Newark Auto Body & Service

Chris Guilcapi

★★★★★

4 years ago

They are a very friendly and caring team of mechanics, I continue to come here for any repairs or services as they always make sure that everything is top quality and genuine OEM parts. They made sure my Mercedes Benz looked brand new once they were done with it. They took care of all the insurance coordination and made the whole process easy. I also got a nice rental car from the close by location.

George Q

★★★★★

2 years ago

Such an amazing experience. Very professional staff and precision labor. I had got rear ended and it looked bad but when I picked up my car it looked better then when I had bought off the dealership. They even detected hidden problems from the accident that I haven’t even considered such as the accident also affecting the dislocation of my headlights so they pay a deep attention to detail in their work. Anyone looking for a collision repair shop, look no further because this shop has the skill and experience to fix it. And as If this wasn’t enough they have the Hertz rental service in the shop so you don’t even have to go somewhere else to rent a car , it removes the hassle of pickup up and returning the rental. Thank you Tiago and staff!

Justin Rivera

★☆☆☆☆

a year ago

This rating due to the customer service, not the work done to my vehicle. I was receiving texts messages ever week stating my car is on track to be complete on 3/19. I even received a call from them when there was a potential delay on parts ordered for the vehicle only to be updated that there "will not" be a delay. So why the 1 start review? I left work early so I could return the rental car provided by my insurance, only to be told when I arrived that my vehicle was not ready. Meaning now I have no means of transportation.I was told I would need to return the following morning 3/20 to receive my vehicle. Which meant I now had to miss a full day of work on top of the fact I left early the day before. Due to this lack of communication to make me aware that my car would be delayed, it cost me time and money. This is unacceptable in my eyes especially when they showed that they are capable of reaching out to the customer..so what happened this time around? As for the mechanics and technicians that worked on my vehicle you guys get ⭐️⭐️⭐️⭐️⭐️ impecable work. The management is lucky the lowest I can go is 1.

levell18

★★★★★

a year ago

I Had my vehicle serviced here. Manny and the staff was so very helpful in helping me understand everything. My vehicle looked good as new. Manny also help guide me through the rental process and the women at the front desk helped me with getting my paper work in order. Overall they made it a good experience and they did a great job on my car.

Finding Your Home Today

★★★★★

a year ago

Recently took my Rav 4 here for repairs after I was rear ended. It was recommended by the insurance company and this was hands down the best experience I've ever had at a repair shop. I dealt with Chris and he communicated the process and kept me updated. Hopefully I won't need them anytime soon, but if I do, they're my go to.

Nelson Quintal

★★★★★

3 years ago

I had a accident with my car last week and Tiago and his team at the shop did a fantastic job on my car. They fixed dents that weren’t even part of the claim plus as a bonus they got my car inspected for another two years. Awesome job. I recommend them for any type of collision you have with your car. I was recommended by a friend who also had his car fixed there. I was not let down. Great job guys. Thanks for a speedy turn around time and awesome experience.

Michael Truell

★★★★★

8 months ago

I was impressed with the level of service in terms of texts to update me on the progress of my repair as well as the phone reception When I called someone immediately address answered and addressed my concerns tonthe best of their ability I would highly recommend Newark Auto Body Repair

Miranda Hawthorne

★★★★★

2 years ago

Excellent business! Tiago fixed new damage from an attempted theft as well as old dents, returning the car better than when I got it-all for an incredibly reasonable price! Very fair, communicative, and friendly staff! I will absolutely bring my car back if necessary and will recommend him to my friends.

Genteel Gems

★★★★★

3 years ago

I was involved in a car accident and the insurance company referred me to this shop for repairs. I couldn't have been referred to a better shop. The person in charge of my repairs - Manny, was an excellent communicator and kept me up to date on the progress of the repair, in addition he also communicated timely with the insurance company to extend my loaner car rental as needed. He was very kind and well spoken. I will be choosing and recommending this shop in the future whenever needed. Good job guys.

Karina Y

★★★★★

5 years ago

I highly recommend Newark Auto Body & Service - this place was just the best! I got hit and my car had to be repaired. Manny took my repair case and helped me with everything, Manny made sure: - I understood the estimate; he took the time unlike other places to guide me - His assistance was available when calling my car insurance - The car rental was suitable to my needs (Hertz is also located in the same building) - To be there every step of the way Overall, I’m very happy with having chosen this place because their Customer Service was outstanding. You really feel taken care of. Today, I got my car back and the work was beautifully done!

Austin Michelle Jimenez

★★★★★

2 years ago

Great service and great results; I brought my car in to get fixed up after someone side wiped my car leaving the front quarter panel scratched-up and dented, Manny and his team fixed it up and made it look brand new. Fast and quality work with nice and easy staff.

Rishab Jain

★★★★★

3 years ago

It was a great experience with Newark auto body and service! Manny was very easy to work with, quick to respond, over phone or to emails, and very kind. They did the work very professionally and my car is looking brand new. I would highly recommend this place.

Kathy Claudio

★★★★★

3 years ago

My experience with Newark Auto Body & Service was SUPERB. My car was hit while parked. Manny made the whole process so easy with his excellent costumer service skills and empathy. He eased my worries and anxiety by making sure my car was 200%. The work on my car was immaculate as if nothing had ever happened to it. I am most grateful for their services on my car and Manny's excellent communication/explanation skills. Thank you gentlemen!

Monica Amador

★★★★★

6 years ago

I just finished picking up my car from repair after a damaged passenger door. My service from start to finish was exceptional! My advisor Tiago was very knowledgeable and always reachable. They showed care in the repair of my vehicle and took the time to do the job right the first time around. The repairs were done in appropriate time and not to mention super clean in the interior when I picked it up. I would definitely recommend this auto repair shop to my family and friends. Thanks again guys for job well done. 😀

Nicholas Rivera

★★★★★

5 years ago

10/10 Customer Service 10/10 Quality of Repair 10/10 Quality of Paint Work Let me start by saying I had 2 cars repaired here during the same time frame. Both came out phenomenal! I had work done on my Honda and on my Ford Mustang parts replaced, dents removed, paint repaired or completely replaced and it looks as good if not better than new. Tiago really cares about each and every car/customer that comes into the shop and ensures all work is done properly and with care. The location is perfectly fine as they have a huge lot with lots of fencing and protection from the outside elements.

Elly Silverio

★★★★★

9 years ago

I recently had my car repaired at Newark Auto Body. The customer service from the beginning was excellent. I did everything through my insurance which is complicated enough, but Thiago made it so easy! It was smooth sailing from dropping off the car and picking it up. The service itself was great too. They went above and beyond and the car was sparkly clean when I picked it up. I highly recommend it to anyone looking for an auto body without any problems. =) Good job guys!!!!!!

Emily Ward

★★★★★

3 years ago

This is my second time trusting Tiago and his team with my car, and I had another great experience. They are meticulous to get your car restored back to its original condition. They work directly with insurance, so it takes off that stress from you having to do it. They kept me updated throughout the entire process, and let me know when insurance was causing the delay. I had many deep scratches on my passenger side and now you would never even know. The lifetime warranty on the paint/work is another piece of mind in the event that it were to bubble/peel/etc. I even think they cleaned the inside of my car prior to me picking it up because I don’t remember it being that clean on the inside. It’s truly the little details that matter. In the event that something happens to my car again, I will choose Newark Autobody again and again. You can tell they all enjoy what they do and will do whatever it takes for their customers.