Reviews
Alyssa Anguiano
had both my car and my moms car sent here and had amazing service. i was in an accident and my front end came off and Jim was able to fix everything perfectly for a good price. Even when my passenger window got shattered due to a break in he was able to help me out and fix it for me. He did a flawless job and even cleaned my car out for free. My mother’s car had a couple problems too with her engine and her brakes and Jim was just fantastic. He accommodated my mother by giving her time to pay and create payments when she wasn’t able to afford the full service. This place is a wonderful place with wonderful people. If you’re having problems with your car, do come here for great service, kindness, and warmness. Me and my mother are both so grateful.
★★★★★ 2 weeks ago
Sravan Pappu
Straightforward service. Loved the experience.
★★★★★ 2 weeks ago
Dacqrin Stewart
I came to northwest Houston auto repair and they took great care of me, needed new front brake pads and rotors and they did an excellent job, great customer service and very knowledgeable. I appreciate them taking care of my needs, definitely would come back to get future work done.
★★★★★ 2 weeks ago
Sydney Blanchard
Awful business hung up in our faces when we had questions about the work as well as lied about pricing done over the phone AWFUL STAT AWAY
★☆☆☆☆ 2 weeks ago
Paul Sanchez
Found the shop online came in they took very good care of me they were fast did very good work I was very satisfied would recommend friends and family to come in and get their work done.
★★★★★ 2 weeks ago
Brendon Rand
After (5) years later still have the same STRONG Front Windshield Glass that you put on my 2016 Corolla....no leaks..... 👍🏾 👍🏾
★★★★★ 3 weeks ago
josh saphier
Brought my car here for electrical issues. They were able to check it out same day and called saying it was my alternator. Cost of replacement and labor was to be $900. I called around a few other places all saying that was high.
I called back asking for confirmation that they knew that was the issue. They said they use a computer to take out the guess work.
I had to pay the $140 diagnostics fee since I didn’t use their service which was stated before hand, but a bit steep in my opinion.
I went to another mechanic who performed the alternator test in front of me showing a steady 14.2 volts, then he did my battery showing low (sub 10 I believe). It was a simply a new battery to fix the issue.
Will not return here, nor would i recommend to others.
★☆☆☆☆ 2 months ago
Luke Crockett
I have been here twice now and have had positive experiences both times. The staff I interacted with have been friendly and helpful. They had a pretty fast turn around on servicing my car and plugged a leak in my tire for free. I would recommend them and will likely continue using them for as long as I am in the area.
★★★★☆ 2 months ago
Aly Semega
Jim is an amazing I had a great experience my car was fixed quick with short term time I recommend to all my fellows to come check
★★★★★ 3 months ago
Terri Hall
I was extremely pleased with the incredible customer service, promptness & cost
of my car battery and installation on my Benz! I also got a 3 year warranty which was a huge plus! I highly recommend coming here before going to your dealership. ⭐️⭐️⭐️⭐️⭐️
★★★★★ 3 months ago
Chris Depew
My go-to car shop in town. Jim and his team are honest, helpful, and make sure things are done right for a reasonable price. Happy to give them my business.
★★★★★ 3 months ago
Thomas Boatman
Jim was very helpful and remedied my issue quickly. I had two LED tail lights stolen from truck and he had them replaced same day. Please with the service.
★★★★★ 3 months ago
Leonard Free
★☆☆☆☆ 3 months ago
Sky Baller
EXCELLENT customer service!
★★★★★ 4 months ago
Terry Nwosuocha
I took my vehicle into Northwest on Saturday with an urgent need to get service turned around. Jim was very responsive to my needs, gave me fair pricing and exceeded my expectations, as far as timing and quality of service. I had a great overall experience.
★★★★★ 5 months ago
IMANI GROGAN
Overall they are reasonable in comparison to other shops.
★★★★☆ 5 months ago
Ross Dodson
★★★★★ 6 months ago