About Business
For professional Car Repair care in Lynn, MA, Lynn, look no further than Pride Motor Group. Their team excels at delivering top-tier results for Car dealer, Auto body shop, Auto parts store and related Car Repair needs. Their customer-centric approach has earned them a 4.2/5 rating based on 487 pieces of feedback. They have become an integral part of the Lynn, MA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Lynn, Pride Motor Group is ready to assist with your next project or repair.
Google Reviews
Mike Provost
★★★★★
2 months ago
I had a great experience with Pride Kia and specifically with Joe. The process was straightforward, respectful, and refreshingly free of games. Joe understood early on that I had done my homework and was simply looking for a fair, transparent deal. He didn’t try to over-sell, pressure, or play pricing games. That approach earned my business. The same professionalism carried through to the finance process. Options were clearly explained, I listened, and when I declined, there was no pushback or strong-arming. The focus stayed on what made sense for me, which I respect. This vehicle was a gift for my wife, and Pride Kia made the experience easy and positive from start to finish. Because of how we were treated, I would absolutely return as a customer and recommend this dealership to anyone who values a no-nonsense buying experience.
Lyn Caissie
★★★★★
3 months ago
I brought my Kia Soul in for service work and also to have my interior detailed. I dealt with Chris DeFelice. Chris is a kind,wonderful, professional, who knows his shit and knows how to treat a customer! This is not my first time dealing with Chris and it sure won't be my last. Thank you Chris you deserve a 10+
GJ M
★★★★★
a month ago
Ant in the service department in Lynn was exceptional. Ant had me in and out in under an hour for an oil change and wiper replacements, oh and they replaced every filter the wife’s Telluride has. 5 STARS for the service team in Lynn. It’s NEVER been an unpleasant experience. 🤷🏽♂️
cindy reppucci
★★★★★
6 months ago
Recently, my service appt was scheduled sooner than I had even hoped for. My car was taken immediately upon my arrival and returned with oil change and tire rotation completed within and hour. Then washed and vacuumed, being returned to me in much better condition than when I arrived! I highly recommend Chris and the entire service team at Pride on the Lynnway!!!
Patricia Vicente
★★★★★
5 months ago
I recently purchased a 2026 Kia Seltos which for a mid-size SUV, it's a great driving car. I also have to give kudos to Permaul the salesperson person who patiently helped me, and made everything so easy.
Cristina Meneses
★
☆☆☆☆
4 months ago
This is one of the worst places I have ever experienced bad customer service. I have been given the runaround for two months about money owed to me and it is absolutely insane. Every time I called I got pushed onto someone different then I was told by multiple people that everything was all set and that the check was mailed out. Well here it was again two weeks later and I call and now it’s saying that it will be sent out today. Absolutely ridiculous. This is their last shot or I will be calling the bbb. Stay away from this place if you can.!!
Denise Papasodora
★★★★★
5 months ago
I have worked with Phil McCabe on my last two leases. He worked within my budget and I am very happy with my new Kia
Jasmine Bracero
★★★★★
4 years ago
Despite the bad reviews which made me hesitant, I over-all had a good car buying experience. Phil was amazing and helped me get into the perfect car that fit my budget and was determined to make sure that I left with the vehicle that day (which I did)!! Marcelo the finance manager was an absolute gem. Super friendly and made sure I understood everything we were going over. Not once did I feel pressured and everyone there was super friendly! I do recommend this dealership!
Jeremy Kincaid
★★★★★
a year ago
Very easy to work with and straight forward. Had a deal in place before showing up and once on site the process was very smooth thanks to Sales agent Dillon and the rest of the team. From out of state and car was delivered without issue. Overall best experience buying a car I have had.
Denis Oliveira
★★★★★
5 months ago
Joe was very professional, attentive, and made the process smooth and easy. The dealership was welcoming and the overall experience was positive
JAY REALUBIT
★★★
☆☆
Edited 4 years ago
Had some issues regarding a lease at this dealership. Initially wrote a full review with 1 star rating but after speaking to Pride Autogroup Management and correcting the issue, I updated my review as a sign of respect to the company for fixing the wrongdoing. Overall, I think it’s important to have transparency and honesty in this business and I hope the incident that happened becomes a lesson learned from everyone.
Denise Carino
★
☆☆☆☆
8 months ago
This is going to be a long one...but the take away is DO NOT BUY A USED CAR FROM THEM! So many things wrong, so many lies...awful customer service. Sold me a car, wasn't cleaned, safety inspected or serviced. Damage to rear bumper that happened after I looked at it...surface scratches not buffed out. Rear wiper rubber hanging off. Inside didn't smell clean. The day I took possession the main warning light went on and the needs service notification said it was -350 miles past due......Also can NEVER get in touch with sales manager...MAILBOX IS FULL...lol. Sales person said one thing then said she didn't...my zip code was incorrect as well as my email...I have documented everything and will be taking legal action if these things are not fixed. The only good thing about PRIDE is Ben in the finance office. I will amend this review after I bring it in on July 9. It may be better, it may be worse.
Michelle Rosas
★★★★★
6 months ago
Had a great first experience! Phil was a great seller, very efficient, super helpful and made sure I had everything I needed. Go with Phil he will hook you up with the best prices!
Marion Guiffre
★
☆☆☆☆
8 months ago
I leased a vehicle from Hyundai Pride Motors in Lynn, MA. Salespeople were great, then all of a sudden they weren’t available. Few months later I drive down for a service and find out they are no longer in business. Where do I go now for my service on this leased vehicle. No notice whatsoever.
Andrea Savino
★★★★★
a year ago
As soon as we walked in, we were greeted and taken care of. More specifically, we were paired with Dillon and he instantly eased my anxieties about the car-buying process. This was my first time buying a car and it was delightfully pleasant- mainly due to Dillon's very calm and present demeanor. I had the preconception of "sales sharks" and he debunked that stereotype right away. We connected well with Dillon and he made the whole experience enjoyable, taking his time to answer our questions and sit in the car with us to help us connect to the app, etc. I love our new car, its modern features, and am so happy with our 2025 Sportage PHEV purchase!
Fidel Kalombo
★★★★★
3 months ago
Joe was an amazing sale consultant, responded fast, very understanding, and made it easy to purchase car!!
Manuela Stevens
★★★★★
a year ago
We bought our first KIA ever with Joe from Pride. It was a fantastic experience from test-driving, advising what we need and want, help with trade in to the purchase! Smooth sailing, best customer service and fast efficient process from beginning to end. Thank you so much, happy new Kia owners now!
Karen Marie
★★★★★
a year ago
This was an exceptional experience. The sales consultant, Dillon didn't just try to sell me just any car, he listened to what I wanted and I got exactly what I wanted. Andrea in finance didn't try to baffle with me with double talk about the numbers it was all straight forward and understandable. I was listened to and respected from the time I walked into the showroom until I drove off the lot with my fancy new SUV.
STACEY LANDRY
★★★★★
9 months ago
Bought my first car with Joseph and he makes the experience so smooth and easy! He helped work with me to get me exactly what I went in looking for! Wonderful first time car purchase!!
James Rowe
★★★★★
a year ago
Thank you once again to Christopher in Service Department. Always helpful and aggressively keeps customer aware of what's happening with their vehicle. Pride is by far the best KIA Service center around. Thanks guys keep up the great job.
