About Business
Peterson Automotive is a highly-reputable Car Repair service provider based in Eau Claire, WI. Peterson Automotive covers all facets of the Car Repair industry, with a focus on Auto repair shop. With over 63 reviews and an average rating of 4.5/5, Peterson Automotive is a trusted name in the industry. Their presence in Eau Claire, WI ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Brad Rekstad
★★★★★
a month ago
The team at Peterson Automotive exceeded EVERY expectation when it came to repairing my vehicle. Misdiagnosed by a dealership, Eric figured out the issue without flinching. Thankful to have heat in my truck again!! Ashley was in constant contact to make sure I was comfortable with every step the team was taking. Quick turn around as well!! Wish I could rate them 10 stars!!
Paul Haugen
★★★★★
2 months ago
Did my front axles for half of what I was quoted. Found that I didn't need front alignment when they could easily have done it and charged me. Super honest and does it right.
Noah
★
☆☆☆☆
Edited a year ago
Been going here for about a year for oil changes, tire rotations and maintenance. Haven't taken the car to another mechanic in a long time. In late May / early June was last oil change and tire rotation. My car has Honda OEM wheel locks/ lug nuts. I leave the wheel lock socket tool out each time for the mechanic to use. Today I noticed front drivers wheel does not have all the normal/original wheel locks/ lug nuts on it. 4/5 are correct but one is different. It appears to be regular small lug nut that was also very loose. Was able to loosen it with a very small hand rachet and little effort. Im not sure what happened to the original OEM Honda lug nut maybe it was damaged with an impact or lost. If i was informed one OEM lug nut was damaged/ lost it would not have been an issue as I have spare OEM Honda lug nuts in my glove box. Lastly, I understand that my car is 14 years old and has 170,000 miles, but this is not cool. This is unsafe. The pictures clearly show the difference between my OEM Honda lug nuts and the small lug that was put in place instead.
KUSHCLOWNS PRODUCTIONS420
★
☆☆☆☆
6 months ago
Don't ever come here because they will not check your vehicle and let alone use, used parts or defective parts. Crazy how family members love to ruin other family members lives let alone our vehicle. If our vehicle get torn apart I'll let my two lawyers talk to you guys about it. Everything is under warranty so fix it or get sued you let me know.
Tina Flatten
★
☆☆☆☆
a year ago
Avoid this place at all cost! DO NOT RECOMMEND ** Ladies- stear clear! I had heard great things about this place...little did I know there are new owners now... and, unfortunately was let down. I asked them to do an inspection on my vehicle prior to a trip. I was told I needed new brakes all the way around... Wanted to charge me almkst $900 to change my brakes however, I was suspicious they didn't need changed. So, I pulled the tires and realized I had almost 50% of my brakes left. I was told the front was 5%, and back was 10 or 15%- need to be done now! Just to make sure I wasn't going crazy, I took it to another professional who confirmed my discovery. Very disappointed. My wife and I have spent almost 1000 here in the past few weeks and this is how we were thanked. Absolutely absurd place to do business. When I called to report the error I was told " I'll let them know". I will not be back. Save your self the hastle and go some place honest. 🤦♀️
Elizabeth
★★★★★
2 years ago
Peterson has taken care of both mine and my husband’s cars after a string of major car issues. We’ve been able to call and get in same day. Everything is priced fairly and I realized how much I’ve been overpaying elsewhere. They’re honest, real, and good people. Would recommend anyone to go there
Stan DeMotts
★★★★★
a year ago
Great place. Had not been here since new owners. Recently I had a nail in my tire. Took it in to fix. They took a quick look and found it was not punctured. Didn't charge me. I will definitely go here again. Honest people!!!!
Andrew M
★★★★★
6 years ago
Peterson does guaranteed great work at an inexpensive price. I've gone to several repair shops in Eau Claire, and Peterson has always had the best prices for whatever repair I needed. I really appreciate that they guarantee their work as well. I had a small issue with a tire install, and after a brief conversation with the owner Eric Peterson, we worked it out quickly and they covered the fix and upgrade to a better tire. That kind of customer service and guarantee is greatly appreciated, and not something you'll find at all repair shops. Support a local business, save money, and feel good about the work!
Jose A. Sandoval
★★★★★
5 years ago
We're new to the Eau Claire area and Peterson Automotive was highly recommended to us by a friend. We went in and Brittany was so nice and friendly & treated us like we were family! They ran test and figured out the problem. They finished the work we needed on our Ford F-150 the very next day. We defiantly recommend Peterson Automotive to EVERYONE!
Nick Grunseth
★★★★★
4 years ago
Always great service and advice. If you make an appointment with them, you can count that your vehicle will get in on time and done within a reasonable amount of time. They do not try to push a sale; rather, they present the issue with facts a give options. I was looking for an independent mechanic for quite a while. I've been going for 8 years now.
ashley eckwright
★★★★★
6 years ago
These guys did an amazing job with my car. Even though I didn't know what was wrong with my car (front end was all I knew) they were quick to take a look and when they called me after inspection, they were honest and helped me to understand what work needed to be done. Well priced as well. I will never go to any other shops in eau claire. I highly recommend PETERSON AUTO! THANK YOU!!
Sue Holm
★★★★★
3 years ago
Fixed a code on the dash for about $25 caused by low battery from not driving the vehicle for a few months. The dealership wanted $140 just to look at it. We really appreciate the honest great service.
Tom Kuhn
★★★★★
2 years ago
These guys are great. I've going to Peterson's for years and was so pleased that he moved to the north side, much closer to my home. You can trust that they will fix the problem and not try to up sell!
Zackary Iverson
★★★★★
6 years ago
Awesome mechanic shop! Eric is a super friendly down to earth guy and can be trusted. Have had issues with dealership mechanics trying to drain every penny out of me for car issues in the past, skip them and take your troubled car to Peterson Automotive.
Mark Stuve
★★★★★
7 years ago
I had a part fail 3 weeks after the warranty was up. The young lady behind the counter made a call and I walked out with a working truck and no charge! Peterson's has done other work for me and everything has been prompt and fair, I highly recommend them!
Krystal Larson
★★★★★
10 years ago
I have had very awesome service with Peterson Auto. Eric was a referral and has proven to be very dependable and talented at what he does! Eric is a straight shooter and very honest. He has recently saved me from a auto disaster regarding work done at another Eau Claire location. I am thankful to have found Peterson Auto and would strongly refer anyone/everyone to them. Keep up the great service! Krystal Larson Eau Claire, Wi.
Crystal Erickson
★★★★★
a year ago
Excellent service and great rates! Knowledgeable and down to earth. Can talk through an issue and get to the bottom of it. Service has always been prompt. Highly recommend.
Jami La Haye
★★★★★
6 years ago
Great place! I had a dealership try to get me to pay so much money for something that did not need fixing. I brought it to Peterson Automotive and they were honest about what needed to be fixed and my car was fixed in no time. I will be going here for all future car issues.
Jake Perz
★★★★★
3 years ago
I’ve been taking my fleet vehicles to Peterson’s for a few years now. Eric and his team provide nothing but excellent service that always exceed my expectations. Always fair priced, and they don’t try and up-sell you on something you don’t need
Adam Rud
★
☆☆☆☆
6 years ago
They quoted me $45 for an inspection they kept my vehicle all day made up a list of stuff that was fine after I brought to another shop to have inspected was not happy when I returned the next day to have been charged $85 just to have an inspection done I will not be going back to them.
