About Business
Residents of Lake Charles, LA, Lake Charles have long trusted Navarre Honda Service for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 52 reviews. Throughout Lake Charles, and particularly in Lake Charles, LA, Navarre Honda Service is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Navarre Honda Service for any Car Repair inquiries or to schedule a visit to their Lake Charles, LA facility.
Google Reviews
Joshua marcantel
★★★★★
4 months ago
Christina in Honda service is amazing. She’s always going above and beyond.
Taylor Steward
★★★★★
5 months ago
Christina was great! Love the staff and ease of maintenance at this dealership!
Josette LeBlanc
★★★★★
5 months ago
Ferrel and the Honda service team always go above and beyond to help in any way they can! So very pleased as usual!
Kelly Humphries
★★★★★
a year ago
I had transmission trouble on a road trip and stopped here. Everyone was amazingly helpful and friendly. The service coordinator, Jonathan, and the service manager, Mark, went above and beyond every step of the way. My car was still under warranty so it had to be brought to the dealership where I bought it. They helped me make a plan to get my car towed home as affordably as possible. This could have been a horrible, no good, rotten day. But due to the efforts of this center, it was as pleasant and seamless as bring stranded 3 hours from home can be.
Jennifer Bell
★★★★★
5 months ago
Christina T always takes care of everything I need with exceptional service. I would never trust anyone else with my car!
Charles Brown
★★★★★
5 months ago
Shout out to Christina in Honda service, I had an emergency today and she acted quickly to get me taken care of and back on the road, as she always has!
Briana LeCompte
★★★★★
5 months ago
Crystal Brown was a very open hearted help to us , she was there when we really needed help don't know what we would have did without her service.. Such a great help & employee 🖤
Phyllis Lewis
★★★★★
3 months ago
Crystal Brown was the best sale person I could ask for. She was very understanding and easy to work with. I love her. Go see her
Akeliah N
★★★★★
4 months ago
Thanks to Christina, she was real courteous real fast and got me back on the road. Thanks for being patient and considerate of my needs and wants. I appreciate you. ~Dustin
Victor Nwafor
★★★★★
4 months ago
Johnathan always advocates for a speedy time completing my car. He has not failed me on any occasion. Top 3 Honda services I have experienced.
Kortni Brutus
★★★★★
5 months ago
Have been here for 2 of my vehicles. Christina always goes out of her way to take care of me and ensure I have the best possible experience. She also ensures I really understand what’s going on with my vehicles and what the best plan of action is.
Samantha Callaway
★★★★★
5 months ago
Christina and Ferrell are amazing. I had an issue with my tire and they were able to see me with 30 minutes and my car was fixed within the hour. I cannot express how much they saved the day!
Pat OBryan
★★★★★
4 months ago
My experience in the Honda Service Dept. at Navarre’s on 11-18-25 was beyond my expectations! Collette Navarre, Mark Brevelle, service manager, and Ferrell Malbrew, parts manager were all very professional and helped answer my questions and resolved the issues. Thanks for great service!
Vernon Hill
★★★★★
5 months ago
This morning I had a problem with my Honda Odyssey. Without an appointment took the car in to have it checked out. Christine had the car checked while Fay, the courtesy car driver drove us to my doctor appointment. After said appointment Fay returned to drive me back to the dealership. After a short wait Christine brought the keys out to us and sent us on our way. This was a great experience at Navarre Honda thanks to two great representatives. Christine my service advisor and Fay the courtesy car driver.
Carlos Torres
★★★★★
5 months ago
Honda service has been wonderful with Mark Brevelle, Christina Traxler, Darrell and the rest of the service personnel. I have taken my vehicles in for regular service and other items over the last 25 years. I never had a bit of trouble getting in and getting a full explanation of what is getting taken care of and what needs to be done with the full cost. Thank you for outstanding service and dedication.
Denise Tolber
★★★★★
4 months ago
Christina in Honda service is a godsend! I was traveling home when my truck went into limp mode and I was referred to her by a kind gentleman at a body shop. She took my truck in on a busy Friday and went right to work to get me back on my way home. Thank you and keep up the great work! Thank you also to Mike At Lake Charles Collosion for sending me straight to Christina at Navarre Honda service! What a great team of kind people!
Gary Andrus
★★★★★
2 months ago
Thankfully my car was found to have a "non issue" that was discovered by the Honda tech. Service was super fast and friendly. I was very impressed with Christina and the whole incident; highly recommend
JoLynn Raetzsch
★★★★★
a month ago
Christina took the time to help me with the technology on my car. Tech on my screen has been challenging for me! Couldn’t keep my phone connected to the car…each time I got into the car I had to reconnect.☹️ She Gave me a couple of lessons! Then rechecked to make sure I got it! What a great gal!! Thank you, Christina! Thank you, Navarre Honda!!
Jonathan Ross
★★★★★
5 months ago
Billy Navarre Honda Service has truly become my second family — and it’s all thanks to Christina Traxler! Over two weeks ago, my beloved Honda Odyssey lost power out of nowhere. I hadn’t needed any service in over two years, but when I brought it back to Billy Navarre, Christina remembered me! That alone blew me away. But what she did next truly deserves recognition. Christina diligently went to work, digging deep to find the root cause of the issue. Turns out, it was a problem with the VCM — something I never would’ve known was covered under an extended warranty by Honda. That repair could’ve been incredibly expensive… but thanks to Christina’s thoroughness and honesty, it was completely covered. Thank you, Jesus!! This wasn’t a quick fix — there were other necessary repairs that came up along the way, and Christina made sure I was informed every step of the process. But what stood out most was her care. She treated my van like it was her own. Even with how busy the service department is, she made me feel like I was the only customer in the world. I absolutely love my Honda Odyssey. It’s not just a vehicle — it’s how I get to work to provide for my family. It holds years of memories for my wife, our three sons, and me. We’re not ready to let go of it yet — and thanks to Christina, we don’t have to. Lake Charles — if you’re looking for honesty, professionalism, and to be treated like you matter, go see Christina Traxler at Billy Navarre Honda Service! She’s more than just an amazing team member — she’s an asset to our entire community. They’ve earned my business for life. 🙌🚐❤️
R GC
★★★★★
2 months ago
We experienced a sudden oil leak near Lake Charles, and Honda Roadside Assistance towed us to Navarre Honda. Even though we arrived late and after business hours, the team went above and beyond to help us. They made sure a detailed note was left for the technician so our car would be taken care of first thing the next day. The following day, they inspected and serviced our vehicle and kept us fully informed throughout the process. Christina from the service department was especially helpful—she communicated clearly, handled everything seamlessly with the main dealership, and made the entire experience stress-free. Thanks to their outstanding customer service. Thank you, Christina, and thank you to the entire Navarre Honda team
