Pro Tech Auto Repair

Stephanie Monde-Brooks

★★★★★

9 years ago

I have always taken my car to the dealership to get maintenance done. This time my cousin reccomended Pro Tech Auto Repair. I was a little hesitant because I drive a luxury car. I went there yesterday morning for a brake job. When I arrived I was greeted by Larry and asked what service I needed. I told him I needed my brakes done because they had started making a noise. He let me know he would look at it and let me know what work needed to be done. It took I would say about 15 min for him to let me know what needed to be done and even that my tires needed to be rotated. I work retail so I believe I can read people pretty well. He seemed very knowledgeable and even showed me the parts that needed repair and what they should look like when completed. This is a family owned shop and it shows because they show that care and concern unlike other places that could care less. Needless to say I am very happy with the customer service and the repairs done to my vehicle. This will be my new place for any future repairs I need done to my car. Thanks again Larry!

Dre Ferg

★★★★★

2 years ago

I will be coming back due to the EXCELLENT service rendered by one Larry Brooks. Larry was very honest and forth coming with his work as well as his advice on other things that needed attention on my vehicle. Thanks to my brother from another mother, one Khary Mills, he's the reason I came across Larry.

William Hall

★★★★★

9 years ago

I took my car to 4 different places they all charged me to diagnose what was wrong with my car unsuccessfully. Someone recommended me to bring it to Pro Tech Auto Repair. Their diagnosis was a bad computer, I was very reluctant to pay to have it replaced, I could not afford to continue to take it to places and not have it repaired properly. I pick my car up 2 days later it has been perfect ever since. My opinion they saved me thousands of dollars in costly repairs that would not have fixed the job.

Giovanny Jean

★★★★★

8 years ago

Always great and affordable prices. Oil changes are very quick and most repairs get done surprisingly quickly depending on difficulty. These are true professionals and you can't go wrong bring your car here.

joe P

★★☆☆☆

12 years ago

Early April of 2013 I stopped by to get an estimate on a valve cover gasket job on my suv. I met Burt who was very friendly and gave me a price of $220.00 for the job. I returned on the 11 of April and left my car with Burt. I was told it would be ready on the 12 which was good. I returned the afternoon of the 12th to pic up my car. Besides missing screws, which Burt assured me were only for a support function and necessary for performance and the gasket leaks were fixed.So I took Burt at his word. Later that day I was driving and went to use the cruise control on the highway, as I always do, and noticed that it wasn't functioning properly. I took it to Burt the next day and he located the issue. The cruise control components were broken. It looked like someone just removed the pieces carelessly. Burt informed me that he did not work my car and that it was sent to another shop (His brothers shop. Same name, but on Hallandale Bch Bld, just west of 441.) He to me no problem and he would call his brother to inform him that I was going to bring the car in and to remind them to find those missing screws also. I got in my car and drove to his brothers shop. I arrived and waited in the front lobby. I waited...Waited and waited some more as every employee and even the owner (Burt's Brother), completely ignores me as they walk by and talk amongst themselves. After about 25 minutes I got up and started to walk around to maybe grab their attention. Didn't work. I jumped in my car drove to the junk yard (Upullit) retrieved the cruise control part that they broke and replaced it myself. Cost me about $10. I am not a mechanic, but small things like this are easy enough for me to figure out. So even after I had to fix the problem myself, I was happy enough to have my car back running.Or so I thought. In the next week my car started to cut off and run rough and completely stalled me out in an intersection. Scary! I pushed my car to safety and popped the hood. I noticed that the negative battery cable was loose. I tightened it and I was back on the road. (The battery cable were removed and placed back when they did the original work and obviously they could care enough to make sure it was really tight). The following week I noticed the car still running rough. I was very concerned and called Burt. He remembered me and my car. I explained to him how His brothers shop ignored me and I fixed the cruise control cable myself and told him of the car running rough and I think that his companies sloppy and careless work might have ended up causing real damage. He took my number and said he would call me back. that was weeks ago. I opened my hood and saw steam coming out of the radiator hose. I removed the hose to find the flange crack from being over tightened (again this was removed and replaced during the original gasket job) again more careless sloppy work. Only this time the plastic piece of the flange broke off inside my radiator and is now causing major overheating problems for me. that's not all. After I did not receive a call back, I had a friend's uncle who is an instructor at a mechanical school in SF and he helped me zero in on the problem. One spark plug wire was off and one was loose. Evidence of more sloppy don't care attitudes at Burt and his brother's. My car has serious issues now and I am going to have to take the car into the dealer to have it repaired properly. The sad part is, I gave these guys a chance because they were in the neighborhood and It would be nice to have a local mechanic, but now I just warn everyone I know to BRING YOUR CAR ANYWHERE BUT HERE. this is the first review that I have ever taken the time to write, because I want people to not have to suffer from the same, poor, sloppy and careless work I received. Burt was really nice and friendly until I informed him of the problems caused by his mechanics. Then I was treated like I sabotaged my own car and blown off. To everyone at Pro Tech Auto Repair, "I hope you are treated just the same as you have treated me!" Joe

Nunya Dambidnis

★★★★★

6 years ago

I was late to work and ran over two nails. They patched one and said other one didn't need a patch. They could have charged me double but they didn't. Honest people. It took less than a minute to plug my tire. Will come again.

Paris Dynasty

★☆☆☆☆

9 years ago

I came to "pro tech"(I use this term loosely because they are expected to "protect" my vehicle and be pros at auto repair at the same time) auto to get an oil change, all of a sudden the owner approaches me and informs me that my door handle broke as he opened my door. Now I will be the first to tell you that my door handle was perfectly intact and durable before he touched my car. I let him know that he will have to place it and fix it, as if he was doing me a favor he said, "I will fix it for free only if you pay for the part". What!!!! Why should I pay for something that you broke!??? I am not one to be petty because the door handle is just $40, but it is the principle of the whole thing, that is bad business!! Now I'm stuck in my car waiting for the police because to me, this is theft, I am being robbed out of $40, a piece of mind, and my damn time!! Run far, far away while you still have a chance!!!

Fargo_1946

★★★★★

8 years ago

I just stoped at this place after I stopped at a shop down the street called stop light. Stop light told me I needed cv axle, wheel bearings and ball joints to get rid of this howling sound coming out my car. They quoted me $620 to take care of it. Pro tech assured me all I needed was a wheel bearing on one side and it would run me $190. Well I took a chance and damn it solved my problem. I'm definitely trying this place again

V Sajousse

★☆☆☆☆

6 years ago

Liars and scammers. They take advantage of women, over charging for things that won’t even take 5 minutes. The guy told me it would cost $80 just to look at car when I told him the wipers stopped working all of a sudden and most likely it’s the relay needing to be fixed. I went somewhere else the following day and got it corrected for $25 in less than 5 minutes.

itsmehlily mia,Arianna,bree,AND DENISE

★★★★★

7 years ago

Larry my man got the job done right on time and didnt even charge me an arm and leg and even through in a free fuse. Thanks larry. I definitely will be using u in the near future. No more crack head mechanics for me.

marshall wrenn

★★★★★

10 years ago

This is the best automotive shop that I have ever been in the gentleman was very nice and took care of me right away even though he had three other cars the base he stopped working on them and took care of me out in 10 minutes for a oil change and a plug for my tire!!!!!

marie Daphnis

★★☆☆☆

a year ago

I gave it two stars because of Larry. They need to keep that Burt out of the Shop. He's REALLY BAD FOR CUSTOMER SERVICE.

Aaction Transmission (Aaction Pembroke Pines)

★★★★★

8 years ago

Larry is good people and does great work. Very reputable mechanic. A Good Shop!

Elza Fertil

★★★★★

4 years ago

Alternator needed to be replaced. They offered an affordable price & timely service. Burt was Awesome, Thank you again.

Dane Walker

★★★★★

Edited a year ago

Burt and Larry are real friendly. Never over charge you and fix what they need to fix. They never try to get a extra dollar.

Jfresh StayFresh

★★★★★

7 years ago

Always good my cars and my moms car to Larry he good peoples. Get the job done and does it well .

Mad Hatter

★★★★★

5 years ago

They did a great job they even did something that I forgot to mention that needed done