Mana Kings

I had my 2018 Elantra fixed here after a deer strike and I could not be any more pleased! Jessica was SUPER helpful in getting everything coordinated and done in a timely manner!! 10/10!!
★★★★★ a week ago

Geovana Duo

Friendly staff, great work on my vehicle
★★★★★ a month ago

April Taylor

They did my auto body repairs but sent in to car fax that my car was totaled. It was never totaled they fixed it. Now my car fax says my car is worthless. Horrible company. DO NOT USE THEM.
★☆☆☆☆ a month ago

Diana Junco

OUTSTANDING customer service and technical expertise at Priority Collison Chesapeake!!! Everyone I interacted with, from the front desk reception to the technician was professional, friendly, and customer oriented. Everyone seems knowledgeable and experts at their jobs. The shop is towards the back of a dealership, but well and conveniently situated next to a rental car location. Special THANK YOU to Jett for answering my questions and the minor repair! I would definitely go back for any future body shop needs. I highly recommend this body shop!
★★★★★ a month ago

Jamie short

AWESOME service with the sweetest woman named Michelle! Top notch work!
★★★★★ 2 months ago

Nancy Lazaro

We had two our vehicles repaired there in Freedom ,when they repaired the dent on my honda pilot the paints are not even at the same time my other vehicle also got hit & geico recommended a bad repair-shop like them. They made the paint of my Supra really bad coz there’s a lot of bubbles on the hood which the only problem was a little dent at front (they painted the whole hood & they mess it up really bad) When we are telling them about it they are saying there is always something that we are complaining and they are talking bad behind us. They did not even wash up the car it was really dirty. This is the only collision shop that does not wash up or clean up your car after the repair to remove all dirts during repair before they give it back to you.
★☆☆☆☆ 2 months ago

Ginger Conner

Great experience with recall paint repair. Representative Ionna Bohny was professional, polite, and great with keeping me informed with process & progress. She is a true asset to this business!
★★★★★ 3 months ago

Jen C

★★★★★ 3 months ago

Nick Jacovides

I had an incredible experience with Priority Collision. They did a great job on my vehicle. The general manager Wes Cummings is absolutely incredible and Jett my contact there communicated great with the insurance company and with me. I highly recommend Priority Collision!
★★★★★ 4 months ago

Olivia Williams

★★★★★ 6 months ago

Private Private

Do not go here if you are a woman. They will talk to you like dirt and mansplain to your face. They are very disrespectful. They lie about completion dates. You will have to have a man interact with them. It’s as simple as that. Wes Cummings needs to be fired. He is the worst of them. Shame for keeping him on your team!!!
★☆☆☆☆ 7 months ago

Clifton Nathan III

★★★★☆ 7 months ago

David Reddick

Please do not waste your time dealing with this establishment; trust me, they will certainly make waste of your time! It starts with Priority Ford unfortunately. I didn’t choose this place, Priority Ford sent me to them when I needed some scratches and a small dent remover from my vehicle. I had to drive a distance to Chesapeake to drop my truck off; I 30 mile round trip. I knew I was in trouble when a guy name Mark said the dent above my rear door was caused my a baseball or golf ball….really Marks! 1 inch wide and 1/2 inch deep, wedged shaped. Hardly made by a ball! Next up was several conversations over the phone with a Michelle, a woman who lies every time her mouth moves. She said she had spoken with my insurance company, she hadn’t, she said she would return my call after speaking with my insurance company…this didn’t happen either. Worst of all after 10 days my truck stayed parked in their parking lot. My last call to this Michelle went straight to voicemail. This nightmare started on May 12TH. On Thursday,May 23th, I called my insurance company and demanded this claim be canceled. They agreed and sent me a list of 11 other repair shops near me. My free rental car service ended June 1st. I can’t get those wasted days back. So please, save yourself the hassle and frustration provided by this business. They definitely don’t care about your needs, concerns and definitively not your repairs. And get this, they sent an estimate to my insurance company this morning, May 24th!
★★☆☆☆ 8 months ago