Reviews
Dione
★★★★★ a week ago
Gail Buie
I brought my car in on for tires after pick it up from Lexus for regular service, which indicated tires needed. Tires were installed at lane Ave store. When I picked up the car and drove to work, the TPMS light came on, which had not been on before and didn’t go off. I went back to the shop and told them what was happening. They checked and the tire pressure was good, but the TPMS sensor was bad. The guy that checked at first said that another guy that did the install may have damaged them, because he was off. Then the manager came and said that they were not working and needed replacing. My tires were just rotated by Lexus and recommended replacing. No TPMS light issue noted on the report. I’m not satisfied with the explanation I received and want someone on a higher level to contact me asap.
★★☆☆☆ 2 weeks ago
Lexi Rich
Horrible place to take your vehicle and get work done . They charged my warranty company $1600 to fix my issue and the issue still persist, they also broke my heater and claim it randomly went out which it didn’t . They just want money they will break your car . The workers are incompetent the mechanics are sorry . I had to file a complaint with corporate on them and the next wil be to take them to court after having a different pep boys location go over there work to see what they did wrong . Do not come to this pep boys try a different location the reviews don’t lie.
★☆☆☆☆ 2 weeks ago
Donnie Dolan
Crooks here my car broke down while out of town here 160 miles away from home and they charged me 550 dollars to do absolutely nothing to fix my car told me I needed a new ecm and turbo but all I needed was a coil pack rip offs n shisty mechanic shop here.
★☆☆☆☆ 3 weeks ago
Shameka Moore
They steal expensive things out your car, will say your car is no good but it’s most likely something minor . Don’t recommend I wouldn’t not send my car back up there for any serious work
★☆☆☆☆ 3 weeks ago
Boy Mom
Great service I went here to get my car diagnosed for a check engine light. I gave the guy instructions before leaving my car because I had to go to work the rest of the day and he followed through on it all. He called me about everything before doing anything else with the car. My vehicle was pick up by the end of day. Highly recommend!
★★★★★ a month ago
Jeremy Scott
Awful experience. Overcharged by hundreds for materials. Sketchy and rude. Extra fees and materials added on I did not request or get notified about beforehand. Created a new issue that they could not fix. Told me to just go to another shop.
★☆☆☆☆ a month ago
Martina Bradwell
Great customer service and fast service. Labor prices little pricey but overall my vehicle is running good.
★★★★★ a month ago
Charles Palanza
Great price
★★★★★ 2 months ago
Steven Villareal
Pressure check the main radiator system however did not pressure check the turbo radiator system
★★★★★ 2 months ago
Laura Bway
Scheduled an appointment for them to check my tire. It was slowly loosing pressure, so I assumed a nail. I sat there for two hours before my car was even taken to the back. They didn’t give any updates, as there was rarely someone in the lobby. They told me it couldn’t be patched (it was in the side wall) and I needed a new tire. I left and got a second opinion. The puncture was between the tread and was patched. They were friendly. But definitely won’t be going back.
★☆☆☆☆ 3 months ago
Eyvonne Berry
Great service & Fast
★★★★★ 3 months ago
Thebratt E
★★★★☆ 4 months ago
Tony Vann
★★★★★ 5 months ago
