Reviews
Sam Botts
Brandon did a fantastic job making the interior of my 28 year old Tacoma look new again! It was no small feat, my seats and carpet were VERY dirty!! It was easy to set up an appointment and Brandon is very personable and easy to work with. Highly recommended for your car’s detail and customization needs!!
★★★★★ 7 months ago
Jason M. Herman
Wanted an ozone treatment for an odor in my car.Brandon was great explaining the process and answering my questions. Once done, he did a walk through of my car making sure I was happy.
★★★★★ 4 months ago
Lane Litton
PLSM recently detailed my Esclade. Great service and attention to detail. Trust plsm with all your auto needs. Very easy to work with and trustworthy. Will do business with again!
★★★★★ a year ago
R Young
Excellent work on my 42 foot 5'th wheel RV. Shinier than when I bought it new from the factory 4 years ago. I have had it buffed/cleaned and detailed several times but no comparison to PLSM! Loved it so much I asked Brandon to do my 3500 Ram Truck. Shined beyond belief. I wouldn't hesitate to hire his services. Honest and Hardworking.
★★★★★ 2 years ago
Haley Parker
This is the weirdest booking experience I've ever had. I called last week and asked if they could clean a few spots in my small camper van and he asked me to send photos via text. He texted back after I sent the photos and said he would work on an estimate and I called him late the next day to go over it. He said he would ring it in as an suv and then just charge about $75 more. I asked if i could drop off my van tuesday and he said that would be fine but he wouldn't be able to get to it until wednesday. I said that was fine and assumed that meant i had that spot on wednesday booked. Everything was great and extremely friendly until then. Then I got the text in the photos out of the blue on a Sunday that i felt were very passive aggressive. A simple "hey, dont forget you need to book online" would have been fine. But I didnt even know you could book online and was under the assumption that our phone call was me booking. Weird how it went from a super positive experience to feeling super scammy.
★★☆☆☆ 6 months ago
Zac Vomund
Looking for the best detail service around Columbia? Give Brandon Jones a call! Top notch service and experience was an understatement. professional from the very beginning to the end and will send anyone else that’s looking for that kind of service his way! Brandon, thanks again my dude!
★★★★★ 5 months ago
Tim Brown
I have a 2013 Toyota Tacoma that I purchased in 14.. have not done any outside work on it other than just the normal car washes.. I took this thing to Brandon and he put a shine on this thing that looked like it came right off the dealership lot.. amazing!! If your vehicle is important to you and you want something done, really nice to it. I definitely recommend taking your vehicle to Brandon.. he will definitely take care of it. And treat it like it's his own... 10 Stars!
★★★★★ 7 months ago
Raiyan Yousuf
Brandon does very thorough work. He appreciates the science behind everything he does and this results in a very high attention to detail in his work which I appreciate. Highly recommend PLSM for any detailing needs in the CoMO area.
★★★★★ a month ago
Bruce Arnett
Brandon did a great job on our van! We couldn’t be happier! Plus, he was friendly and took a lot of pride in his work. Would highly recommend.
★★★★★ a month ago
Mel Kress
Brandon at PLSM Customization is exceptional! He's incredibly honest, trustworthy, and went above and beyond to address my needs. I needed an ozone treatment for my car that had developed a strong odor after being in storage for several months. Since being pregnant made me extremely sensitive to smells, Brandon completely understood my concerns and was incredibly thorough in eliminating the odor completely. He was also very thoughtful about not overdoing it with products that might create new smells I'd react to or could be concerning for my pregnancy. He was also very accommodating with scheduling. My husband was so impressed with the quality of service and attention to detail Brandon gave me that he had his car serviced here, too! I highly recommend PLSM Customization for any car detailing needs - you won't be disappointed with Brandon's genuine care and outstanding results.
★★★★★ 7 months ago
Stephen Bybee
Brandon at PLSM Customization transformed the dirty, grimy, work-stained interior of my 13 year old Subaru Outback into a clean, fresh, showroom-ready car. Thank you Brandon for your incredible hard work and your professional, friendly attitude!!! I will definitely use this locally-owned, Columbia business again (and again!)!!
★★★★★ 2 months ago
Anastasia Pottinger
Very friendly and thorough. Brandon was on time and did a fantastic job detailing my car. He explained what he would be doing and the. Had me take a look before charging me anything. I’ll definitely be going back.
★★★★★ 2 months ago
Olivia Gott
Premium Interior & Ozone Treatment I recently had my car's interior detailed at PLSM Customization, and I couldn't be happier with the results! From the moment I contacted them, their customer service was top-notch, providing me with all the information I needed and even accommodating my schedule for the appointment. The pricing was fair, especially considering the thoroughness of the job they did. Every nook and cranny was meticulously cleaned, and the attention to detail was evident throughout. I love the smell of the Ozone Treatment. I highly recommend them to anyone looking for professional interior detailing services. Thank you, PLSM Customization, for exceeding my expectations!
★★★★★ a year ago
Princeton Callaway
PLSM Customization recently detailed my Range Rover and did an amazing job. The car looks brand new, I have no complaints at all. Customer service was top tier, he made sure to communicate with me on every detail of the car and the pricing was fair. Would definitely recommend him if you need your car taking care of 10/10!!
★★★★★ a year ago
Alex Shea
Brandon did an outstanding job from start to finish. He handled wet sanding on a couple of problem areas, completed a full paint polish in preparation for ceramic coating, and then applied the coating itself. He was professional, responsive, and communicated clearly throughout the entire process. He worked with my budget and desired outcome, set realistic expectations up front, and was straightforward about cost and timeline. No pressure or upselling — just quality work and great customer service. I wouldn’t hesitate to recommend him to anyone looking for high-quality detailing and will absolutely be back.
★★★★★ 2 months ago
Dustin Kress
Brandon does honest, exceptional work and consistently goes above and beyond expectations. He was able to meet our tight deadlines while still delivering high-quality results that exceeded what we hoped for. The wrap job and spoiler installation he completed are excellent - they really transformed the look of my car. As an added bonus, he was also able to completely eliminate the mothball smell that had developed after storing my car for several months. Brandon's communication throughout the process was excellent - he kept me updated and explained everything clearly. His attention to detail and professionalism make him stand out, and his pricing is fair for the quality of work you receive. I would highly recommend him for any detailing work or automotive services your car may need. Brandon has earned a loyal customer, and I'll definitely be returning for future work!
★★★★★ 7 months ago
Jinny Thompson
The best car detailing I've ever had! Easy to schedule and the has times that worked for me. My car looks like new. I highly recommend PLSM customization. He also does touch up work on vehicles and cleans rv's also. He has different plans for different budgets! Checkout his website for all of his services. I will for sure be getting all of my detailing done with PLSM.
★★★★★ a month ago
Autumn Lungstrum
Highly recommend PLSM! He did such a fantastic job on my truck. Great service and quality from such a kind human. I will absolutely be back. Thank you again for taking such great care of my grandpas truck it truly means the world to me that you took the time to make it look so great.
★★★★★ 6 months ago
Phillip Hotchkiss
I had an awesome experience with Brandon and PLSM Customization. I brought in my 2025 CR-V for a premium wash and it came out looking good as new when he was finished. He was super friendly, communicative, and obviously has a passion for doing great work. His prices are competitive and I was able to get scheduled quickly. I would highly recommend PLSM Customization to anybody looking to get work done on their vehicle!
★★★★★ a month ago
Jason Thornhill
Highly recommend. Great communication and explanation of the work he did. We had an exterior wash and premium interior wash and my son‘s newly purchased owned. Nissan looks like a different car.
★★★★★ 6 months ago
