Prior Auto Service

S Çlårk

★★★★★

a year ago

Bill is great! I needed a new catalytic converter and he found me a high quality one for $700 less than another shop quoted me (Xpert Auto in EP). After picking up my car, I decided to complete a few outstanding recalls at the Hyundai dealer. They discovered a ripped and leaking front axel. I called Bill and asked if he could help/if it was possible he had accidentally ripped it. (Now the dealer may have been the culprit, no way to know). Nevertheless he did the entire (about $1k) job and even refused for me to pay half! I feel bad he ate the cost but also really appreciate the gesture. So I fully recommend Prior Auto.

Erica Steckert

★★★★★

a year ago

He let me swing by yesterday to take a quick look despite being swamped. Had me bring my car back today to get a better look at why my engine light is throwing this code. He was able to talk to me intelligently about the structure of the engine without making me feel ignorant. Have heard Nothing but good things from my friend at local auto parts store. I will absolutely will be returning in the future!

Bill Lambert

★★★★★

5 years ago

Bill at prior auto is great guy to know when it comes to servicing all types of vehicles he specializes in Jeep but has also serviced my Motorcycle and autos. He is extremely professional and goes above and beyond to insure his customers are happy when they get there vehicles back. If your look ing for an honest hard working mechanic Bill is your man.

Mike Florio

★★★★★

5 years ago

If you want honest work and great prices, Bill is your guy. He’s done work on my favorite toy (2002 grand Cherokee) and my wife’s Toyota Venza and every time it has been a pleasure to do business with Bill. When my wife goes to pick up her car he explains what work has been done and shows her the old parts which makes her feel like she isn’t getting duped like you would with other mechanics. I wish I could give 6 stars.

Steve Bouley

★★★★★

4 years ago

Bill is the Jeep mechanic everyone is always looking for on Reddit. He’s professional, he knows Jeeps inside and out. He’s not lazy. And he’s reasonable. He takes his work and takes his work on Jeeps very seriously. I have gone to him several times to reverse some work, and fix a new problem and Bill takes the time to teach you what the issue was and how he fixed it (if you’re into that kind of thing). 5 stars.

Sandy Connor

★★★★★

5 years ago

I am so thrilled to have been referred to Bill at Prior Auto Service. He's done two repairs for me, and his service and the quality of his work were above and beyond each time. Finding a reliable, honest and highly skilled mechanic isn't always easy. I'll be sticking with Bill, and highly recommend him.

Kathryn O'Keefe

★★★★★

2 years ago

I would definitely recommend Prior Auto Services! Another garage said that I needed to replace my entire engine. Bill was able to fix the problem and saved me. He knows his Jeeps 🙂.

Jeani

★★★★★

6 years ago

Bill the owner was able to diagnose the problem I was having with my car that the dealership wanted to over charge me way too much for. He had my car repaired and back on the road in a day!! I was fairly charged and he stands behind all of his work. Just a really honest & nice guy.

Joseph Picone

★★★★★

5 years ago

Mr. Prior is THE Jeep professional. There isn't anything he can't do or fix. He treats his customers like family. Prices are very reasonable. I won't take my Jeep to anybody else. 10/10 would recommend!

Zark Mellers

★★★★★

5 years ago

My beloved 1998 Jeep Cherokee had a long list of problems that were related and seemed dire. I took it to the regular mechanic who didn't have any answers despite exhaustive diagnostics. In desperation i took it to a dealer who couldn't find the problem, then took it to another dealer who shrugged and said there really wasn't a problem. I resigned myself to the need for a new engine and started calling around. Dead Jeep (part source, look them up) in Cumberland refereed me to Bill At Prior Service. He had it figured out in a couple hours. The Cherokee was 30% more powerful when I drove away from Prior and all the related issues have vanished. I think Bill is the Jeep whisperer or a Ph.D of Jeeps, or something.. Super pricing too.

Aiden Howard

★★★★★

8 years ago

I brought my TJ to Bill with some serious issues. He helped me out, his prices are more than fair, and he didn’t leave me without a vehicle for more than a day, which he could have. If you have a Jeep I wouldn’t bring it anywhere else. I live on the south shore of MA now and I still think of bringing my Jeep 50 miles to Bill. He knows what he’s doing.

J P Palzkill

★★★★★

6 years ago

Bill was recommended to work on our daughter's 2002 TJ after losing the engine to a cracked head while she was at school. Coordinated everything with Bill from Chicago. Honest assessment and straight answers to get the TJ moving again. Couldn't be happier with our overall experience.

William “William” Wang

★★★★★

3 years ago

This is a DIYer friendly shop! Bill is willing to walk through the job with you. He is the only person that’s going to do the job, so the quality can be guaranteed. He will also give you advice on jobs and maintenance.

Ray Henderson

★★★★★

5 years ago

Amazing shop. Took the liberty here after I screwed up putting the oil pan back in. I was taken care of same day with professional service and some great advice. Best part of all the bill was half the price all dealerships were charging. Better service than dealer and half the price seems like a no brainer to me. Thank you guys

Jason Pannone

★★★★★

6 years ago

My experience was excellent dealing with prior service he took good care of me on the price and my vehicles is running great thanks again bill. great guy I highly recommend him to everyone

Hsiuan Chen

★★★★★

5 years ago

Very good service and did a great job fixing my alternator (Toyota Camry). Highly recommended.

Jay Peasy

★★★★★

8 years ago

Bill is great with Jeeps and has been amazing fixing the various problems I've had.