About Business
Perro's Auto Sales and Service Center brings expert Car Repair solutions to the local community in Worcester, MA, Worcester. From Auto repair shop, Brake shop, Mechanic to complex Car Repair projects, they maintain high standards of service quality. Local residents in Worcester, MA appreciate their attention to detail, leading to a consistent 4.5/5 rating from 44 reviewers. By focusing on the specific requirements of the Worcester, MA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Worcester, MA and beyond.
Google Reviews
jazmin wentworth
★★★★★
2 weeks ago
After my car was totaled, I had the pleasure of working with Johnny and I can’t recommend him enough. From the very beginning, he was incredibly communicative, honest, and genuinely personable. He took the time to walk me through the entire process step by step, making a stressful situation so much easier to handle. Johnny was always transparent about what was happening and made sure I understood everything along the way. It’s clear that he truly cares about his customers and wants to make sure they feel supported and informed. If you’re looking for someone trustworthy who will go above and beyond to help, Johnny is the person to see. I’m really grateful for the way he handled everything and made a difficult experience much smoother. He assisted me with buying another car after all of this, and really advocated for me through insurance phone calls!
Sheree Turner
★★★★★
7 months ago
John is amazing! I am so happy I did not take my car anywhere else. My car got severely damaged from a tree that fell right on top of it. The tree damaged the roof, hood, windshield, and the whole right side of the car with the mirror hanging. The inside of my car was also damaged. My car came back looking brand new. John and his crew did such an amazing job. They detailed the inside of my car as well. Everything was so clean and nice. He truly went above and beyond. John also helped me with my insurance. He was very friendly and informative. If you need work done on your car, go to Perros. Thanks again, guys.
Raymond Marsh
★★★★★
5 months ago
John Perro continues to deliver exceptional customer service. He is a straight shooter and explains car repairs in easy to understand terms. He has worked on two vehicles I have owned. The most recent I bought from him. Recently I had to have my car towed for repair and the AAA tow company tried to tour to one of their shops. I refused and made the tow truck take to Perro's. John will be the only person that works on my vehicles. I highly recommend Perro's Auto as a high quality, fast and efficient mechanic, as well as a great place to buy a used car without the hassle of the large dealers. Perro's Auto Body and Service also delivers fair pricing and tries to find parts that are warrantied before replacing. I drive a lot on any vehicle I have. John was able to find a service contract that has unlimited miles on it, so I can continue to save money and confident in my auto purchase.
Albert Santosuosso
★★★★★
3 months ago
I went to Perro’s looking for an SUV. I took a test drive and had some minor concerns about the vehhicle. John had it up on the lift and addressed everything immediately. We drove away with our new vehiclle, registered and insured the same day. In a short time, I have come to the conclusion that John Perro is one of a kind and I wouldnt hesitate to call him when I am in the market for a vehicle, in the future. Awesome, honest, and fast.
Nancy Centauro
★★★★★
4 months ago
Owner is knowledgeable & competent. He went above and beyond expectations ☆☆☆☆☆ My "Go To" from now on~
Andrea Mackenzie
★★★★★
6 months ago
Brought my car to Perro's after being hit by another car in the rear passenger panel/ tire rim. When I picked ip my car, it looked BRAND NEW! No one would ever know that the car had work done on it. My 11 year old vehicle looks just like it did when I bought it 9 years ago! Very pleased with the services. Would HIGHLY RECOMMEND!
Fraebert Velasquez
★★★★★
7 months ago
Shout out the owner Jonny and his great staff, took care of my 2017 Q60. Had some fitment issues with my aftermarket hood and brought it back to new 🔥 absolutely loved the energy and reliability recommended anyone looking to have some work done or buy a new vehicle to go to him. Really impressed with the work and honesty of their work!
Renee Patient
★★★★★
11 months ago
Highly recommend! They have done work on my truck on several occasions, and I cannot say enough about them. They have always worked around my schedule, provided a quick diagnosis, and kept open communication throughout the process. Exceptional customer service!
Carol Gallagher
★★★★★
2 years ago
Johnny and his crew took care of us when we had car trouble on our way out of town for a long weekend. Johnny got us in immediately, explained the problem, fixed our car and got us on the road again- all for a very reasonable price! We were so lucky to have found Perro’s. Johnny was amazing. Highly recommend this place!!
marc recor
★★★★★
Edited 9 months ago
I just want to say this is the best place to get your cars or trucks serviced most convenient spot you can go to John Perro has been working on my business vehicles for the last 5 years. Very convenient reasonable prices awesome person to have on your side to work on your vehicles. Would recommend anyone to go there for service. Great prices
Andrew Green
★★★★★
4 years ago
I bought a pre-owned Lexus from John over at his shop in Auburn (also named Perro’s). It was the smoothest car buying experience I’ve ever been a part of. However, the car that I bought refused to start one day. I had the battery tested & the battery wasn’t the issue. I asked John if I could have it towed to this shop in Worcester to be looked at. He said yes & I arranged the tow. After having it looked at by a friendly mechanic named Dan for about an hour or two, the car was fixed (electrical issue) & John did not charge me for this service. I highly recommend anyone go to this repair shop. I also recommend anyone looking to buy a car to go to his store in Auburn!
Jem Wilner
★★★★★
8 years ago
Perro's is hands down the best shop I’ve ever taken my car too. Not only were they efficient, fast and thorough, Johnny and his crew gave me a great price for my repairs and went above and beyond what was asked of them. I’m extraordinarily grateful to them for their wonderful service and for their treatment of me. I walked in and was welcomed like a member of the family who has been long missed. I brought my Honda Civic in to have them fix the bumper from a fender-bender accident. They ordered a replacement, matched the color perfectly, and they checked the structural integrity of the front of the car to make sure there weren’t any larger issues beyond just the bumper. They also then checked all the fluids on my car, and cleaned my headlights so that they worked as if they were brand new from the dealership. They did this all entirely out of good will because they wanted to treat me properly. These guys are seriously great!! After that, Johnny and I got talking, and after a question from me prompting it, he gave me a thorough walk-through on the ins and out of leasing and owning cars. I mentioned about my dream car and he then graciously offered to help me with finding my next car when I need to get a new one down the line. You better believe I’ll be taking him up on it in the future! Johnny, a huge thank you to your team and especially to you for going beyond believe and truly treating me like one of the family. Look forward to seeing you all soon!
Megan Shaw
★★★★★
3 years ago
Getting into an accident is a stressful event. From the start, John was professional and thorough which helped ease my anxiety. He walked me through all the repairs and kept me informed each step of the way. During the last few months there have been shortages of auto body parts as well as long wait times for shipments. John went above and beyond to find all the parts needed. He also made sure all the issues were addressed and fixed properly. He worked directly with the insurance company and adjuster so I didn’t have to which took that stress off me. My car was brand new and when I got it back, it looks like the accident never happened. I’m very happy with the repairs and grateful for John’s help.
Eric Henneman
★★★★★
10 years ago
I couldn't disagree more with the other reviews. I have been doing business with the Perro's for years and have not only bought my cars from them, but also have them serviced post sale by John and his crew. John is a one of the most thoughtful and honest guys I know. I never give a second thought on whether or not what he is saying needs to be done really does. I have both my mechanical work and any body work I need done performed by Perro's. I have 4 cars currently and they fix them all. I recommend them highly.
Elizabeth Irwin
★★★★★
5 years ago
John and his team made a bad situation better. My car died for the second time in a week when Perro’s got the car from AAA. Within the hour John had called with an update, and assured me that he would find out what’s wrong. He made sure my car was running to the best of it’s ability before giving it back to me. Very friendly and a pleasure to work with. Will use his services again!
Alex Kachajian
★★★★★
3 years ago
I was with Mr Perro while he was working on my car, I can tell he has a passion for his work and he got my car looking brand new again, highly recommend if you want good work done. He got the work done in a timely manner and got it done with the insurance company easily
Megann Carrion
★★★★★
6 years ago
I have been coming here for the past 2 years now, and I am never dissatisfied. Johnny and the guys make sure to take care of my car from bumper to bumper. Never have I had him over charge or have me do anything that is not necessary. I have found my permanent mechanic and place to take care of my car
Sandra Soffen
★★★★★
7 years ago
I live down the road and have driven by here multiple times. When my car started overheating I dropped it off and could't be happier with the service I have received. Not only did they explain everything to me in detail but they made sure I knew all of the options and the cost involved. The shop contacted me directly on anything as well as just to make sure I was in the loop. Should I ever have an issue with my car again I would definitely go back.
edward czyrklis
★★★★★
5 years ago
Johnny was really helpful, very informative and would recommend. He had me in and out of the shop in no time and the work they do is fantastic. Really went the extra mile to explain and ensure that their shop does the best work and it shows. Even called me after the fact to make sure I was good. Would highly recommend.
jose dejesus
★★★★★
6 years ago
I got into an accident where I slid on ice and hit a pole with my car. Johnny helped me and told me what was wrong with my car as well as told me what I could do to fix this problem. and since I had no ride home johnny got me a ride back to my house as well. It was amazing costumer service as well as a very positive energy.
