Reviews
Parker Eaton
I had to get my radiator replaced on one of the busiest day of the year and they got it fixed up the next day at lunchtime. Much better than any auto shop I’ve ever been to. They are very nice and will to listen to your problems and handle it professionally. Thank you Rick’s!
★★★★★ 2 months ago
SAMUEL GUADARRAMA
atención. Lugar, muy profesionales, Mecanicos muy Eficientes y Capases.
★★★★★ 2 months ago
sharon klima
I had an unexpected issue with my cars headlights. They were super efficient and genuinely cared and had me fixed up and back on the road. Can’t say thank you enough to this establishment. 😎
★★★★★ 2 months ago
Leyla M
Rick & crew are awesome! Great, honest mechanic.
★★★★☆ 2 months ago
Matthew Miller
These folks are incredibly friendly and you can tell they are honest in their assessment. They attempted to fix my A/C in the least expensive way, but ended up needing a full replacement. I highly recommend them!
★★★★★ 3 months ago
James Castellano
Ricks not only does excellent work, but they go the extra mile to help clients resolve their issues. They would get a 10 star rating if there was one. Highly recommend them
★★★★★ 5 months ago
Joy Ferg
Professional and helpful.
★★★★★ 5 months ago
Aleece Hogeland
Rick’s AC is the best automotive shop in Waco!! They have the best staff and are very reliable. Any car problems I have, they always help fix them plus more.
★★★★★ 8 months ago
Amy Dewallace
These guys helped us get our rental cars fan working again, and saw us right away as we were traveling through. We couldnt be happier with them!
★★★★★ 9 months ago
Cory cox
My daughter took her 2005 Lincoln ls here due to heater blowing constantly. Dee was rude to her on the phone and when I called to see what the problem and cost was I was told $680 card $650 cash to get the DCCV changed. I ended up paying $170 for the part and had it changed in 20 minutes. One bolt 3 hoses and an electrical connection had to be removed. The only reason I gave 2 stars is because one of the guys up there was polite and helpful. Besides that I feel like they pray on gullible young women and they lack the courtesy required for good business (I’m talkin to you Dee) I wouldn’t have someone like you at my business. You was also rude to my wife on the phone. I hope the people reading this review take what I say seriously because businesses with poor customer service do not care about their customers. Price gouging is another indicator of poor customer service. Her air conditioner works fine now thanks to Ol Dad. I appreciate the helpful gentleman, you should go work somewhere better than Rick’s.
★★☆☆☆ a year ago
Mike Lenoir
Did my dad a solid so you have my business from here on out.
★★★★★ a year ago
Patricia Davis
★★★★★ a year ago
ShaMarien Harris
I had a wonderful experience at this place! The staff was incredibly friendly and provided excellent customer service. I brought my vehicle in for some issues, and they quickly checked and assured me that my compressor was fine and my car had sufficient freon. Although they didn’t have an updated scanner for my specific vehicle, the woman at the front desk was understanding and communicated effectively throughout the entire process. I truly appreciated their professionalism and helpfulness.
★★★★★ a year ago
tyz skyz
Love the place.. cars running brand new and ac is sooooo cold now. Thx Rick, Dec and everyone there.. DaraMusick♡♡
★★★★★ a year ago
monica becerra
Absolutely love the customer service!
Honest business and quality work!!
★★★★★ a year ago
Alice Thomas
Rick’s A/C replaced my radiator and thermostat in May 2023. My car had reached 10 years in age and the radiator had been slowly leaking and built up corrosion all over the cooling columns. The job required both taking the front end body off the car and recharging the A/C. I took the car to Rick’s around noon Tuesday and he had the new parts installed and service completed by Thursday at noon. He was very reasonable in his charges and I am happy with his service. I would not hesitate to refer friends and relatives to his shop that need radiator replacement or any service related to the cars cooling system. He has been in business at this location over 30 years.
★★★★★ a year ago
Brenda Kay Thomas
Honest, dependable, timely, guaranteed work. Front desk staff is friendly and knows what is going in with your vehicle. Highly reccomended.
★★★★★ a year ago
JTR Savage
Took car for my AC not blowing cold. They found and fixed the problem within 3hrs. Crew friendly and helpful front desk lady was amazing, will return. Sry bad with names lol
★★★★★ a year ago