Pep Boys

Rating: ★★★★☆ 4 / 5 (901 Reviews)

Pep Boys is a Car Repair located in Pep Boys, 1685 Howell Mill Rd NW, Atlanta, GA 30318

You can reach Pep Boys through the contact information provided on our page. You can also access our location using Google Maps.

Working Hours

Monday: Open (7 AM–7 PM)
Tuesday: Open (7 AM–7 PM)
Wednesday: Open (7 AM–7 PM)
Thursday: Open (7 AM–7 PM)
Friday: Open (7 AM–7 PM)
Saturday: Open (7 AM–7 PM)
Sunday: Open (8 AM–4 PM)

Reviews

D. Davis

Went in to have bulbs replaced and came out with an engine light and problem. Very, very frustrating.
★☆☆☆☆ 6 days ago

Thea Taylor

Avoid This Pep Boys – Especially If You’re a Woman! This location has had my daughter’s car for six weeks with no resolution. Every day, the manager tells us that someone will come to program the car, yet the next day, it’s the same story—empty promises and no action. We call, we follow up, and we’re constantly told, “tomorrow,” but tomorrow never comes. As women, it really feels like they’re not prioritizing us or taking us seriously. No one is helpful, no one is truthful, and at this point, it’s beyond frustrating. Ladies, save yourself the headache and take your car somewhere else!
★☆☆☆☆ 6 days ago

shawna smith

My experience was great No long wait time took care of lil sexy my honda accord and got me out
★★★★★ 6 days ago

Tasharah Wright

On Saturday my tire popped and without a spare I had to get the car towed here. When I called to confirm the drop off, three technicians told me my car was not there.. I called the tow driver and called them back and an hour later “they found my car. Here’s where it gets worse, after they found it they told me they wouldn’t put the work order in until Sunday. When I called in on Sunday (now I haven’t had my car since Saturday afternoon) Brandon answered listened to me (nonchalantly)then just placed the phone down and placed me on hold for another hour ( he didn’t say give me a moment, he didn’t say hold, he didn’t say he’ll be back to the phone) he said nothing ,BRANDON JUST PUT THE PHONE DOWN ON THE COUNTER!!! I had to call back from another phone to speak to him again! Brandon then informed me that Pep Boys does not have my tire and it won’t be delivered until Monday… wow! Now I haven’t had the car since Saturday and PROBABLY won’t be back in my car until Tuesday. I cannot express my extreme frustration at this point I am beyond LIVID due to the total disregard and immense disrespect that this shop has devoted to me and my car! I just needed a tire. Brandon didn’t do much to help and consistently belittled me and my concerns; calling me little girl and stating oh well you want Me to help you but I can’t !!! If my provider didn’t insist on leaving the car there (since the work order was already in) I would of just had it towed somewhere else.. Courtesy, UNDERSTANDING and Professionalism should be the standard BUT IT IS NOT HERE !!! Please do better !!! It’s always a bad day when something goes wrong with your car and the gentleman at this shop TURNED a minor inconvenience into a Colossal one!!
★☆☆☆☆ a week ago

Jaelan Goldson

Bad customer service. I arrived on a tow truck because my Mercedes went into limp mode, all I needed done was a reset that takes maybe 6-7 minutes with a remote that you plug into the car. They told me they couldn’t do it, I would have to leave it over night because there was 100 people in front of me, and that I would have to pay for a $99 diagnostic that I never asked for or needed. I would understand if what I needed was going to take 20-30 minutes, but like I said 7 minutes tops to do what I needed and I would be out of their way. I was so unpleased with their attitude I drove my car next door to mavis in limp mode and they fixed it IMMEDIATELY! It took 5 minutes.. shout out to mavis tires and brakes. Don’t bring your car here unless you want to wait excessively and be charged for maintenance you don’t need.
★☆☆☆☆ a week ago

Nathan Daniels

Walked in with a car that I keep having to restart. Walked out with a very expensive misdiagnosis and a car that I still have to jumpstart constantly
★☆☆☆☆ 2 weeks ago

Raphael Beisswenger

Best in the game - excellent service - big shout out to Johnny & Antonio💯
★★★★★ 2 weeks ago

Gina Westfall

We were out of town and in need of a tire patch, from beginning to end, Johnny and staff were awesome! They fixed my tire as fast and efficiently as they could. Excellent experience and would highly recommend!
★★★★★ 2 weeks ago

Nirav (Nirav)

Did great work very quickly. I needed to get my tires changed out and the first guy quoted me the wrong price, a price that is apparently $60 below the actual price per tire. So I of course asked him to do the work. When I came back, I was being charged $120 more than I had been quoted. I had to sit and wait for about half an hour but Brandon cleared it up and made sure that I got the price that I was quoted over the phone, and he worked very hard to do it. Great guy and I will definitely be returning because of him.
★★★★★ 2 weeks ago

Unknown Person

DO NOT GO HERE!!!! THEY WILL MESSED UP YOUR CAR
★☆☆☆☆ 3 weeks ago

Evinn

Don’t go here what so ever. A bunch of incompetent mechanics who will mess up your vehicle over a simple battery replacement and starter. And they overcharge like crazy. Pep boys in general sucks no matter where you go but DEFINITELY don’t go here. You have been warned.
★☆☆☆☆ 4 weeks ago

Monty Adams

I got new brakes for my car when I first relocated here from Southern California just over a year ago. I just got new Outer Tie Rods. Excellent work!!
★★★★★ a month ago

Tasaday Lynch

I love the family feeling of this location of Pep Boys. I had my car serviced here on two occasions and was impressed by the quick and thorough job they did in fixing my brakes, rotors, and split tire. I also didn’t feel cheated out of my money on unnecessary services. I’ll definitely be going back in the future and recommend this place to others.
★★★★☆ a month ago

Ursula Brown McCandless

It can be hard to find mechanics that you can trust. This is my second time getting my brakes serviced at Pep Boys on Howell Mill. Great work at a fantastic price. I highly recommend!
★★★★★ a month ago

Lora Stephens

My experience was awesome and well appreciated. Thanks, Pep Boys. Happy Holidays!!!!
★★★★★ a month ago

Tishawn Holloway

100% excellence
★★★★★ a month ago

Shawn Arnold

I arrived at Pep Boys around 3p for a walk in Oil Change. They told me it might be an hour before they see my car. I got the tracker text around 4:30p. The next tracker update was the inspection results around 5:48p. Can you believe I didn’t get my car back until 7:16p. No one came out to update me or explain the recommended service the car needs. A few other people in the waiting area had similar experiences with the wait time. That was my first and last time at this location.
★☆☆☆☆ a month ago

Christina Leigh

Awesome job!! Will be back!
★★★★★ a month ago

Nigel Lewis

Poor communication and very unprofessional! I had to call them for almost 2 weeks for updates on my car for repairing 2 wheels. Very awkward interaction after telling me to come pick up my car when device wasn’t complete. I try to support my community but this quality of service will deter me from any future support with this location.
★☆☆☆☆ a month ago

gabrielle Herbison

Mr. Terry got the job done and WELL done but Mr. Marcus schooled me on some need-to-know things with my car, which I greatly appreciated. As a woman, I didn’t feel scammed which is rare with many auto shops. A potential $130 issue cost me less than 10 bucks. I couldn’t ask for a better holiday gift! Merry Christmas! 🎄
★★★★★ a month ago

Contact

Address: Pep Boys, 1685 Howell Mill Rd NW, Atlanta, GA 30318 Atlanta, GA Atlanta

Phone: +14043670101

Website: Go to website