer service. Either employees don’t have enough empowerment to give good service or just don’t have the know how EITHER WAY I will never come here again! Go to advanced auto parts where they always have 25% off.
2 months ago
J Plaugher

J Plaugher

Great staff, drivers look professional
4 months ago
Chris Parker

Chris Parker

7 months ago
Taylor Hackworth

Taylor Hackworth

Karlee is awesome! Thank you for your service!
7 months ago
Markus

Markus

8 months ago
MR “DONTBEMADTRYHARD89” ANDERSON

MR “DONTBEMADTRYHARD89” ANDERSON

10 months ago
Reggie Long

Reggie Long

10 months ago
carl lienhart

carl lienhart

Spent the extra time to find exactly what I wanted. Excellent service!!
a year ago
Terry Olney

Terry Olney

a year ago
david ouellette

david ouellette

Wonderful attitude when I didn’t know what I really need and helped me the right parts for my truck. Not sure if the lady’s name but she was awesome!
a year ago
Matthew Dearman

Matthew Dearman

yum
a year ago
Alex Zaborowski

Alex Zaborowski

Fantastic service with both friendly and polite staff, highly recommended this location
a year ago
Cortney Smiley

Cortney Smiley

The staff at this store is extremely knowledgeable and friendly. Karlee and Lainie are amazing with their customers. It’s a great experience anytime we have to stop into this location!
a year ago
Chris Medema

Chris Medema

Great people, Napa Know How is real, they helped me on several occasions. Highly recommend this business
a year ago
Dan McCormick

Dan McCormick

friendly staff, they always have what I need. I will be back, thanks Matthew and Lainie!
a year ago
carlos Garrett

carlos Garrett

a year ago
Jacob Hawes

Jacob Hawes

Great place to buy auto parts. Karlee, Lainie and Matthew are very kind and helpful in finding the right parts
a year ago
Contact

Address: NAPA Auto Parts - Ridge Auto Parts, 1655 S Drake Rd, Kalamazoo, MI 49006 Kalamazoo, MI Kalamazoo

Phone: +12693726272

Website:

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