Is this your business?
Get listed as a verified member and unlock these powerful tools:
About Business
Ricardo Diaz Automotive Repair is a highly-reputable Car Repair service provider based in Tulare, CA. Ricardo Diaz Automotive Repair covers all facets of the Car Repair industry, with a focus on Auto repair shop. With over 117 reviews and an average rating of 4.6/5, Ricardo Diaz Automotive Repair is a trusted name in the industry. Their presence in Tulare, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Map is ready to load
Click the button below to display the interactive map.
Google Reviews
Sam Johnson
★☆☆☆☆ Ricky is lying. I was never trespassed years ago. In fact, the opposite is true. He was begging me for more time to finish my head gasket, and to do a new repair, and for my forgiveness for poor service. Since you want to lie about me in response to my wordless review and involve my parents who shouldn't be involved, I'll add context, too. I'll be in contact with an attorney to address these defamatory lies. Unlike last time when I had to tell Ricky I was talking to an attorney, I'm not letting it go now. I'm also taking this to the BBB, and anywhere else where I might gain some remedy or satisfaction. Threats? I'll see you in court if you're going to tell people I threatened you. I've gotten multiple campaign stars without threatening anyone. To think I'd start with you. Really, Ricky was apologetic in person because he was the one in the wrong. I accepted it and let it be. (He even thanked me for my service, I'm a disabled veteran.) He seemed remorseful, So, I let it go until they decided to treat me like dirt. I guess they can't ignore a one-star review like they can ignore all my phone calls for several months running while they were unable or unwilling to update me on the status of my car. Do you want context? I've got that for you. I've got lots of context. They took 6 months to change my head gasket. Immediately after, I had to limp the car to Nissan because the ERG system was connected wrong. At the time, Ricky apologized and admitted his shop messed up. I almost left a review at the time but decided to let it go. At that time, I decided to drop the official complaint that I'd put in through the mechanic's board. I was really trying to let it go. Again, I wasn't trespassed or even politely asked to leave. In fact, at the end, after I informed Ricky that I was taking my car back fixed or not, Ricky begged me to let him also change the oil pump. l agreed and gave him a couple extra days instead of bringing a flatbed to take the pieces of my car back. I shook his hand and forgave him. So, there was no notice I was trespassing. There was only me shaking Ricky's hand and telling him I forgave him, and him begging me to keep working on my car. Maybe during all that begging for more time with my car and for forgiveness, he just forgot to tell me I wasn't welcome. Then, much later, a couple of weeks ago, me and my dad and daughter and I tried to take a car to get the code scanned (the only thing I'd trust them to do). They told us they had a restraining order against me, which is not true, and that I'd have to walk down the street so they could help my daughter. I've never been served with a restraining order or trespassed from Ricky's. That was mean and rude, and a lie. That's when I left a one-star review. So, no, there was no trespassing. There were 6 months of poor service during which Ricky dodged my calls. There were lies from his secretary. There was harassment in response to me mentioning the terrible service and poor quality of work. There was zero attempt to fix my car after they messed it up. But no, never trespassed, never restrained, never arrested, never changed. Now they're calling my parents, lying to them about threats, tresspasses, and restraining orders. Fortunately, they know I dont threaten. And they know how restraining orders work. This is maniacal behavior. I'm not qualified to diagnose people. But, someone in that shop might need to go talk to a professional Is this how Ricky responds to everyone whose car he messes up? Well, he picked the wrong one now. I went out of my way to be patient and forgiving, and this is how they repaid me. Edited to add: as soon as I posted this, Ricky's secretary called my parents to scream at them. If this harassment continues, and these lies are not corrected, I will seek all possible civil and criminal remedies.
Andrew Trevino
★★★★★ I’ve been going to Ricardo’s automotive for a few years now and have never had a bad experience. Ricky has gone above and beyond to get me set up and back on the road. I have a ford f150 that is sentimental to me and everyone kept telling me to get rid of it and buy a new one and Ricky worked with me to get it back on the road! I’m more than satisfied with his work and his staff is phenomenal. Thank you Ricardo’s Automotive.
Serena Ramos
★★★★☆ I brought my Honda in because my AC was not working very well. I came in on a Saturday and was told it would be done Monday which was great to know since you don't want to be driving without AC in this heat. I thought it would be a quick maintenance needed but after they had some time to look at my car they informed me more repair and parts were needed. That's never good to hear but I am hopeful this will take care of my AC problem as I would like to keep this car for years to come. I am supposed to pick up my car today so I will update after. Also the women up front were very helpful and friendly!
Visitor Reviews
No reviews yet. Be the first to review this business!
