Quality Mobile Auto Repair Raleigh

Jeff Jones

★★★★★

a year ago

I had a problem with my starter I went to the parts store and bought a new one I just wanted somebody to install it. They sent a professional named Tanner. He was honest and told me I didn't need a new one, the old one just needed to be tightened. Saved me a lot of money. He was quick and his tools were organized. Gave me a lot of good advice too. I had another appointment next week at pep boys,for a oil leak but they beat the price so I'm going to give my business to them again.

Brandon

★★★★★

a year ago

Tanner came out a hour after calling on a busy Saturday. He was very knowledgeable and friendly, offering advice for when I attempt to do repairs myself. Also put a warranty on his workmanship and the parts installed. Quality service at a fair price. I will definitely be using these guys again in the near future

Rawls Mundy

★★★★★

a year ago

I would never attach my name to something I didn't believe in and I couldn't wait to leave a review for these guys. Top notch customer service as well as auto service. OEM parts as requested, next day service as I called at the end of the day on a Friday, fair pricing way cheaper than a dealership would charge, at home service, not a bad thing to say. Tanner, the mechanic, was an awesome guy and put up with me talking to him the whole time. I wish nothing but great things for this local area company and would highly recommend to anyone and back it with my reputation. Keep up the good work guys. I hope to never need you again, but wouldn't hesitate to use them if needed.

Kevin Thompson

★★★★★

a month ago

Tanner and Tony are very professional kind thorough with their work

Melissa Fisher

★★★★★

11 months ago

Had 2 tires go out on a 4 hour drive. In a dually and both tires on driver back went bad. Called and they were very helpful, respectful and worked with me. Their tech was 1.5 hours out and we suggested putting our spare on to meet him 1/2 way. They agreed and we cut some of that time down. Tech was very nice. This business is local and fair.

Luke Gillenwater

★★★★★

a year ago

Tanner and Tony came out late at night to help diagnose the issue, quickly figured it out, got the part, and had our car up and running by the next afternoon. They were honest, fair, and very capable. This is the second time we’ve used them and will definitely use them again if needed.

John Casey

★★★★★

6 months ago

Tanner came out late, after hours, and swapped my car battery in minutes. Excellent service!

Thomas DuScheid

★★★★★

a year ago

My car battery died so I called Quality Mobile. Due to issues with a previous job they were running late but they were considerate enough to call me multiple times to give updates. They kept their promise of getting here to replace my car battery despite it being late in the evening. Tanner is very knowledgeable, he quickly troubleshoots issues and will answer any question. I recommend them and I will use their service again.

yvonne mankessi

★★★★★

a year ago

I had such a lovely experience getting my brakes fixed today! Thank you so much for the swift same day service! Tanner provided excellent customer service. He was beyond kind to explain all the parts and work that was being done on my vehicle. I would highly recommend him to those looking for a mobile mechanic.

Gregory Phelps

★★★★★

2 years ago

Tire blew out on the highway close to work. Luckily, I was able to make it to work safely. Gave these guys a call and they came to my job and threw a new tire on for me. Very professional and kind people 👍

Cassie Golitz

★★★★★

11 months ago

I wasn't 100% sure what was going on with my car, it turned out to be the battery. They quickly answered my call, came out in the time frame they thought they'd be there, and Tanner quickly was able to replace my battery. Friendly service from the person who scheduled me, to installation. I will surely use them again and recommend them to anyone!

Andrew Cash

★★★★★

6 months ago

Tanner came to replace my rear brakes and rotors, he was in and out within an hour, he was very professional and very knowledgeable. I highly recommend

Ben S

★☆☆☆☆

Edited 5 months ago

These guys are clowns. They overbook and try to shift the blame onto the customer. They make you wait for hours and don't communicate properly. Disrespectful and dishonest all around. Edit: I am not surprised that they are also liars. I am glad I have the screenshots. They did the same thing twice on that very same day. He initially calls around 3pm and says “I’ll be in your area in 10 minutes. “ I tell him that I won’t be home for another 30-40 minutes and he needs to give me more than 10 minute notice. He says he will talk to his boss and call me back which he never does. He then calls me 4 times between 5:58pm and 6:03pm I call him 3-4 minutes after he calls/texts me and he says “we are on our way to another vehicle so it’ll be another hour or two”. So all took is 3 minutes to book another client? Long story short They double booked the buyer, who ended up buying my car unlike their claim and was a FIRST TIME customer of theirs, and they tried to shift the blame onto everyone else except taking ownership. Again They are just clowns.

Nancy C.

★★★★★

5 months ago

I woke up to a dead battery and called these guys. Tanner came out the same day, replaced the battery quickly, explained the warranty and encouraged me to reach out if there were any issues at all. He was great!!

Ethan K

★★★★★

10 months ago

Quality Mobile Auto performs miracles on wheels. Tanner did amazing work for me. He went completely out of his way to make sure that I was satisfied and stayed extra time and did not overcharge to make sure that the job was done right. The rates are the best in the area for the quality of service. I have used other mobile mechanic companies but Quality Mobile is the best one in Raleigh. I will definitely be a repeat customer when I need.

Dominick Balboni

★★★★★

3 weeks ago

Tanner was able to meet me at my place and replace two tires and a rim for me and had them both removed, balanced and installed again in about 30 minutes. Quality, fast work that I would absolutely recommend to anyone in need of a mobile mechanic.

Tony DAnza

★☆☆☆☆

a month ago

I’m extremely disappointed writing this because I’ve been a long-standing customer of Quality Mobile Auto Repair and have spent thousands of dollars here over the years. I believed in supporting a local small business, but my most recent experiences have completely changed my perspective. After dropping off my vehicle for repairs, and a few weeks of being in the shop, myself and the diesel tech noticed a large scratch on my hood that was absolutely not there beforehand. When I calmly asked Tony “What could be done because it wasn’t there before I dropped it off?” I was made to feel like I was trying to scam them. Instead of addressing the concern professionally, the situation escalated unnecessarily. What made it worse was that Tony, the owner, refused to take my credit card for payment — despite the fact that I had used a credit card for the last few payments on other vehicles. Upon my arrival, the shop manager, Tanner, had “No Credit Card” signs posted up in the shop as if this was some long-standing policy. It felt targeted and unprofessional. On top of that, I paid $4,400 for a repair less than a year ago for an issue that was supposedly fixed. The problem clearly was not resolved, and I ultimately had to junk my truck — a truck that was fully paid off and now isn’t worth the tires it sits on. I am now without a vehicle, while they walked away with thousands of my hard-earned dollars. It’s unfortunate when you try to support local businesses and end up feeling taken advantage of. I can’t recommend this shop based on my experience.