Next Gear Bimmer Motor

Andrew Wang

★★★★★

a month ago

Htet, KC, and the rest of the team at Next Gear are a pleasure to work with. And I would recommend them to any BMW owner without hesitation I used to take my car to Performance Technic and VT Motorworks. But ever since I moved to the Peninsula, I needed a trustworthy shop closer to me and not in the East Bay. That's when my friends pointed me towards Next Gear. To be honest, they weren't my first choice because my M3 had a lot of bolt-on mods. At first, I took it to another shop who did shoddy work. Then, I took it to another shop who fixed the first shop's work but never followed up with me on additional work I wanted to get done. Finally, I turned to Next Gear. They were happy to take my business and fix everything I asked them to. A couple months later, I asked them to do a major tune-up. Then, a few months after that, I asked them to replace my broken cats so that I may pass smog. Every time they worked on my car, they understood the scope of work and didn't try to upsell me. They were upfront with pricing, flexible with timing, and communicative throughout. They even helped me out with questions I had without taking my car to them. Simply said, they're just good people. As long as I'm on the Peninsula, Next Gear Bimmer is where I'm taking my M3.

Tyler Kang

★★★★★

3 weeks ago

Great experience working with Jonathan. Very upfront with pricing and sent me pictures of everything he found during inspection and routine plug/filter/oil maintenance on my M3. Very reasonable given the level of professionalism, attention to detail, and quick turnaround. Thank you, will definitely be back!

Joseph Yau

★★★★★

5 months ago

I had an excellent experience. Htet runs a great independent shop. It's literally down the steps from the Belmont Caltrain station platform. Shop is clean, bright, and very tidy. I've had two BMW's, and though I've had great full-service experiences at Peter Pan for years, once the car's out of their free dealer maintenance period, it feels more cost-responsible to find a reputable independent BMW specialist shop. I called around to get estimates for my X5's brake pads and rotors replacement, as well as replacing a sagging air suspension spring. Htet was super-responsive over email and text, and was the best cost among independent shops I called along the peninsula. Made an appointment, Htet checked me in personally, then I hopped on the Caltrain and was back home in 20 minutes. He texted me that my front brakes had enough thickness still, and only the rears needed replacement. Car was ready within the day. Casey showed me the old air suspension spring with the aged-rubber cracking. Ran the CBS data and reset all appropriate values and cleared the existing service alerts - no more red triangles. Felt good to be supporting a local shop run by good people. For my older car, just give me a good cost, and get me in and out of there with a smile and a handshake. It's probably all in my head, but it feels like my X5 drives like new again. Guess that's what happens when you leave a shop happy.

Lilit Petrosyan

★★★★★

4 months ago

This is an exemplary business. The expertise, service, and genuine care were all top notch. KC is personable, makes the effort to understand what your needs are, and then delivers. I brought in my BMW i3 expecting a standard checkup and left feeling like someone actually cared about getting it right. They walked me through what was going on, gave me clear options, and never pushed anything unnecessary. The work was quick, the pricing was fair, and KC carried a high standard of professionalism. It’s rare to find a shop that blends technical skill with this level of integrity. Highly recommend.

EMERICK KONNO

★★★★★

2 months ago

I stopped by Next Gear to confirm that they would be able to service my X5 with retractable running boards. Peter Pan said they wouldn’t be able to service my X5 with running boards. Htet looked at my X5 and said he could perform the service, and proceeded to do the service. Took about 1/2 hour. Great customer service, good work, great price! Highly recommend Next Gear Bimmer Motor.

Derek Shen

★★★★★

2 months ago

First time customer, they were a great shop, got my initial work done of a full diff bushing replacement on my f80 m3, checked the codes and also replaced my fuel control module after finding an error and giving me options. Pricing was reasonable, and turn around was very fast. They kept me informed and sent me pictures of progress. Thanks guys, will be back

Richard Guanzon

★★★★★

2 months ago

Great experience dealing with Htet! Pointed out one of the jobs I needed to get done was covered by my carvana warranty and helped me save several hundred dollars. Great quality service, definitely going to be bringing my bmw to him from now on

Jason

★★★★★

a month ago

I’ve been here a few times for repairs and have always had a great experience. They are professional, fair with their pricing, and provide high-quality work. My car runs perfectly every time I leave. 5 stars!"

Rob Kahn

★★★★★

5 months ago

Htet and KC are class acts. My BMW was out of warranty and the dealership handed me a list of expensive maintenance recommendations. In reaching out to Htet, he offered to inspect the vehicle at no charge to determine which repairs were needed and to provide estimates. Htet gave the vehicle a thorough inspection and advised to hold off on two of the dealer’s recommendations. He kindly added some coolant and offered very competitive prices that were well below the dealer’s prices. I moved forward with their service. They were able to schedule me within days to allow them time to get all OEM parts. On the day of service, I was met by KC who was super friendly and helpful. They completed everything by 2:30. And Htet and KC showed me the parts that were replaced and identified what was wrong with them. These guys are super friendly, thoughtful, and professional.

Rosa Mak

★★★★★

5 months ago

I desperately needed a new spot for my routine oil change because Valvoline wasn't cutting it for me anymore - very disappointed. Did a "near me" oil change search and came across this great shop. From the reviews, I decided to give them a shot and LUCKY ME!! The guys here who work/run the shop were so awesome and they were able to squeeze me in! Professional, polite, and gave me confidence that I made the right choice. They have a bathroom, coffee, and small waiting room in the back, but also the location is so great because while they worked on my car I walked over to the Happy Lemon tea shop and Safeway around the corner for a treat. Great location and service overall, 10/10 would recommend them, thanks guys!

C W

★★★★★

8 months ago

I took my F30 340i in for a post purchase inspection, reasonable price, overall great experience and would definitely come back again for maintenance. Jonathan is super professional, thorough with every little detail, and gave great explanations while walking me around and under the car. Highly recommend reaching out to him

Lijin Raghavan

★★★★★

7 months ago

Very honest and trustworthy shop. Highly recommend and I will be a returning customer. They specializes in German cars, but they where able to work on my Japanese imported (JDM) Right Hand Drive vehicle without any problems.

Jonathan Lau

★★★★★

2 months ago

Next Gear did a change of all my fluids and installed after market stainless steel brake lines. Everything went smoothly and they went out of their way to keep my leaky convertible out of the rain when there was a storm. Highly recommend!

Chan A

★★★★★

4 months ago

If you want a mechanic who treats you fairly, values your input, and does excellent work, this is the place. Highly recommend. I brought my older Mini Cooper to Next Gear Bimmer after getting a check engine light. I already had some insight from my OBD2 reader (possible solenoid or timing chain issue), and unlike many mechanics who dismiss my inputs or talk down to me simply because I'm a woman — they actually listened. Every step of the way, they discussed the options with me like adults having a real conversation. They explained what needed to be done, asked for my input on how far I wanted to go with repairs, and never once tried to upsell or patronize me. They also independently looked into an issue with my brake light assembly that another shop quoted $250 to fix. Next Gear Bimmer resolved it for $25 with a different socket. Honest, thoughtful, and genuinely respectful professionals.

SFSU Scholar

★★★★★

5 months ago

I initially contacted Next Gear Bimmer Motor and the phone was answered by KC. I wanted to discuss water contamination in my E93 M3. KC was patient, courteous, and very thorough in answering all my questions. This is kind of a big deal to me because I can be very annoying very quick with my OCD and attention to detail, but KC never lost his cool. We agreed on a price for the services and then left it at that. Fast forward a month. I pull up to the shop and immediately was greeted by KC. I didn't disclose who I was until halfway through our conversation (it's my way of screening for politeness across the board) new or existing interactions. KC maintained his rapport and professionalism and we set up the appointment for an oil analysis. The appointment took less than 1/2 hour and I truly appreciated the part where I pulled up and my car was instantly racked-no wait time! After it was all said and done, KC was kind enough to throw me the price of the century for the services, which was quite frankly out of this world! I will be coming back here for all my beloved S65 M3 services. Thanks KC!

Mike McRae

★★★★★

4 months ago

Htet put our 2002 330i onto the rack and inspected the vehicle and explained his findings very clearly. He gave is a very reasonable estimate for the work and completed the work on schedule. He has earned our trust and will be our go to mechanic in the future

Zargy Aung

★★★★★

4 months ago

My dear 19 year old Honda car got an engine replacement. Htet and his team did a great job of entire process from searching ordering engine to installation and replacing all other parts that are not in good condition. They did it in efficient manner and finished it earlier than the estimated timeline.